2017 KIA OPTIMA Complaints
View complaints related to 2017 KIA OPTIMA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 290 complaints submitted for the 2017 KIA OPTIMA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2017 KIA OPTIMA- los angeles, CA
Engine oil consumption, I have owned this car since new and almost every other week I need to add oil. My car has 85k miles on it , and has been service by dealer since new, just 2 months ago Pomona kia said my oil pan gasket had a small leak and replaced the gasket, today 3500 miles after the gasket replacement my car needed 3 quarts of oil. I'm not a mechanic but I know my car should not go trough so much oil. Someone please help.
Source: NHTSA WEB SITE -
2017 KIA OPTIMA- Warner robins , GA
I purchase the car at the end of November of 2022 from drive time. I was driving on January 8th 2023 and the car speed reduced and the check engine light started flashing
Source: NHTSA WEB SITE -
2017 KIA OPTIMA HYBRID- Charlotte, NC
I am a service provider. On 9/15/2022, a customer, who owns the vehicle with attached VIN, came for an oil change in his 2017 Kia Optima. On 11/11/2022, after nearly 2 months and 2,964 miles, the customer and vehicle owner called to tell us his car was broken down on the side of the road. Upon inspection, it was found that the oil drain plug had fallen out of the vehicle after nearly 3,000 miles. As a result, there is engine failure on the vehicle. Due to the mileage, we went to Kia West Broad in Richmond, VA to ask for their opinion. They were unwilling to assist the customer. I believe this falls in line with the current investigation from the NHTSA into Kia drain pan assemblies and drain plug issues. I have repeatedly been hung up on by Kia when asking them questions surrounding their willingness to assist this customer who is without transportation. Each time that I ask about the investigation, I am put on hold and then hung up on.
Source: NHTSA WEB SITE -
2017 KIA OPTIMA- GARDEN CITY, GA
Forward collision avoidance system activated with no vehicle stopped in front. Brakes locked up multiple times and then unlocked.
Source: NHTSA WEB SITE -
2017 KIA OPTIMA- Troy, NY
On June 5th 2022 as I was traveling out of state with my wife and daughter the car lost power on the highway. I pulled over to the side when safe and noticed whitish grey smoke puffing from under the hood by the hinges. Being a fire lieutenant, I recognized this as the car being on fire. We exited the vehicle, my daughter was asleep in the back seat, so it was a panic to wake her and make sure she got out away from traffic. Within the 3 minutes I was on the phone with 911 the car was engulfed. A few minutes after the first Chief arrived the fire had reached the fuel tank and the vehicle exploded, approximately 8 minutes in. I opened a claim with my insurance and with Kia America. Kia has taken the blame but refused to replace the vehicle, instead offering me $15000 for the car with only 57000 miles on it. After fighting with Kia for 3 weeks during my claim they finally provided me with a rental vehicle paid for by their insurance. To this date they have not paid for said rental and I am now on the hook for the $930 charge. This event has caused much undue stress on me, I already have cardiac issues, my wife and daughter still have nightmares from the event. Kia inspected the vehicle which is totally burned, they found it to be an engine failure causing oil to spill onto the hot exhaust. They accepted blame. There was no warning, no noises, no lights. I never received a recall notice, I found out about the recall from my insurance after the fact. Kia has been less than helpful.
Source: NHTSA WEB SITE -
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2017 KIA OPTIMA- Savannah, GA
The contact owns a 2017 Kia Optima. The contact stated that oil was leaking from the vehicle onto the driveway of her home. The vehicle was taken to the dealer, and the mechanic stated that the spark plugs needed to be replaced. The sparks plugs were replaced but the failure persisted. On another occasion, the contact noticed that oil was leaking from under the vehicle again, and the vehicle was taken to the dealer to be diagnosed. The contact was informed that there was oil cylinder #3 spark plug. The spark plug and PCV valve was replaced; however, the failure recurred. The vehicle was taken back to the dealer and the contact was informed that the engine needed to be replaced. The vehicle was not replaced. The manufacturer was contacted and stated that the contact would receive a call back. The failure mileage was 93,226.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 KIA OPTIMA- Riverview, FL
For the past 5-6 months I’m have ongoing issues with my engine and excessive oil consumption. I’ve completed the three oil consumption test per 1000 miles. On the last test(3rd check), I was told I passed and nothing further was needed. Approximately 1 month after that my engine light illuminated and my car violently shook upon acceleration and while sitting idle. Was informed it was my spark plugs and electric coil… oh and a routine oil change, which I paid to have repaired at approx. $650 this was in late August/Early September. Now here we are in late October and my oil lamp is on yet again! My car does not achieve speeds no higher than 50 mph. I’ve been to the dealership 7 times since April 2022. There’s an expense with owning cars but this is ridiculous. I’m currently a few hundred miles shy of 80,000 miles
Source: NHTSA WEB SITE -
2017 KIA OPTIMA- Butner, NC
The contact owns a 2017 Kia Optima. The contact stated that while driving at an undisclosed speed, the vehicle made knocking sounds with the check engine, ABS, and traction control warning lights illuminated. Additionally, the engine was consuming an excessive amount of engine oil. The vehicle was towed to the dealer; however, the vehicle was not diagnosed nor repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 72,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 KIA OPTIMA- Savannah , GA
I was driving with an SUV in front of me at 18-wheeler in front of them. This is on a road where the speed limit is 65 however there's a section on 301 where there's a traffic light. All three vehicles came to a slow normal stop and the adaptive cruise control was doing a good job of slowing the vehicle down without my input. But the SUV when we were at about stopping speed but had not yet come to a complete stop, the SUV switched to the left lane. At which point I was maybe 20 ft behind the 18-wheeler and all of a sudden the car is adaptive cruise control tried to accelerate the car back up to the setting of 65. It didn't register the 18-wheeler at all It just registered that the car in front of me had cleared the space and if I had not been paying attention and immediately applied the brakes to stop the car manually It absolutely would have accelerated directly into the back of the 18-wheeler. I was maybe 5 ft and it was still accelerating when I slammed on the brakes. I've been able to since reproduce the effects, it doesn't register 18 wheelers correctly in this specific situation as vehicles. I've even had the camera recalibrated in between tests. I have everything on video but unfortunately do not have access to the car's computer logs. I would be willing to send in my ECU for whatever is needed to identify this further.
Source: NHTSA WEB SITE -
2017 KIA OPTIMA- phoenix , AZ
my fuse box melted , because of a burnt out fuse , too many electrical components made this fuse box melt and could have potentially started an electrical fire which could result in a crash and it could end up way worse maybe even death. I took my car to the service lane at kia and my service agent let me know that multiple cars are having this same problem where their fuse box burnt out . Its obviously a problem with a lot of kia optimas because i saw about 30 other kia optimas out in the parking lot waiting to be serviced and now ive been waiting two months for my car to get serviced.
Source: NHTSA WEB SITE