2014 KIA OPTIMA Complaints

My engine went out, the car went from 75mph to- 50mph on freeway so fast, i had just got an oil change, my car is at shop now but wont be ready for a couple weeks, it gave me no warnings at all, the check engine light went on right when it pulled back on freeway. Super dangerous and just glad nothing happened !

The antenna cover completely came off, nothing hit it, it just fell off. I know there is a technical bulletin SA272 for the 2016MY Optima for the exact same reason. My radio no longer works as it displays antenna error and I have lost all AM Radio usage and FM Radio is barely clear. I’m afraid this could cause an electrical issue now that the wiring and circuitry for the antenna is now exposed.

This will be my Second Review about this dealer's service department. I'm not reviewing the service technicians but I'm reviewing the customer service, porters and advisors. I had my vehicle towed there on the 23rd of August after waiting a full month for my appointment. I have called to check on any updates to see have my 2014 Kia has been looked at. 1st time they didn't even know my vehicle was there even after confirming with a service representative. 2nd time I was told when my vehicle was assigned to an advisor someone would contact me. Today I called and spoke with [XXX] and he put me on hold to speak with an advisor. After 15min Of silence. I thought maybe I was forgotten about by mistake. I called back and [XXX] who stated this was him name when I called back was very RUDE. He stated I put you on hold to someone who would speak to you and hung up on me. This is when I called back to speak directly to a supervisor in the service department. I been on hold over 16min as I write this review. No hold music just silence. My 1st encounter here for a recall I was told to pull in lane and leave keys in car. I waited as porters took other vehicles and mine sat blocking lanes. To my amazement I listened to them saying what assholes people where for leaving their cars, when an advisor took the keys. This is an great establishment with a lot of History to have its name tarnished by bad apples. 22min on hold and one has cared to even speak to me. Please pay attention to hold times at to of screen. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The steering column shakes violently between 60 MPH and 75 MPH. I have taken it to two different mechanics and they both said the same issue is the cause. There is a joint down in the steering column that has a rubber piece in the middle of it for securing the joint to keep it from shaking. That piece wears out and then it's metal on metal; hence the shaking. It always makes a loud clanking noise when I hit any bump, pothole, etc.

Driving from arquette, I to St. Ignace, I on Saturday, August 6, 2023 when I was passing a slower moving car on -28 Eastbound, when the engine stalled and had to be towed to idas Muffler Shop at 2192 US Hwy 41 W., arquette, i, 49855. Upon further evaluation it was discovered that the engine had seized and is frozen up. There is currently a recall for engine seizures, Reference Number 17V224000, and Kia's number for this recall is SC147.

MY SON WAS DRIVING THE CAR ON JUNE 22ND 2023 AND THE CAR SUDDENLY STOPPED IN THE ROAD. FORTUNATELY IT DID NOT RESULT IN AN ACCIDENT. THE ENGINE SEIZED UP AND THERE WAS NO ADVANCED WARNING. THE VEHICLE WAS TOWED BY AAA TO BRYAN GAMBLE AUTO AND DIESEL WERE IT WAS DETERMINED THAT THE ENGINE HAD SEIZED.

Today, 7/11/23, I was traveling on the interstate with no issue. Upon exiting the interstate up a slight hill, there was one car in front of me, I let off the gas and began to roll backwards I hit the brake and didn't think anything of it at first. The car in front of me pulled forward and I took my foot off of the brake and began to roll backwards again, I hit the gas and nothing happened, during this I also heard what sounded like a clunk noise. At this point I put my flashers on and looked at the dashboard, I saw three lights that have never appeared before. (Oil light, battery light, and check engine light) I placed the car in park and sat for a moment. The car was still on but not running, I pressed my start button and the car turned over the lights went off and I drove about 3 miles down the road to a lot. Once the car cooled I checked the oil and the level was fine no smoke nothing strange. I went to pull out and drive again and the same exact thi g happened again. However, a few hours later my fiance drove it home and had no issue. If my car had rolled back I could have hit someone or been hit. It's something unknown and is dangerous. This all just happened today and it has not been taken anywhere yet.

The pain is delaminating (peeling) throughout the vehicle. The pain color is white pearl, it starts bubbling up then peeling off in large areas.

Paint is peeling off in substantial amounts. The door pillars/roof rails are almost completely bare metal. There is a large paint bubble on the trunk that will come off soon. The roof, hood, doors all have paint delaminating and coming off. Its all getting worse by the day. I've discovered that this is a common issue with Kias in my year range (2014), model (Optima) and color (white) particularly. The paint started to delaminate about maybe a year ago and I let my local Kia dealership know and they said there was nothing they could do. It got so bad I went to a body shop in my area about 4 months ago, JJ paint and body shop in Bakersfield, CA, and he told me it should be covered by Kia, so I went through Kias customer care program with them intaking my information, getting photos, quotes and service records, only for them to take 10 weeks to deny rectifying this paint issue citing that the paint was out of warranty (3 years 36, 000 miles). I appealed to the BBB Auto Line and they took several weeks as well to come to the same result citing the warranty. This widely known paint defect is Kias fault, I know Toyota has had paint issues of the same type and they warranty it for 10 years. I wash my cars regularly and keep them up to date on service. It is unfathomable to me that I should bear the financial responsibility to repaint my vehicle. There's more damage than I could show, being limited to only 10 pictures. I'm hoping that this organization can give me recourse.

Paint is white peeling on my 2014 Kia, after googling looks like a lot of others are having the same problem with the white color paint peeling