2015 KIA OPTIMA Complaints

While driving the vehicle on Tuesday 1/17/23 giving it gas, the engine stopped running. I was going about 45 mph when the engine stopped, multiple lights on the dash turned on including the engine light, oil light, and battery light. I had to coast the car to the side of a 3 lane road. I turned off the car, waited a few moments and tried to turn the car on. The lights went on but the engine did not start. I had the car towed to an auto shop who then advised I should have it taken to a Kia dealer as there is a recall on the vehicle. The dealer has had the car for a week and has only said that the engine is seized and that they can not provide more information without me paying to have the engine taken apart.

Driving down the road and suddenly there was loud knocking and smoke coming from under the hood and got it to the side of the road and turned it off and now it won't crank. The dash lights come on when you turn the key and that's all it will do. No noises at all.

The contact owns a 2015 Kia Optima. The contact stated while driving 65 MPH, the vehicle stalled. The contact stated that several unknown warning lights were illuminated. The contact was able to cruise to the side of the road. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic and was informed that the engine needed to be replaced. The vehicle was not repaired. The contact towed the vehicle to the local dealer to be diagnosed. The dealer confirmed that the engine needed to be replaced. The vehicle was not repaired. The VIN was associated with NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic). The manufacturer had not been informed of the failure. The failure mileage was approximately 130,000.

Engine seized on the car and I was denied recall repair. I spoke with corporate for Kia and they basically did nothing to help at all. They basically said they sent a letter for an update and because I did not perform the update they will not honor the recall that was approved on my car. The person I spoke with advised the address was never updated so the letter did not come to me for the recall or was lost. He stated I was supposed to contact Kia with update to address. I never was aware this had to be done and I have purchased many cars and never was made aware. He stated why would you purchase a big purchase and not do this. I was under the impression when I purchased this would be done that’s why I am charged tax license and other fees. I believe this is predatory and this is just a way to not honor the recalled engine that I purchased. The check engine light never illuminated on the dash or any indication the engine had an issue so I had no reason to take my car in for a repair. To add to that my fiancé had a 2013 and the recall letter was received and he took his car for update and the car never worked after the update was performed. Kia denied any repairs to that vehicle and basically took a lost because of the update. I would like some type of resolution to this issue. The car has 113000 miles of course the original warranty was 100000. This update was during pandemic as well. I am very disappointed in Kia at this point because there should be something in place for people like me who never received notice. The engine is no good and we as customers should not have to take this lost. Please help

I purchased a kia turbo optima from bob's lamphere's beaverton oregon kia dealership 9 days later I felt the acceleration awkwardly bi wanted to return it or exchange but was told no contract was only within 5 days. I took it to kia dealership for diagnostic 3 times I had it for 9 months the last 6 weeks was the 3rd time until Feb 28th It was totaled by a uninsured motorist memes william benton penny lll Or. Driver lic# 1289466 Of 1633 n.e. 76th portland oregon 97213 he was speeding illegally bypassing on a bridge into on coming traffic which was me he ending totally the back end of my kia. No air bags deployed I had no airbag warning light on I suffer injuries whiplash in my neck shoulder and back to this day Wild willy seemed to have injured his leg to the point of amputation ... Portland police report# 21-54465 which is the report that wild willy gave a false identity. Later the officer text giving his real identity. To this day I haven't been compensated for bodily or auto damageby wild willy or Geico my insurance. And lost my kia in a junk yard with a remaining of a bill of 12,000 of 25,500.

My vehicle is in the class action lawsuit against KIA for faulty engine blocks that could cause fire and engine failure. My vehicle oil consumption is way below standard and the excess burning oil is coming inside my engine on top . I see smoke and I smell burning oil on my engine while I’m driving and when I stop. I have well kept my cars maintenance and this is now starting to happen after 120k miles. I reported the issue to Kia but they told me that the engine has to lock up before they can either consider replacing it. I’m really afraid to drive this car because of my life and the life of others if I get a fire or engine failure in busy traffic. It just doesn’t seem safe to drive although there’s no check engine lights on yet, but I can sense warnings before destruction. Please help !!

The steering wheel sticks at the 12 o'clock position. Typically in cooler weather. It is very noticeable at highway speeds. The same thing was documented in the 2012 - 2014 models under TSB CHA 060. I took it to the dealer in 2016, but they couldn't duplicate the issue. I have recently moved from SC to KY. The problem is more pronounced in cold weather. I have to use both hands to keep the car straight on the highway.

I was driving down the highway and veered onto a secondary road when the engine shut off. No prior warning was given and the check engine light was not on. I was forced to stop the vehicle; there was no shoulder to pull onto, so I ended up blocking a lane of traffic. The engine seized and must be replaced, or the car will have to be scrapped.

The contact owns a 2015 Kia Optima. The contact stated while driving approximately 45 MPH, the air bag warning light was illuminated. The contact stated while driving at various speeds, the vehicle was jerking. The contact stated that while depressing the brake pedal, the vehicle failed to respond. The traction control, air bag, power steering assist, ABS, and check engine warning lights were illuminated. The vehicle was taken to an independent mechanic twice, and the front passenger’s side wheel speed sensor and the ECU were replaced twice; however, the failure persisted. The mechanic advised the contact to take the vehicle to the local dealer. The vehicle was taken to Clay Cooley Kia (1247 E Airport Fwy, Irving, TX 75062) where it was diagnosed that the ECU needed to be replaced. The vehicle was repaired; however, the failure recurred, and various unknown warning lights were illuminated. The vehicle was then taken to Vanguard Kia of Arlington (1501 E Interstate 20, Arlington, TX 76018) where it was diagnosed that the ECU, front passenger’s side wheel speed sensor and air bag clockspring needed to be replaced. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 200,000.

On the behalf of my daughter I am filing this formal complaint: * On August 10, 2022 my daughter was driving home from Des Moines to Cedar Rapids, Iowa. She was on the highway and all of the sudden her car engine shut down, no warning lights came on prior to this happening. She did not have power steering, it took all she had to pull the car over safely, she was able to use the brakes but barely. She then tried to restart the vehicle, it was able to restart with no other problems along the way. This incident happened at 2am, had this occured earlier in the day, with heavy traffic the safety of my daughter and others would have been at a high risk, this could have caused a major accident. * On October 9, 2022 My daughter was just exiting the interstate, warning light appeared. She was approaching her home, not far from the highway, when the car engine shut down once again but this time it would not restart. The vehicle remains undrivable but is available for inspection upon request. * On October 10, 2022 I sent my step-father over to her house to take a look at her car. From his findings he stated that the oil plug was loose and that the oil had drained out. * On August 2, 2022 She had an oil change done at Jiffy Lube (Cedar Rapids,Ia.) I filed a complaint assuming that they did not properly tighten the oil plug. The manager from Jiffy Lube informed me that an investigation is in motion at this time for Kia (2005-2020) and Hyundai's due to oil plugs loosening and engines ramdomly shutting down at highway speeds. At this time I am strongly advising a thorough investigation into this matter. Thank you for your time.