2018 KIA OPTIMA Complaints

UNKNOWN When slowing to a stop, the vehicle spontaneously makes a sudden jolt, throwing passengers forward. It’s as if the the transmission malfunctions when down shifting and results in engine braking.

The contact owns a 2018 Kia Optima. The contact stated that when the vehicle's oil will be as low as half a tank or lower the engine would suddenly stall. The vehicle would immediately regain power and function as expected. The failure occurred at various speeds with the highest speed being 60 mph. The contact had taken the vehicle to the dealer who diagnosed that there was fuel pressure pump failure. The vehicle had not been repaired. The contact received a letter stating that the manufacturer was well aware of the failure and have also created an extended warranty, however, they did not have the remedy. The manufacturer was made aware of the failure. The approximate failure mileage was 122,652.

I brought the vehicle into Kia service for the recall including a computer operating system upgrade. After the recall work was done the car driving at high highway speeds failed, and immediately slowed down, almost causing a rear collision. The computer system turned off the drive mechanism and I was left with only the electric motor to propel the car. The car barely limped off the highway. The car was brought to the Kia Dealer and no defect was found and the computer was reset. This problem occurred two more times, at highway speeds (70 mph) and Kia was contacted to find out why the problems occurred and how to fix it. To date, Kia has not responded to how to fix the problem and has ignored all phone calls and emails. The car has been in the shop for 3 months. The problem occurred only after Kia upgraded the software due to the recall. Additionally, the recall work was done. I do not know why the recall work was not reported.

Rough idle, chugged along before killing engine power. Has happened a couple of times. No check engine light has come on

My car is consuming 2 quarts of oil for every 1,000 miles. This falls under the oil consumption that needs a motor replaced and I am getting a run around from the dealership about getting it replaced. They are saying that Kia does not like to replace the motors and I'm better off trading it in. I bought this car intending on keeping it long term, not purchasing a new one. All of the regular maintenance has been done on the vehicle. I've been into the dealership a multitude of times a month due to issues with the car.

When headlight switch is set to automatically come on, the light will sometimes randomly turn off. No warning or indicator on the dash appears showing that they are off. Technicians are unable to reproduce the issue in the shop. Have recommended replacing the entire headlight switch on the turn signal stick.

The contact owns a 2018 Kia Optima. The contact stated while driving 60 MPH, the vehicle went into Limp Mode. The check engine warning light illuminated. The vehicle was taken to the dealer where the failure was diagnosed as a faulty knock sensor that needed a software update. The vehicle was repaired. The contact stated that after receiving the vehicle from the dealer the vehicle was slow to accelerate and the vehicle was driving sluggishly. The contact stated that the vehicle needed to be taken back to the dealer to be diagnosed and repaired. The contact related the failure to the Kia Consent Order with NHTSA; however, the 2018 Kia Optima was not included. The contact stated that the remedy was not sufficient to remedy the vehicle failure. The manufacturer was notified and a case was opened. The failure mileage was 62,709.

Excessive oil consumption. Dealer says it is normal to burn a quart every thousand miles. At that rate I would have no oil left before my next oil change. That is not normal and could cause overheating and engine lock up. The car only has 45,000 miles.

I got out of my car to talk to someone and my car was running With my purse and phone in the car and the trunk open.i was meeting someone to buy a vacuume from Facebook marketplace. I decided to put the vacuum in the back seat instead so closed the trunk. When I went to open the door all the doors were locked. I was locked out in the rain for an hour. The person I bought the vacuum from called kia and they sent someone out to unlock my car. Several people have said the car is supposed to recognize that the key is inside the car and not lock it. And that this is an issue. I do know it has only started doing this recently because I live 8n the country and never lock my car in my garage. And recently I have noticed it is licking itself now every time I get out. So I have been leaving the windows down at home but it was raining today when I got out and I didn't think about or remember that it is locking itself .... Also I have never gotten out of the car to get something with it running and the windows closed since this issue came up.

The contact owns a 2018 Kia Optima. The contact stated that while her fiancé was driving at a slow speed, the vehicle inadvertently shifted into LIMP mode with the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and DTC: P1326 (KSDS) was retrieved. The contact was informed that there was vibration caused by excessive connecting rod bearing wear. The dealer was not notified of the failure. The manufacturer was notified of the failure and confirmed that the VIN was not under recall for the failure. The approximate failure mileage was 99,000.