2018 KIA OPTIMA Complaints
View complaints related to 2018 KIA OPTIMA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 220 complaints submitted for the 2018 KIA OPTIMA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 KIA OPTIMA- TROTWOOD, OH
THIS HAS OCCURRED ON 3 TIMES SO FAR. I WAS AT A GAS STATION FILLING UP THE TANK, THE KEY WAS IN THE IGNITION, THE CAR WAS IN PARK, THE ENGINE WAS RUNNING, AND MY CAR DOOR WAS CLOSED. WHEN I FINISHED GETTING GAS, I TRIED TO OPEN THE DRIVER SIDE DOOR AND IT WAS LOCKED. ALL DOORS WERE LOCKED. I WAS 20 MILES FROM HOME FORTUNATELY SOMEONE WAS AT HOME TO BRING A SPARE KEY FOR ME TO OPEN THE TRUNK, PUSH THE REAR PASSENGER SEATS DOWN AND CLIMB THRU TO THE FRONT TO TURN THE IGNITION OFF AND UNLOCK THE DOOR. THE SAME SCENARIO OCCURED THIS PAST WEEK WHEN I HAD GONE OUTSIDE TO WARM UP MY CAR BY TURNING ON THE DEFROST FOR THE FRONT AND BACK WINDOWS. ONCE AGAIN, THE ENGINE WAS RUNNING AND I CLOSED THE DOORS. ONCE THE CAR WAS WARM, I TRIED TO OPEN THE DOOR AND IT WAS LOCKED. I HAD TO GO IN THE HOUSE TO GET THE OTHER SET OF KEYS, OPEN THE TRUNK PUSH THE BACK SEATS DOWN AND CLIMB THRU THE TO THE FRONT, TURN OFF THE IGNITION AND UNLOCK THE DOOR. THIS LAST OCCURENCE WAS ONCE AGAIN AT A GAS STATION, THIS TIME IT WAS LATE AT NIGHT, IT WAS 20 DEGREES OUTSIDE AND HAD TO WAIT FOR SOMEONE FROM MY HOUSE BRING THE SPARE KEYS. THE QUESTION I HAVE FOR MYSELF IS, WHAT AM I GOING TO DO IF NO ONE IS AT MY HOUSE TO BRING THE EXTRA KEY. SURELY, I DONT PLAN TO BRING TWO SETS OF KEYS WITH ME. EVERYTIME I'VE TAKEN IT TO THE KIAOFDAYTON SERVICE CENTER, I AM TOLD THEY CANNOT RECREATE THE ISSUE. I'VE TAKEN IT TO THE DEALERSHIP TWICE. IT'S VERY FRUSTRATING. IN EVERY INSTANCE THE CAR WAS IN PARK, THE ENGINE WAS RUNNING, AND THE DOORS WERE UNLOCKED WHEN I HAD EXITED THE VEHICLE. WHEN I ATTEMPTED TO GET BACK IN, I COULD NOT BECAUSE THE DOORS HAD LOCKED BY THEMSELVES.
Source: NHTSA WEB SITE -
2018 KIA OPTIMA- WISCONSIN DELLS, WI
WHEN REVERSING THE BRAKES TAKE 5 TO 10 SECONDS TO RELEASE, ALSO THE BRAKE LIGHT STAYS ON THE ENTIRE TIME OF THIS ISSUE HAPPENING.
Source: NHTSA WEB SITE -
2018 KIA OPTIMA- CHINO, CA
THE VEHICLE IS STATIONARY. THERE IS NO EMERGENCY TRUNK RELEASE FROM THE INSIDE OF THE VEHICLE EXCEPT FROM INSIDE OF THE TRUNK. MY KEYS WERE STUCK INSIDE THE TRUNK THERE IS NO WAY TO OPEN IT. THE TRUNK RELEASE BUTTON FROM THE DRIVER SIDE DID NOT RESPOND. THE TRUNK RELEASE BUTTON FROM THE TRUNK ITSELF DOES NOT RESPOND. THE REAR SEATS CANNOT FOLD FROM THE INSIDE EITHER, BECAUSE IT CAN ONLY BE ACCESSED FROM THE TRUNK
Source: NHTSA WEB SITE -
2018 KIA OPTIMA- CINCINNATI, OH
TAKATA RECALL. I WAS INVOLVED IN AN ACCIDENT WHERE I WAS COMING OFF THE HIGHWAY, SLID ON WATER AND CRASHED INTO A STEEL POLE. THE BREAKS DID NOT WORK AT ALL AND WHEN I GOT OUT TO LOOK AT THE DAMAGE THE BREAK PADS WERE IN THE MIDDLE OF THE STREET LIKE THEY HAD JUST FALL OFF. NONE OF THE AIRBAGS DEPLOYED AND MY FRIEND'S HEAD CRACKED THE WINDSHIELD. CAR WAS TOTALED.
Source: NHTSA WEB SITE -
2018 KIA OPTIMA PHEV- COMPTON, CA
THE CAR WAS PARK IN THE HOUSE AND WHEN I GET BACK I SAW A LONG CRACK ON THE WINDSHIELD SO I CHECK THE SURROUNDING IF THERE IS SOMETHING FELL ON IT BUT THERE'S NO EVEN AN IMPACT ON IT IT'S JUST CRACK FROM THE TOP OF THE WINDSHIELD UP TO THE MIDDLE CENTER. IT'S A BRAND NEW CAR SO HOW WILL THE WINDSHIELD GET CRACK LIKE THAT. I ASK AROUND TO REPLACE MY WINDSHIELD AND MOST OF THEM TOLD ME THAT IS A COMMON PROBLEM WITH THE NEW VEHICLE LIKE MINE AND THEY EVEN ASK THE DEALER IF IT'S AVAILABLE AND THEY SAID IT WILL TAKE ABOUT A MONTH TO HAVE IT.
Source: NHTSA WEB SITE -
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2018 KIA OPTIMA- PORT ARTHUR, TX
TL* THE CONTACTS DAUGHTER WAS A PASSENGER IN A 2018 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE WAS REAR ENDED AND CRASHED INTO A TREE. THE FRONTAL DRIVER AND PASSENGER AIR BAGS DID NOT DEPLOY. THE CONTACT'S DAUGHTER AND THE DRIVER WERE INJURED AND TREATED AT A HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 KIA OPTIMA- WEATHERFORD, TX
TL* THE CONTACT OWNS A 2018 KIA OPTIMA. WHILE OPERATING THE VEHICLE AT VARIOUS SPEEDS, THE FORWARD COLLISION WARNING SYSTEM AND THE FORWARD COLLISION BRAKING SYSTEM DID NOT OPERATE AS INTENDED. WHILE DRIVING APPROXIMATELY TWO FEET BEHIND ANOTHER VEHICLE, THE CONTACT WAS NOT WARNED OF THE OTHER VEHICLE AND THE SYSTEM DID NOT STOP THE VEHICLE WHEN NECESSARY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (MORITZ KIA FORT WORTH, 8501 I-30 WEST, FORT WORTH, TX) WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURES. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 300. *TT
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 KIA OPTIMA- AMHERST, MA
SATURDAY, JANUARY 20, 18:55(APPROXIMATELY) AMHERST MASSACHUSETTS, 39 DEGREES FAHRENHEIT PARKED CAR, PULLED KEYS AND EXITED CAR TO HELP MY MOTHER EXIT. PARKED ON INCLINE, VEHICLE STARTED ROLLING BACK DOWN DRIVEWAY HAD KEYS IN POCKET AUTOMATIC TRANSMISSION VEHICLE TRIED MOVING BACK TO DRIVER DOOR WHICH HAD LOCKED OR WAS STUCK USED ALL STRENGTH TO TRY TO KEEP VEHICLE STATIONARY, WITHOUT MUCH H SUCCESS FINALLY, MOTHER WAS ABLE TO OPEN DRIVER DOOR FROM INSIDE I AM 53, WITH MILLIONS OF MYLES UNDER MY BELT....MOTHER IS 73 BOTH OF US STRAINED OURSELVES, KEEPING VEHICLE FROM MOVING. VEHICLE WAS PARKED ON PRIVATE, SLIGHTLY DESCENDING DRIVEWAY VEHICLE RENTED FROM ADVANTAGE RENT A CAR CALLED RENTAL COMPANY AND WAS NOT HELPED WE ARE STILL VERY SHAKEN FROM THE EXPERIENCE WILL NOT DRIVE VEHICLE AGAIN NO VIDEO FOOTAGE, JUST MY MOTHER AND I EXPERIENCED MALFUNCTION
Source: NHTSA WEB SITE