2018 KIA OPTIMA Complaints

View complaints related to 2018 KIA OPTIMA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 220 complaints submitted for the 2018 KIA OPTIMA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2018 KIA OPTIMA
    - PORT RICHEY, FL

    2018 KIA OPTIMA EX. SOMETIMES HESITATES WHEN TRYING TO START, UNTIL TODAY. ALL LIGHTS ON DASH LIT UP BUT NO IGNITION. I TRIED SEVERAL TIMES, THEN STEERING AND BRAKE PEDAL LOCKED UP AND I HEARD CLICKING NOISE. HAD SOMEONE JUMP MY BATTERY AND THE CAR STARTED UP, BUT WHEN I TURNED IT OFF, IT WOULD NOT START AGAIN. NOTHING WAS LEFT ON ALL NIGHT, CAR WAS LOCKED AND UNLOCKED WITH HANDLE. I AM CONTACTING THE DEALER THIS AFTERNOON TO SEE HOW THEY HANDLE THIS.

    Source: NHTSA WEB SITE
  • 2018 KIA OPTIMA
    - HIGHLAND PARK, MI

    MY CAR SUDDENLY EXPERIENCE MAJOR ELECTRICAL ISSUES. I DROVE MY CAR TO THE STORE AND BACK HOME. I WENT BACK TO MY CAR AND IT STARTED WITH NO PROBLEM BUT MY DASH WAS FLASHING, MY BRAKE, STEERING, CHECK ENGINE, AIRBAG, ABS, AND TRACTION'S CONTROL INDICATORS CAME ON ALL AT ONCE. I WAS NOT ABLE TO SHIFT THE CAR INTO GEAR. I USED THE PARK RELEASE SHIFT TO PUT THE CAR IN GEAR AND THE CAR HAS NO POWER STEERING. BUT IT MOVES. I TOOK IT TO THE JEFFERY KIA IN ROSEVILLE,MI AND BASICALLY WAS TOLD THAT THEY DIDN'T KNOW WHAT WAS WRONG WITH CAR. THEY ASK ME HAD MY CAR BEEN STRUCK BY LIGHTNING! YOU CAN LOOK AT THE CAR AND SEE THERE HAS BEEN NO ACCIDENTS OR LIGHTNING STRIKES TO THE CAR. THEY WANTED TO CHARGE ME EXTRA MONEY TO KEEP THE CAR JUST TO TELL ME WHAT'S WRONG WITH IT. I KNOW THIS IS A DEFECT WITH THIS VEHICLE. I SEE THE EPD RECALL ON 2018 KIA OPTIMA BUT THEY ARE SAYING IT'S ONLY FOR HYBRIDS. WHICH IS FALSE THIS HAS TO BE HAPPENING TO ALL THE KIA OPTIMA MODELS.

    Source: NHTSA WEB SITE
  • 2018 KIA OPTIMA
    - MANSFIELD, LA

    WHEN DRIVING AT NIGHT THE LIGHTS WILL CUT COMPLETELY OFF. YOU HAVE TO SWITCH FROM AUTO TO THE ON POISTION. ITS A VERY SCARY AND DANGEROUS SITUATION.

    Source: NHTSA WEB SITE
  • 2018 KIA OPTIMA
    - LAS VEGAS, NV

    WHEN I GO TO ACCELERATE FROM A STOPPED POSITION; THE CAR STALLS AND TURNS OFF AND THEN IT TURNS ITSELF BACK ON. ADDITIONALLY, WHEN I DRIVE OVER 50 MPH THE CAR/TIRES START TO VIBRATE.

    Source: NHTSA WEB SITE
  • 2018 KIA OPTIMA
    - BELLEVILLE, IL

    TL* THE CONTACT OWNS A 2018 KIA OPTIMA HYBRID. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE STARTED TO MAKE AN UNKNOWN NOISE, THE CONTACT COSTED TO THE SIDE OF THE ROAD AND CHECK UNDERNEATH AND AROUND THE VEHICLE TO SEE WHERE THE NOISE WAS COMING FROM BUT DID NOT FIND ANYTHING. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE STATED THAT SHE WAS ON A WAY TO TAKEN THE VEHICLE FOR AN OIL CHANGE. THE TECHNICIAN HEARD THE NOSE AND INFORMED THE CONTACT THAT HE WAS WOULD NEED TO CHECK EVERYTHING BEFORE HE CAN COMPLETE AN OIL CHANGE. THE TECHNICIAN REMOVED THE PROTECTIVE SHIELD UNDERNEATH THE VEHICLE AND NOTICED OIL WAS ALL OVER AND METAL SHAVING WAS IN THE OIL AROUND THE OIL PRESSURE SENSOR. THE TECHNICIAN INFORMED THE CONTACT IT MAYBE WAS COMING FROM THE ENGINE. THE CONTACT CALLED NAPLETON'S MID RIVERS KIA, 4955 VETERANS MEMORIAL PKWY, ST PETERS, MO 63376, AND INFORMED THEM OF THE FAILURE AND THE CONTACT WAS INFORMED TO SCHEDULE AND APPOINTMENT. THE CONTACT STATED THAT SHE HAD THE VEHICLE TOWED TO AUFFENBERG HYUNDAI, 1300 CENTRAL PARK DR, O'FALLON, IL 62269, AND THE TECHNICIAN COULD NOT FIND A FAILURE. THE CONTACT WAS INFORMED THAT THE MANUFACTURER WOULD SEND AND ENGINEER TO INSPECT THE VEHICLE. THE VEHICLE WAS NOT REPAIRED YET. THE CONTACT MENTIONED THAT SHE WAS EXPERIENCING ELECTRIC SHACK FROM THE STEERING WHEEL AND THE ACCELERATOR PEDAL. AND THAT THE ACCELERATOR WAS LOSING PRESSURE AND THAT SMOKE WAS COMING THROUGH THE VENT OF THE CABIN. THE FAILURE MILEAGE WAS APPROXIMATELY 27,573.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 KIA OPTIMA
    - HILLSBORO, OH

    FIRST OFF MY CAR IS FINE. AGAIN MY CAR IS FINE NO COMPLAINTS. NHTSA HAS MISS IDENTIFIED MY 2018 OPTIMA LX WITH 2.4L ENGINE HYBRID. NHTSA WITH THIS SCREW UP HAS OHIO BMV THINKING MY CAR IS HYBRID AND WANTS AN EXTRA $100 DOLLARS AS A FEE FOR LICENSE BECAUSE THEY THINK IT IS ELECTRIC. OHIO BMV OR APPARENTLY NHTSA DOSE NOT HAVE A PROCESS TO FIX THE PROBLEM OR FIGURE OUT MY CAR IS GASOLINE ONLY. OHIO BMV WILL WILL ONLY GO ON WHAT NHTSA WEB SITE SAYS. IT APPARENTLY SAYS MY CAR COULD BE A HYBRID. AS I SAY NO PROBLEM WITH CAR BUT NHTSA HAS MISS CODED WHAT MY CAR IS. HAVE NOT BEEN ABLE TO GET ANY HELP FROM KIA YET.

    Source: NHTSA WEB SITE
  • 2018 KIA OPTIMA
    - CONCORD, CA

    I HAVE THE KIA OPTIMA SX WITH THE TECHNOLOGY PACKAGE THAT COMES EQUIPPED WITH THE AUTO-LEVELING AND AUTO-BENDING LED HEADLAMPS. I BELIEVE THAT THE AUTO-LEVELING FUNCTION IS WORKING INCORRECTLY. WHEN WEIGHT IS ADDED TO THE CAR (MORE PASSENGERS) THE BEAM PATTERN AUTO ADJUSTS ITSELF TO POINT EVEN LOWER INSTEAD OF HIGHER. THIS CAUSES AN ADVERSE EFFECT. THINK OF IT THIS WAY, THE BEAM HAS A DEFAULT SETTING TO WHERE IT POINTS TO WHEN THERE IS NO WEIGHT ADDED TO THE CAR. WHEN TWO PASSENGERS SIT IN THE CAR, THE BEAM SHOULD NOT POINT LOWER, INSTEAD IT SHOULD AUTO-LEVEL ITSELF TO A HIGHER POSITION TO ACCOMMODATE FOR THE FACT THAT THE VEHICLE IS NOW LOWER WHEN WEIGHT IS ADDED TO THE VEHICLE. I ALSO BELIEVE THAT THE HEADLIGHTS BY DEFAULT ARE POINTED A BIT LOW, I WENT TO THE DEALERSHIP (CONCORD KIA IN CONCORD, CA) TO HAVE THEM RE-ADJUSTED. ALAS, NO BETTER RESULT WAS ACHIEVED DUE TO THE FACT THAT THEY ARE AUTO-LEVELING. OFTEN WHEN DRIVING IN THE CAR WITH MY FIANCE (A COMBINED WEIGHT OF ABOUT 600 LBS DISTRIBUTED TO THE FRONT SEATS), THE LED LOW-BEAMS APPEAR TO REACH A MAX DISTANCE OF 40 FT ON LEVEL LAND, AND AROUND 70 FT. GOING UP A HILL. WHEN ONE IS GOING DOWNHILL, THE PROJECTED LED LIGHT REACHES A DISTANCE OF AROUND 25 FT. I UNDERSTAND THAT THE 2017-2020 KIA OPTIMA SX MODELS EQUIPPED WITH THE AUTO-LEVELING AND AUTO-BENDING LIGHTS HAVE RECEIVED A FANTASTIC RATING. I AM SURE WHEN THE LIGHTS ARE WORKING AT OPTIMAL CONDITIONS (1 PERSON IN THE CAR WHO MAY WEIGH UNDER 200 LBS) THE LIGHTING CAN BE GREAT. HOWEVER, I ENCOURAGE THE NHSTA TO RE-CONDUCT A THOROUGH TEST UNDER THE FOLLOWING CONDITIONS: SEAT TWO PEOPLE IN THE FRONT WHO WEIGH AT LEAST 200 LBS. FIRST SEAT ONE PERSON, NOTICE THE BEAM PATTERN AGAINST A WALL ABOUT 50 FT. AWAY, THEN SEAT ANOTHER PERSON IN THE VEHICLE AND NOTICE HOW THE BEAM PATTERN IS LOWERED. I ALSO ENCOURAGE THE TESTERS TO DRIVE THE AROUND A BIT.

    Source: NHTSA WEB SITE
  • 2018 KIA OPTIMA
    - NA, MN

    THIS HAS HAPPED NOW 5 TIMES!! WHEN APPLYING MY BRAKES, THE PEDAL GETS FIRM WHICH LITTLE TO NO REDUCTION IN SPEED! THEN PEDAL GOES ALMOST ALL THE WAY TO THE FLOOR AND WHEELS LOCK UP, COMING TO AN ABRUPT STOP! EACH TIME THIS HAPPENED WAS COMPLETELY RANDOM AND WITHOUT ANY TYPE OF WARNING! EACH TIME I WAS APPROACHING A STOPS SIGN OR COMING UP TO AN OFF RAMP! BROUGHT MY CAR INTO THE KIA DEALERSHIP AND THEY CHECKED IT OUT FOR HOURS AND THEY DID NOT COME UP WITH ANYTHING BUT TOLD ME THEY WOULD REPORT IT! SO STILL HAVING PROBLEMS AND THEY CAN'T FIND ANYTHING WRONG WITH IT! I DON'T FEEL I CAN SAFELY DRIVE MY VEHICLE ANYMORE ESPECIALLY WITH MY KIDS!!! THIS NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS HURT!!! BUT OF COURSE KIA WON'T DO THE EXTRA WORK TO HELP SOLVE THE PROBLEM!!

    Source: NHTSA WEB SITE
  • 2018 KIA OPTIMA
    - ROCKFORD, IL

    I LEASED 2018 KIA OPTIMA EX. AT 6399MILES AND 9650MILES ENGINE LIGHT ON AND CAR VIBRATES A LOT. FIRST SERVICE REPLACED SPARK PLUG AND SECOND TIME THEY REPLACED ENGINE. THIS CAR WAS AWARDED AS BEST INITIAL QUALITY AWARD WHICH HAS ENGINE ISSUES. KIA SAYS THEY WILL NOT TAKE ANY RESPONSIBILITY IF ANYTHING HAPPENS WHEN DRIVING CAR BECAUSE OF THE ISSUE. IF IT HAPPENS AGAIN THEY WILL REPLACE ENGINE OR REPAIR IT. KIA IS NOT CONFIDENT THAT REPLACED ENGINE WILL NOT HAVE THIS ISSUE. *TR

    Source: NHTSA WEB SITE
  • 2018 KIA OPTIMA
    - HOLLIDAYSBURG, PA

    ENGINE TURNED OFF WHILE DRIVING WITHOUT ANY WARNING, GOING STRAIGHT, IN CITY. DEALERSHIP CAN NOT DUPLICATE OR DIAGNOSE PROBLEM. *TR

    Source: NHTSA WEB SITE