2015 KIA OPTIMA Complaints

I have a 2015 kia that is snow/pearl white paint and it has been chipping since a year after I bought it new.

The contact owns a 2015 Kia Optima. The contact stated while driving 45-50 MPH, the vehicle lost power steering functionality. There was no warning light illuminated. The contact was able to pull to the side of the road. The contact turned off the vehicle, and the vehicle failed to restart. The vehicle was towed to the residence, where an independent mechanic diagnosed the vehicle and determined that the engine had failed and needed to be replaced. The vehicle was then towed to the local dealer, where it was diagnosed that the engine needed to be replaced. The dealer informed the contact that the vehicle could not be repaired under an unknown recall because the recall had expired. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under the unknown recall because the recall had expired. The failure mileage was unknown.

I purchased a brand new Kia from an authorized Kia dealership. The vehicle in question is a 2015 Kia Optima, white pearl in color. Since its purchase, I have maintained this vehicle ensuring that it is serviced regularly at authorized Kia service centers and taking all necessary steps to protect its exterior. Despite these efforts, I have recently observed a drastic deterioration in the paint quality of my vehicle. Specifically, the paint on my Kia Optima has been peeling extensively in several areas, including the roof, hood, and trunk. This issue not only affects the vehicle's aesthetic appeal but also raises concerns about the potential for further deterioration and damage to the underlying metal, which could lead to rust and other long-term issues. I have conducted some research and discovered that paint peeling issues are not uncommon with vehicles of this model and color. It appears that this problem may be linked to a manufacturing defect, particularly with the application and adhesion of the paint. I believe this to be a defect that falls under Kia's responsibility, as the paint should reasonably be expected to last much longer under normal use and care conditions.

The contact owns a 2015 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the ABS, check engine warning light remained illuminated with a burning odor inside the vehicle. The vehicle was not diagnosed or repaired. The failure mileage was 150,000. Parts distribution disconnect.

The contact owns a 2015 Kia Optima. The contact stated the vehicle failed to start-up. No warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the oil level was extremely low. The contact was unaware of any oil leaks. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the cost of towing the vehicle. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) after the failure had occurred. The failure mileage was approximately 184,000.

The contact owned a 2015 Kia Optima. The contact stated that while the vehicle was parked in the garage and plugged up, the contact's son heard an abnormally loud pop and discovered that the vehicle caught on fire which extended to the home. The contact and her son were able to safely exit the home and no injuries were sustained. The origin of the fire was unknown. The Fire Department was able to extinguish the fire. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The vehicle was totaled. The contact received NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The failure mileage was approximately 125,000.

The contact owns a 2015 Kia Optima. The contact stated while the daughter was driving at approximately 80 MPH and attempting to pass a tractor-trailer in the left lane, the vehicle behind her aggressively merged into the same lane causing a crash to the passenger side of the vehicle. The other vehicle fled the scene. The contact's daughter merged to the shoulder of the road. There was damage to the front passenger side door, and front passenger wheel well, and tire. The vehicle failed to restart. The police were on the scene however no Police Report was filed. There were no injuries reported. The vehicle was towed to a collision center for cosmetic repairs but the vehicle failed to start. The vehicle was then towed to a local dealer. The dealer diagnosed that the engine had failed and needed to be replaced. The dealer mentioned a recall related to the engine, but it was not eligible for engine replacement because the vehicle had not had a software update performed for the engine. The vehicle was not repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The manufacturer was notified of the failure. The failure mileage was approximately 73,000.

The contact owns a 2015 Kia Optima. The contact stated that while driving 15 MPH, the vehicle stalled. The contact stated that the vehicle failed to restart. The vehicle was towed to the residence. There was an abnormal sound coming from the vehicle when the vehicle restarted. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 115,911.

My paint is delaminating all over my vehicle and is flying off in large sheets. My car now has metal exposed which is susceptible to rust which poses a risk to the structure of my vehicle and the potential of my windshield flying off as a result. This first started occurring about a year ago. KIA fails to recognize this manufacturer defect and it continues to delaminate at an alarming rate.

I have 3 issues currently going on with my 2015 Kia Optima. The first is the Oil Control Valve. This is supposed to be covered under my extended warranty that I pay for. If I didn't have the extended warranty I would be responsible for putting a new engine in a car with less than 60,000 miles on it. However, it will take time for the adjuster to come out and then to decide if the entire engine should be replaced which would then take even longer. The second issue is the O2 sensor which is part of the exhaust. Apparently in a care with less than 60,000 miles on it it's not unusual in the Kia Optima for this to go bad. Kia knows this is an issue but hasn't done anything about it. Lastly, the Stop Module in the braking system needs to be replaced. After hitting my brakes at a red light the ESC light came on and the brake lights don't go off. It's very dangerous as no one behind me can tell if I'm stopping or not. There was a previous recall for the HEC system which I had fixed. Per that recall brake fluid can leak and cause an electrical issue within the brake system but my Kia dealer service department is telling me it's not related to the original recall. I think it is and I think Kia should make the repair with no charge to me on a car with less than 60,000 miles on it. How does the engine, the exhaust system and the electrical system all go bad at the same exact time? This is unacceptable.