2017 KIA OPTIMA Complaints

View complaints related to 2017 KIA OPTIMA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 290 complaints submitted for the 2017 KIA OPTIMA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2017 KIA OPTIMA
    - sherman, TX

    Large Oil consumption (1qt a week). No warning lights, experiencing loss of power, hesitation on acceleration, oil covering the motor with no signs of leaks underneath the car on the streets. Oil puddling up on the top of the valve cover near the plugs but unable to locate the source. Gaskets and hoses checked and all are in good condition. 125,000 miles.

    Source: NHTSA WEB SITE
  • 2017 KIA OPTIMA
    - Davenport, FL

    Engine is consuming excessive oil. That could cause internal parts of the engine to wear faster because of less lubrication and could lead to an engine failure while driving, which could lead to engine stopping and loss of propulsion which could cause an accident. The car went through a oil consumption test with a Kia dealership and failed by consuming more than 1 qt of oil in a 1000 miles interval. The Kia dealership proceeded to do a combustion chamber cleaning procedure and re-did oil consumption test and it failed again. They also had requested service record which where provided. Even though Kia has a service bulletin on that matter, the service advisor at the Kia dealership said that the manufacturer declined the claim. Right now I’m constantly refilling oil in the engine which is also an additional expense. The first time I noticed the issue was in February, 2022 when the low oil pressure alert came on.

    Source: NHTSA WEB SITE
  • 2017 KIA OPTIMA
    - Berea, KY

    The Engine burns oil at a rate higher than the recommended oil change interval. I have had the dealer perform multiple consumption tests. The car passed all three even though it burns around a quart every 1000 miles. I had them clean the combustion chamber and paid for the costs myself but that did not resolve the issue. This seems be a known defect in the engine and is causing me a lot of problems monthly. A recall needs to be issued to fix this problem.

    Source: NHTSA WEB SITE
  • 2017 KIA OPTIMA HYBRID
    - Laguna Beach, CA

    The contact owns a 2017 Kia Optima Hybrid. The contact stated that while reversing, the rearview camera would activate however, the display screen failed to display the current image behind the vehicle. Instead, the screen would display the previous image displayed when the vehicle was previously parked. There were no warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed but no issues were found. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was approximately 10,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 KIA OPTIMA
    - Los Angeles, CA

    Since I purchased the car I have a had a issue with my vehicle misfiring. We purchased the car in 2018 and a few months in I had to bring the car in for a rattle and shaking while I was driving. It would give me a warning lamp stating that a “possible engine control issue had been found”. Since then I have taken the car in for the same issue three different time. Including the misfire and coil pack and spark plug replacement that I just had to pay nearly 600 for at the dealership. I have had this issue occur multiple time since we purchased the car and while driving on the freeway nearly putting my life at risk. This is an issue that needs to be addressed.

    Source: NHTSA WEB SITE
  • 2017 KIA OPTIMA PHEV
    - Philadelphia, PA

    We bought the car used in November of 2020 from Conicelli used Toyota dealership. We had the car not even a year when the engine broke and we got it looked at and found it was a rod knock which there is a recall for this vehicle for the same issue we were having. We had the car towed to kia on the boulevard on January 3rd of 2022. It is now March 8th 2022 and they keep telling us different things at first the engine was supposed to be there by the 6th and now i called today and sat on hold to find out that the advisor for the car no longer works there and now the engine still isn't there and they have no idea what's going on and have to look into it. this isnt the first time we were told that the advisor no longer worked there it happened with the first advisor and were now going on our third advisor.

    Source: NHTSA WEB SITE
  • 2017 KIA OPTIMA
    - Glendale, AZ

    The contact owns a 2017 Kia Optima. The contact stated while driving 50 MPH, while slowing down the brake pedal was depressed and would engage however, after several seconds the brake would disengage and the vehicle would roll forward. The contact was able to safely stop and noticed a knocking sound coming from the rear area in the trunk as the vehicle came to a stop. The contact stated no warning light was illuminated. The contact took the vehicle to an independent mechanic, where it was diagnosed however, the mechanic found no failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 83,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 KIA OPTIMA
    - Fort Meade, FL

    I was driving down hwy 60 in Lake Wales, Florida, passing a car at 70 mph. While passing, all of the alerts and indicators came on my dash, and I lost the ability to accelerate. To get off the road without getting rear-ended, I drove off into the grass in the median and stopped on the paved crossover. When I stopped the car, it shook and the engine died. The "hybrid warning/turn engine off" light came on in the middle of the display, so I turned off the car. I waited a few minutes and turned the car back on, no alerts were showing, but when I shifted into drive, the hybrid warning came back on, and all the lights/alerts on the dash were lit. The car had to be towed to the dealership. On Tuesday, Feb. 15, the dealership told me they performed a software update and the car was running again, but they wanted to keep it another night. On Wed., Feb. 16, the dealership called again to tell me the same situation that occurred on 2/14 happened again. They told me the codes that were given were related to the transmission. They said the transmission had to be replaced. The car is 5 years old. I asked about the transmission control module, and they said the entire transmission had to be replaced in order to replace the TCM. I took the car in after a recall notice was received in January 2022. I was told the recall only required an inspection, so there was no software update at that time. The tech told me that the original software update was done in April 2021. We received a 2nd recall notice this week saying the prior software update had an error and needed to be updated. The tech told me this is the update they did on 2/15. The dealership is telling me I need a new transmission. I'm having a hard time trusting anyone at the dealership.

    Source: NHTSA WEB SITE
  • 2017 KIA OPTIMA
    - Tampa, FL

    My air conditioner all of a sudden went out. No air would blow. Took it to Kia and it turns out that a fuse box blew on the main wiring harness, evidenced by burn marks on the bottom which then blew out my fan motor. Seems that Kia has had a lot of faulty wiring harnesses and it could have definetly caused a fire and is a safety hazard. My car is out of warranty by 8k miles and they are trying to make me pay for something that I believe is a defect as they said themselves that they cant even determine the cause as this is not normal wear and tear nor something I could have caused. I cannot afford to pay for this and I do believe that Kia needs to make this right. Because everything electrical plugs into this one wiring harness, they have to replace the whole thing costing over $3600. There was no warnings or lights that came on. I do believe that this also messed with the airbag sensor in the passenger seat as well. This is not right for consumers to have to worry about this. This is a 2017 car... it should not be failing.

    Source: NHTSA WEB SITE
  • 2017 KIA OPTIMA
    - CLEMMONS, NC

    Oil consumption in my vehicle is well above 1 qt per 1000 miles. This is a known problem but Kia engines and Kia doesn't take responsibility for it. The oil light never comes on and the car runs out of oil every 1500 miles. It's not leaking, it's being consumed. Kia does not see it as a problem, even though there are so many reports. Please expand the recall for 2017 Kia's.

    Source: NHTSA WEB SITE