2018 KIA OPTIMA Complaints

On August 26, 2025, I brought my 2018 Kia Optima Plug-In Hybrid to an authorized dealer for recall SC218 (engine inspection and KSDS software update). The dealer verbally stated both SC218 and SC278 recalls were completed, and the repair order (RO #XXX) lists them as performed. In September 2025, Kia America emailed me showing recall SC218 still open, and a warranty coverage report dated September 26, 2025, again listed SC218 as unclosed. On November 4, 2025, NHTSA’s official VIN lookup confirmed the recall remains “Incomplete.” On October 21, 2025, Kia America emailed me under Case #XXX stating that SC218 was “confirmed completed” and that the dealer performed a software update to the ECU, referencing RO #XXX. However, NHTSA’s database still lists recall SC218 as incomplete. This contradiction between Kia America’s internal record, the dealer’s invoice, and the federal NHTSA database raises a serious safety concern that the recall inspection or software update was never actually performed or was never reported correctly. I have requested written proof and diagnostic data (Battery SOH report) multiple times but have not received them. If accurate, this means I was led to believe my vehicle’s engine-safety recall had been repaired when federal records still list it as open. I am requesting NHTSA to review this reporting discrepancy, ensure Kia America and the dealer produce verifiable proof of completion, and confirm that the federal record is corrected. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Trunk latch broke leaving it impossible for someone in the trunk to get out and very difficult for someone on the outside to open the trunk

I’ve had my car for 6 months and it constantly burns oil I’ve had 4 oil changes because it Is completely disappearing but my mechanics can not find any leaks. Then I changed all my spark plugs and two were completely burnt and they were changed a month ago and now one of them went again and this time is completely covered in oil

The engine of my 2018 Kia Optima is burning oil. When it started, I had 72,000 miles, and it's burning one quart of oil every thousand miles. There is no oil leak. I will take it back to Kia on October 2, 2025. The mechanic reported that it has an internal engine issue.

The oil consumption is burning at a faster rate than normal. My oil changes are always on time but for months I have been having to take it for an oil change about 2,000 miles below mileage time. I have had it inspected but found no oil leaks. This is a major problem for the engine and safety.

Engine seized and stopped working. While I could not find any recall information based on the VIN, it is a 2018 Kia which was subject to the Kia Engine Settlement (In re: Hyundai and Kia Engine Litigation , No. 8:17-cv-00838-JLS-JDE and Flaherty v. Hyundai Motor Company, et al. , No. 18-cv-02223 (C.D. Cal.)). Was never notified of such settlement as the VIN would have triggered this notification by Kia but they obviously did not list this in the recall.

I was driving on the highway with my children and the engine started to knock and lock up. I had to swerve onto an exit and roll into a gas station. My check engine light was on. I had it serviced in 2023 at a kia dealership. I had electrical issues to my battery that I opted to get fixed elsewhere. The dealership was aware of the recall on my engine, when I had it towed to them in 2025. Dealership said I opted out of a recall on my engine.

Car would convulse and shake very wildly metal parts spread around engine. It has very rough idle. 4th cylinder went out and car only has about 99060 miles. The valve went out. My safety was very bad as car was not driving safely and shaking like a person having a seizeure each time it would stop. Vehicle has been inspected by a Kia dealer. This problem I had seems to get an issue many other people with Kia Optima have.

My 2018 Kia Optima has a cracked oil pan, which caused an excessive oil leak —up to 5 quarts in a matter of hours. This eventually led to my engine going out.

Car suddenly stopped working; it was struggling to stay on. Mechanic stated cylinder is not functioning at full force.