2015 KIA OPTIMA Complaints

The contact owns a 2015 Kia Optima. While the contact's wife was driving at an undisclosed speed, the vehicle lost motive power and stalled. The contact stated that several unknown warning lights were illuminated. The vehicle was started, and the vehicle was driven to the residence. The dealer was made aware of the failure; however, the contact was informed that the repair was not covered under recall or special programs. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 95,743.

Low beam head lights visibility maybe reaches 3-4 feet infront of car at max. Have upgraded bulbs twice to higher lumens but still must run hibeams at night. I drive mountain passes daily and must use hi beams, not safe for oncoming traffic.

My wife driving the 2015 Kia Forte on [XXX] on [XXX] Mile Marker [XXX] North bound at 60mph and vehicle lost all power and caught on fire. The vehicle coasted to the side of the road. Police and fire were called and extinguished the flames. There were no accidents or no injuries. I attempted to get KIA to resolve the case as the Theta Engine is known for this issue. Kia refused all claims under Kia Customer Care Case number [XXX]. Kia of Dayton Car dealership reported an engine connecting rod broke and ejected out the side of the engine allowing engine oil to hit the exhaust manifold starting the fire. This is know Safety Issues with this Engine Series that Kia refuses to honor past Law Suit Settlement. I have the Police report, Fire Dept. Report, and Estimate for repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was driving to a new job , it was about 5:45am when I noticed my car wouldn’t go faster or stop. I seen fire , tried to stop car, I was going about 15-20 mph when i decided to just get out of the car and run , care went into complete flames

The contact owns a 2015 Kia Optima. The contact stated while driving 55 MPH, the vehicle shut off with several unknown warning lights illuminated. An independent mechanic spotted the contact on the side of the road and helped. The mechanic was able to restart the vehicle; however, the vehicle immediately shut off with a loud clanking sound and a burning odor coming from the vehicle. The vehicle was later towed to the residence. Despite the failure, the contact was able to drive the vehicle to an independent mechanic and was informed that the VIN was included in NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic). The vehicle was driven to the residence and a mobile mechanic inspected the vehicle. The contact was informed that the VIN was under recall and was advised to take the vehicle to a dealer for assistance. The vehicle was towed to a dealer and was diagnosed with engine failure, which voided the recall due to the diagnostic test. The contact was offered a buyback which was refused. The contact was then referred to the manufacturer and was informed that the vehicle was out of warranty and that any repairs would be an out-of-pocket expense. The contact drove the vehicle back to the residence despite the failure and the vehicle repeatedly shutting off. The contact called another mobile mechanic and was informed about a recall and related the failure to the recall. The vehicle was not repaired. The failure mileage was approximately 130,000.

on 1/18/2025 my teenage daughter was driving down the highway at a speed of around 70 MPH when she heard a loud boom and her sunroof front panel blew broken glass into her car and all over her. She did not run into anything or see any items fly in the air at her car

I am writing to file a complaint regarding a 2015 Kia Optima I purchased from Synergy Auto Deals LLC (formerly located at 1001 S State Road 7 Hollywood, FL 33023). The dealership failed to disclose a critical open safety recall on the vehicle at the time of sale, which I believe violates consumer safety standards and puts me at significant risk. Details of the Complaint     1.    Undisclosed Safety Recall:     •    The vehicle has an open safety recall that was never disclosed during the purchase process. I only became aware of the recall after the sale, which has caused significant inconvenience and concern about my safety.     2.    Dealer Misrepresentation:     •    In addition to failing to disclose the safety recall, the dealership misrepresented other aspects of the sale, including the price and fees, and employed deceptive practices during the loan approval process.     3.    Expenses Incurred:     •    As a result of these issues, I have incurred additional costs, including:     •    Gas mileage to address the recall issue     •    New tires     •    Monthly payments for a vehicle that was sold under false pretenses     •    Insurance payments     •    Costs for repairs related to the recall Vehicle Information     •    Year: 2015     •    Make: Kia     •    Model: Optima      Desired Resolution I am requesting the NHTSA to:     •    Investigate this dealership’s practices, particularly regarding the failure to disclose safety recalls.     •    Assess whether this case is part of a broader pattern that may require additional enforcement actions.     •    Provide guidance on any potential remedies or reimbursements available for these safety-related violations. Thank you for your attention to this serious matter.

The issue concerns the rear center seatbelt used to secure infants and small children. The seat's "racketing" restraint did not disengage when the belt was unbuckled. My child became trapped and I had to cut the seat belt with scissors to get him out.

The contact owns a 2015 Kia Optima. The contact stated that while attempting to activate the defroster, the defroster failed to active to defrost the windshield. The contact stated that on a separate occasion, the heated steering wheel failed to operate as needed. The contact also stated that the front driver’s side and front passenger’s side heated seats were inoperable. There was no warning light illuminated. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 127,000.

The contact owns a 2015 Kia Optima. The contact stated that while driving at an undisclosed speed, he smelled a burning odor permeating throughout the interior of the vehicle, prompting him to discontinue driving the vehicle. After a visual inspection of the exterior of the vehicle, the contact observed what appeared to be a hydraulic fluid leak underneath the engine compartment. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulics); the VIN was included, but the vehicle had not yet been repaired. The manufacturer was not notified of the failure. The failure mileage was 160,000.