2015 KIA OPTIMA Complaints

I buy the car 2 week ago and star turn on light slow I just get afraid because I didn't know that the car need to go back to Kia for the recall and is a used car I will like to see how soon I can get to the dealer to get fix is the only thing that I have for work . And is give me some issues to with the gas cap

5/17/22-Brought car in for a basic "what needs to be done for maintenance if I was to buy/sell this car". Thought it could be idling low so he suggested an oil change, spark plugs and a fuel injection service due to mileage. But no issues happening with the car. He did not have parts. Scheduled for June 20th. 6/20/22 Car serviced at Sun Mountain. Received call that on the test drive after service was completed that the car died mid drive. He got it back to the shop after jumping the battery. He ran a diagnostic and said everything besides the battery looked good. Battery was very low. He revved the engine and there was a rattling. I told him I had not heard that prior to bringing the car in. He brought up a recall that Kia had for Rod Bearing Failure. Paid and returned car home safely. 6/21/22 Car breaks down Called Kia to confirm the recall. Phoenix told me that there is a test that will take a few days to run and Kia will either replace engine or buy your car back. He said that the engine itself is on back order for months. He stated there was no loaner cars available and the next available time slot was Monday 6/27/22 for the test. I worked on securing a vehicle on my own and then called Kia back to schedule the test. While on the phone with Phoenix to schedule the test, the car started clanking and losing acceleration. I pulled over and turned it off. It would not turn back on. I got the car towed to Kia Tuesday afternoon. Large leak under car when towe 6/25/22 Phoenix called to say they finally got the car in for diagnostics and they are pulling in corporate to see if it is recall associated or if the fuel injection service could have damaged the engine. That corporate is closed on weekends and would have a better idea on lead time of the engine beginning of the week. 6/28/22 Denial of Claim I called Kia because I had not heard from them. Phoenix was out so Matthias checked on the status. He stated that Kia denied the claim. I asked him to send documentation

The contact owns a 2015 Kia Optima. The contact stated while driving approximately 70 MPH, the vehicle started to decelerate. The contact depressed the accelerator pedal almost to the floorboard; however, the vehicle was decelerating with an abnormally loud knocking sound coming from the engine. The contact stated that the check engine warning light was illuminated. The contact managed to pull off the highway safely and stopped. The vehicle was not taken to a dealer nor independent mechanic. The vehicle was not diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 20V750000 (Engine). The manufacturer had not been informed of the failure. The failure mileage was approximately 140,000.

not really sure my car just started making a clicking noise out of no where & powered off & now it wont detect key or wont start up

The contact owns a 2015 Kia Optima. The contact stated while performing a daily oil check, the contact noticed that the oil level was low. The vehicle was taken to an independent mechanic who stated that there was no oil in the engine after an oil change a month prior. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that there were no recalls on the VIN regarding the failure. The contact was referred to the NHTSA for assistance. The failure mileage was 80,000.

The contact owns a 2015 Kia Optima. The contact stated while driving approximately 45 MPH, the check engine warning light illuminated before the vehicle lost motive power and stalled. The vehicle was taken to an independent mechanic who diagnosed that the catalytic converter was faulty and needed to be replaced. The catalytic converter was replaced however, the check engine warning light remained illuminated. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 63,000.

The contact owns a 2015 Kia Optima. The contact stated that the vehicle was experiencing an excessive drop in the oil level. The contact had taken the vehicle to the dealer who diagnosed the vehicle and determined that the fuel injector needed to be cleaned; however, that service had not been completed. The failure persisted. The contact stated that while attempting to start the vehicle, the vehicle failed to start-up. There were no warning lights illuminated. The vehicle was towed to a certified mechanic who diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 75,000.

On 6/5/2022 my vehicle broke down and had to be towed. On Monday 6/20/2022 I took my vehicle to the Colonial Kia dealership in Chester Virginia. On Wednesday 6/22/2022 I got a call from the dealership saying I would need a new engine and the problem with my vehicle was a part of the large Kia engine settlement. But that Kia denied my claim to get my car fixed and paid for by KIA because I did not get a previous recall fixed. (recall # 21V331). My car is not drivable and Kia is liable for it because of the KIA engine Settlement. I never received any information in the mail about the above stated recall on my vehicle so therefore I had no idea it had to be fixed.

The contact owns a 2015 Kia Optima. The contact stated while driving 65 MPH and driving over a pothole, the vehicle stalled with several unknown warning lights illuminated. The contact was able to restart the vehicle and continued driving however, the failure reoccurred twice while driving over a speed bump. The dealer was notified of the failure and informed the contact that she needed to pay a diagnostic fee as the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 106,000. The VIN was not available.

Rapid delamination of paint including severe chipping and paint bubbles. Car was inspected at an auto body shop who provided the final determination of this issue as well as provided clarity that this is a known Kia issue. Kia is refusing to handle this.