2018 KIA OPTIMA Complaints

The contact owns a 2018 Kia Optima. The contact stated that while driving at an undisclosed speed, the vehicle stalled and jerked. The vehicle was towed to the dealer where it was purchased from. The contact was advised that the vehicle would be towed to a Kia dealer for service. The vehicle was towed to the Kia dealer and diagnosed with failed spark plugs. The contact was informed that the spark plugs needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was towed back to the Kia dealer and the contact was informed that the spark plugs were corroded due to oil consumption and the spark plugs needed to be replaced. The contact was also informed that the engine needed a combustion cleaning. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

THE FUEL PUMP HAS AN ACTIVE RECALL. TOOK ITIN TO DEALER AND WE ARE BEING ADVISED KIA WILL NOT COVER THE COST. THEY HAVE AN ARTICLE OUT THAT CLEARLY STATES THEY WILL COVER THE COSTS. THE CAR WREAKS OF THE SMELL OF GAS AND WE ARE SCARED IT WILL CATCH FIRE.

Was driving on the interstate. The only light on was the ABS light and the car started smoking. Had to come to a stop as they were sparks coming from out under the car through it into park at around 15 mph steel jumped out of the car and within a minute the car was fully engulfed in flames.

I slowly pulled into the parking lot at work coming around a corner with my break song slowly to see if anything was coming from the other side, pull it around to THE back looking straight ahead to pull into my parking spot as I pulled into my parking spot mind you I have had my foot on the break before. I got there and I got into the park spot. I hit the brakes and the brakes went to the floor multiple times and the car just searched straightforward into the brick wall of the building.

I purchased my 2018 Kia Optima directly from the dealership, brand new. I've had the vehicle since then and have followed all of the warranty guidelines and only went to them for oil changes & other maintenance issues. Since February 2023 I've noticed where i've been having oil loss, but no sign of an oil leak. When I first noticed this, I would take a turn and my oil light would come on. I'd check the oil and it'd be low so I would refill my oil. However, this was happening 2 months after my last oil change which wasn't normal. I took the vehicle to Kia and they did an "Engine Consumption Test" where I had to drive for 1000 miles with a seal on the drain plug. After the 1000 miles, I came back and I was only 1/2 quart low. According to Kia it didn't meet the guidelines for engine replacement so they topped off my oil and I left. About 2 weeks after, my oil light came back on. I went back to Kia and spoke with the Shop Manager who stated I was 3 1/2 quarts low! He added oil to my engine and we did another round of the consumption test. When I came back in after that, I was 2 quarts low so that meant I qualified for a "Consumption Cleaning". They kept my vehicle overnight & I had to drive another 1000 miles. When I came in after my 1000 miles again I was only 1/2 quart low and therefore Kia said there wasn't an issue. I've reached out to multiple auto repair shops who state it is a Kia problem, that the engine is using it and processing it out of the exhaust. I don't know what else I have to do in order for Kia to honor the 20 year, 200k warranty. I have all documentation for all of my oil changes and from the consumption tests also.

Excessive Oil consumption. Manufacturer specs 1 quart of oil to every 1000 miles to be added. I'm adding 1 quart for every 500 miles. Advised kia and had oil consumption test and was told nothing is wrong. I am having to add extra oil 0so engine does not seize causing a safety issue for people in car. The car randomly spits smoke out.

What component or system failed or malfunctioned, and is it available for inspection upon request? ******Speed Control- Vehicle will stall while on road/ highway causing rear vehicles to brake. How was your safety or the safety of others put at risk? *****Several times I was forced to pull over to side lanes to avoid being rear ended. *****Has the problem been reproduced or confirmed by a dealer or independent service center? I have called dealership several times in regards to this issue, all I was told was to do not use A/C or heater as that will make the vehicle lose power. Refused to conduct was full inspection of vehicle. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? *****No, no it has not been inspected Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? *****No warning lamps not symptoms of the problem prior to the failure.

My engine is under a million mile warranty because it burns 1qt oil/1,000 miles. My engine burns just under 2 quarts of oil about 800 miles. For long trips, this is very unsafe because my engine is going seize or burnout on the highway at some point. This will put my life and possibly that of other drivers at significant risk.

vehicle stated was consuming a large amount of oil by burning it. this was able to be determined by the lack of oil or residue anywhere on the engine or engine compartment. It was then taken to the dealership were it was determined an engine oil consumption test needed to be done. the test was done and was determined that it needed an upper engine combustion cleaning to correct issue. The vehicle was then scheduled to have this procedure done. upon completion of this procedure the vehicle continued to burn oil as it could be seen out of the tailpipe upon acceleration. a second oil consumption test was performed and was found to be within dealer specs of acceptable oil consumption at 1qt per 1000 miles. When the next oil change was done by an independent garage, it was noted that the vehicle was now leaking oil from what appeared to be the oil drain plug. The dealer was then informed with pictures of the oil leak. The vehicle began leaking more and more oil now at a rate of 1/2 qt a day as of writing this the independent garage inspected again and found that there was a crack in the oil pan just to the side of the oil drain plug. After doing some research it appears to be a very common problem. The vehicle in question is supposed to be taken into dealership to have the issue checked out on the 4th of October 2023. todays date is 9/26/2023.

Car will NOT go pat 60mph and i haven’t had this car just over 6 months. And the camshaft sensors are gone out. Smoke comes out the pipe when mash on gas…. It is really a bad vehicle. And Southeast auto refuses to fix it. I really honestly think the motor is bad in it. Because I been having issues with it since I had it