2017 KIA OPTIMA Complaints
View complaints related to 2017 KIA OPTIMA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 290 complaints submitted for the 2017 KIA OPTIMA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2017 KIA OPTIMA- LANCASTER, CA
THE WIRING IN THESE CARS ARE COATED WITH SOMETHING THAT SMALL RODENTS LIKE TO EAT THEY CHEW THROUGH THE TAPE THEN THEN WIRING. CAUSING HYBRID ENGINE NOT TO WORK LITES COME. LUCKLY NO FIRE YET. DEALER SAY SORRY THAT WILL BE $ THE CARS WIRING HYBRID PART . RODENTS LIKE TO EAT IT KIA HAS COATING ON IT THAT ATTRACTS THEM THEN IT COSTS YOU THOUSANDS OF DOLLARS TO FIX THEIR PROBLEM CAUSE IT'S NOT COVERED BY THEM. LUCKLY THE CAR DID NOT CAUGHT ON FIRE YET.
Source: NHTSA WEB SITE -
2017 KIA OPTIMA PHEV- LAKEWOOD, CA
GETTING ONTO THE FREEWAY ACCELERATING, WHEN HEARD RATTLING AND SAW SMOKE, EXITED THE FREEWAY AND PARKED THE VEHICLE. THERE WAS NO WARNING OR LIGHTS THAT CAME ON PRIOR OR DURING THIS TIME. HAD THE CAR TOWED TO THE NEAREST KIA DEALERSHIP IN CITY OF CARSON. I RECEIVED A PHONE CALL ON SATURDAY 1/2/2021 FROM TONY AT THE DEALERSHIP ASKING FOR PERMISSION TO DIAGNOSE THE VEHICLE. I AGREED TO THE DIAGNOSTIC TESTING. RECEIVED A CALL BACK WITHIN AN HOUR TO NOTIFY ME THAT THERE WAS A HOLE IN THE ENGINE, NO REPAIRS COULD BE DONE AND I NEEDED A NEW ENGINE. I ASKED HOW DID THE HOLE GET IN THE ENGINE. HE SAID THERE WAS AN INTERNAL ROD THAT SHOT OUT OF THE ENGINE CREATING A HOLE. IT WILL COST $8,875 AND WILL TAKE AROUND 3-4 WEEKS TO REPAIR. I PURCHASED THIS VEHICLE IN OCTOBER 2017 WITH APPROX. 3000 MILES ON IT. STARTED HAVING ISSUES WITH ELECTRICAL ABOUT A MONTH OR TWO AFTER PURCHASE 2017-2018. I HAD TO HAVE IT TOWED TO THE KIA IN CERRITOS BECAUSE IT WAS INOPERABLE, SINCE THEN WE HAVE HAD IT IN TO BE SERVICED AND HAVE HAD MULTIPLE ISSUES. INCLUDING ANOTHER MAJOR ISSUE IN AUGUST 24, 2020 WHEN THEY REPAIRED THE ACTIVE AIR FLAPS AND A NEW BATTERY.
Source: NHTSA WEB SITE -
2017 KIA OPTIMA- ROSHARON, TX
TL* THE CONTACT OWNS A 2017 KIA OPTIMA. THE CONTACT STATED THAT THE SUN ROOF EXPLODED WITHOUT IMPACT WHILE PARKED IN THE GARAGE. THE CONTACT STATED THAT WHILE IN THE HOUSE SHE HEARD AN ABNORMALLY LOUD BOOMING SOUND. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,300.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 KIA OPTIMA- LOS ANGELES, CA
I'VE TAKING MY LEASES VEHICLE INTO CARSON OF KIA 3 TIMES FOR OIL LIGHT THEY REPLACED THE OIL PRESSURE SWITCH TWICE OF THE 3 TIMES WHILE DRIVING AFTER THE CARS WARMS UP I GET TICKING NOISE YOU CAN HEAR THE BETTER WHEN WHEN DRIVING NEXT TO A RETAINING WALL AT THIS I'VE FILED A COMPLAINT WITH THE MANUFACTURER AND AFTER REVIEWING THE WORK ORDER FROM THE DEALER ALL THEY OFFER ME WAS 2 MONTHS OF CAR PAYMENT WHICH I DECLINE SO I'M CONTRACTING NHTSA FOR HELP AND ADVISE
Source: NHTSA WEB SITE -
2017 KIA OPTIMA- MIDLAND CITY, AL
WITHIN A WEEK BOTH FRONT AND REAR PASSENGER WHEEL SPEED SENSORS FAILED. RESULTING IN A PROMPT ON DASH AT START UP AND CONSISTENTLY DISPLAYED FOR AEB SYSTEM SERVICE AFTER VEHICLES AUTOMATIC SYSTEM SCAN AN SEE DIFFERENCE IN MILEAGE IN ATTACHED PICTURES. KIA TECHNICIAN SAID IT IS A COMMON ISSUE AND SEES ATLEAST 4-5 VEHICLES PER WEEK WITH THIS PART FAILURE.
Source: NHTSA WEB SITE -
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2017 KIA OPTIMA- LOCUST GROVE, GA
MY 2017 KIA OPTIMA CAUGHT ON FIRE ON OCTOBER 15, 2020. I WAS DRIVING TO THE STORE AND HEARD A TICKING SOUND AND SOME NOISES. THE CHECK ENGINE LIGHT ALSO CAME ON. I PULLED OVER IN THE LEFT TURNING LANE ON THE HIGHWAY TO EXIT THE VEHICLE. I HEARD A POPPING SOUND AND SAW FLAMES. I EXITED THE VEHICLE AND IMMEDIATELY CALLED 911. MY CAR BURST INTO FLAMES.
Source: NHTSA WEB SITE -
2017 KIA OPTIMA HYBRID- RINDGE, NH
TL* THE CONTACT AND HIS DAUGHTER LEASED A 2017 KIA OPTIMA HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE PARKING BRAKE WOULD ACTIVE INDEPENDENTLY AS THE PARKING BRAKE WARNING LIGHT WOULD SIMULTANEOUSLY APPEAR ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT 55 MPH, THE PARKING BRAKE HAD ACTIVATED INDEPENDENTLY AS THE CHECK HYBRID WARNING MESSAGE APPEARED ON THE INSTRUMENT PANEL. DUE TO THE PARKING BRAKE ACTIVATION, SHE LOST CONTROL OF THE VEHICLE AS THE REAR TIRES BEGAN TO LOCK. THE VEHICLE BEGAN TO SKID SIDEWAYS AND THE CONTACT ALSO LOST CONTROL OF THE POWER STEERING.THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE CONTINUED TO ACCELERATE.AS A RESULT, THE VEHICLE HIT A GUARD RAIL WHICH CAUSED THE VEHICLE TO FLIP APPROXIMATELY SIX TIMES AND ULTIMATELY LANDED IN A WOODED AREA. THE FRONT AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT'S DAUGHTER WAS INITIALLY TRAPPED IN THE VEHICLE, ONCE SHE WAS REMOVED BY PARAMEDICS, SHE WAS TREATED AT THE SCENE FOR MINOR BRUISES AND BURNS IN AN AMBULANCE. SHE DID NOT SEEK FURTHER MEDICAL ASSISTANCE AFTER THE ACCIDENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED AS A RESULT OF THE ACCIDENT AND WAS TOWED TO AN INDEPENDENT TOW YARD. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS GIVEN A CASE NUMBER. THE FAILURE MILEAGE WAS 23,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 KIA OPTIMA PHEV- CORONA, CA
THE PLUG THAT IS ATTACHED TO THE CHARGING CABLE FOR MY ELECTRIC CHARGER CAUGHT FIRE WHILE PLUGGED INTO A DEDICATED WALL OUTLET IN MY GARAGE. FORTUNATELY, NO MAJOR STRUCTURAL DAMAGE NOR BODILY HARM RECEIVED . I CONTACTED KIA AND THEY HAVE SINCE REPLACED THE CHARGING CABLE WITH NO FURTHER INVESTIGATION OR EXPLANATION AS TO WHAT MAY HAVE CAUSED THIS TO HAPPEN. AS YOU CAN SEE FROM THE PICTURES ATTACHED, THE PLUG ACTUALLY MELTED A LITTLE. I DO BELIEVE MAJOR DAMAGE WAS SUBVERTED BECAUSE I NOTICED MY CAR WAS NOT CHARGING AND PULLED THE PLUG OUT OF THE WALL TO SEE IF IT NEEDED TO BE RE PLUGGED. I DON'T KNOW WHAT WOULD HAVE HAPPENED HAD I NOT CAUGHT THIS RIGHT AWAY. USUALLY I LEAVE MY CAR TO CHARGE OVER NIGHT. SCARES ME TO THINK WHAT COULD HAVE HAPPENED.
Source: NHTSA WEB SITE -
2017 KIA OPTIMA- LAS CRUCES, NM
BOUGHT MY KIA 1 AGO & ALWAYS HAD A PROBLEM W/HEADLIGHTS ALWAYS TURNING ON & OFF WHEN IN AUTO MODE. TRUNK LATCH HAD TO BE REPLACED DUE LATCH NOT LOCKING WHEN TRYING TO CLOSE TRUNK. DEALERSHIP SAID THEY GET 20-30 LATCH ISSUES W/MY MAKE & MODEL OF KIA EVERY WEEK. AFTER VEHICLE STARTS CAR JUST DIES & ENGINE LIGHT COMES ON. AT TIMES CAR WILL STAY ON BUT STUTTERS LIKE ITS GOING TO DIE.
Source: NHTSA WEB SITE -
2017 KIA OPTIMA- HALLANDALE BEACH, FL
I JUST PURCHASED MY 2017 KIA OPTIMA TWO MONTHS AGO. I WAS DRIVING TO WORK TODAY IN THE CENTER LANE ON THE HIGHWAY AT ABOUT 65 MILES PER HOUR. OUT OF NOWHERE WITHOUT WARNING MY CAR SHUTTERS AND THE CHECK ENGINE LIGHT COMES ON. MY VEHICLE IMMEDIATELY LOST ACCELERATION AND GOT DOWN TO ABOUT 45 MPH AND WAS FALLING FAST. CARS WERE FLYING AROUND ME AND I WAS AFRAID FOR MY LIFE, I HAD TO FIGHT MY WAY OFF OF THE HIGHWAY TO GET TO SAFETY. I WAS LOOSING SPEED THE WHOLE TIME AND ALMOST GOT INTO AN ACCIDENT. I GOT INTO A PARKING LOT AND LET THE CAR REST. I CHECKED ALL MY FLUID AND OIL AND EVERYTHING WAS FULL/ FINE. I DECIDED IT WAS A FLUKE AND TO TAKE A BACK ROAD TO WORK. BIG MISTAKE. THE CAR WOULDN'T GO OVER 20 MPH AND I PRESSED THE ACCELERATOR DOWN WITH NO LUCK. THEN ALL OF A SUDDEN THE ACCELERATOR WORKED AND MY CAR SPED UP TO 25 MPH FROM 15. THIS WAS ALSO EXTREMELY DANGEROUS. I PULLED BACK OVER AND CALLED RICK CASE KIA. MY BOYFRIEND USED HIS CODE READER AND FOUND OUT IT WAS THE KNOCK SENSOR. THATS WHEN I FOUND OUT ABOUT THE LAWSUIT. I SCHEDULED AN APPOINTMENT AND GOT A TOW TRUCK TO TAKE THE CAR TO THE DEALERSHIP. WHEN I ARRIVED I MENTIONED WHAT HAPPENED AND SAID THAT I JUST FOUND OUT ABOUT THE LAWSUIT FROM THIS ISSUE. THE ONE SERVICE MANAGER FREAKED OUT THAT I MENTIONED THE LAWSUIT IN FRONT OF OTHER CUSTOMERS AND JUMPED TO EXPLAINING HOW MY CAR WAS ALREADY HANDLED AND THIS ONE ISSUE IS COVERED FOR LIFE. THIS MEANS THEY ADMITTED TO KNOWING ABOUT THIS LIFE THREATINING RECALL WHEN SELLING ME THE CAR. IF THEY DISCLOSED THIS CRUCIAL INFORMATION THAT I HAD THE RIGHT TO KNOW, I NEVER WOULD HAVE BOUGHT IT. THEY WILL ATTEMPT TO FIX IT AGAIN BUT I AM TERRIFIED TO DRIVE IT.
Source: NHTSA WEB SITE