2014 KIA OPTIMA Complaints

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING VARIOUS SPEEDS, THE TEMPERATURE GAUGE MOVED SPORADICALLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (KINGS KIA 9600 KINGS AUTO MALL RD, CINCINNATI, OH 45249 (513) 677-6700) WHERE IT WAS DIAGNOSED WITH A SPORADIC TEMPERATURE GAUGE THAT NEEDED REPLACEMENT. THE TEMPERATURE GAUGE WAS REPLACED, BUT THE FAILURE RECURRED A WEEK LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THEY REPLACED THE THERMOSTAT. THE CONTACT STATED THAT THE ISSUE PERSISTED, BUT THE CHECK ENGINE INDICATOR ILLUMINATED AND THE SPORADIC TEMPERATURE GAUGE CONTINUED TO FAIL. THE CONTACT MENTIONED THAT THE VEHICLE WAS AT THE DEALER FOR THREE WEEKS. THE INSTRUMENT PANEL WAS REPLACED, BUT THE FAILURE CONTINUED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING), BUT FAILED TO NOTIFY THE DEALER OF THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 49,500.

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (MORITZ KIA FORT WORTH, 8501 WEST FWY, FORT WORTH, TX 76116 (817) 560-6000) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/22/17*LJ *CN

BOUGHT CAR BRAND NEW AT 30K MILES WHIITE SMOKE STARTING COMING OUT THE EXHAUST. TOOK IT TO KIA DEALERSHIP AND THEY TOLD ME I HAD TO FURNISH ALL MY OIL CHANGE RECEIPTS BC THERE WAS SLUDGE IN MY OIL. THEY TOLD ME I NEEDED A NEW MOTOR, A BRAND NEW CAR?! I WOULD ACCELERATE AND THE SMOKE WOULD COME OUT AND WHEN I STARTED THE CAR THE SMOKE WOULD COME OUT. JUST TODAY MY ENGINE LIGHT CAME ON AND MY CAR STARTED SPUTTERING. I RECENTLY WENT TO 2 DIFFERENT KIA DEALERSHIPS AND NOT ONE SALES REP MENTIONED THE RECALL, NOR THE OTHER 2 THAT WERE RELATED TO THIS VEHICLE.

TOOK MY VEHICLE IN FOR A ENGINE RECALL. IT ONLY TOOK 10 MINUTES. NO EXPLANATION ON WHAT WAS THE PROCESS TO CHECK A RECALLED ENGINE. NO DETAILS ON HOW AND WHAT WAS DONE TO CHECK THE ENGINE. THIS AN INDICATION THAT KIA IS TRYING TO SAVE MONEY. ALSO NHTSA SHOULD INDICATE ON IT'S WEBSITE BEFORE THE REMEDY, INDICATE THE PROCESS BEING USED TO CHECK THE ENGINE. ALL THEY STATED WAS PASS.

I WAS AT A STOP LIGHT WAITING MY TURN, THE LIGHT TURNED GREEN, AND I TOOK MY FOOT OFF THE BRAKE TO PUT IT ON THE GAS. AS I PRESSED THE GAS MY CAR STARTED TO SHAKE, NO ACCELERATION, AND MY DASH LIT UP STATING "HYBRID SYSTEM NOT CHARGED PULL OVER AND TURN OFF ENGINE" I TURNED OFF MY CAR, TRIED TO RESTART IT AND IT STATED THAT MY HEV SYSTEM (HYBRID ELECTRIC VEHICLE SYSTEM) HAS FAILED. I LUCKILY WAS BESIDE A GAS STATION AND I THREW IT INTO NEUTRAL AND WAS ABLE TO PUSH IT JUST INTO THE PARKING SECTION. I HAD TO HAVE MY CAR TOWED TO THE NEAREST DEALER TO HAVE IT CHECKED OUT. DURING THE DRIVE MY BATTERY COMPLETELY DIED SO BY THE TIME I GOT THERE IT HAD NO POWER. CHANGED OUT THE BATTERY AND SAFETY SWITCH WHICH HAD SEEMED TO FAIL. (OF COURSE NOT UNDER WARRANTY). AFTER SPENDING $1,000 ON REPAIRS/LABOR THE CAR STILL WILL NOT TURN ON AND THE ENGINE SEEMS TO SEIZE. AFTER A LITTLE DIGGING MY VIN ISNT ELIGIBLE FOR A RECALL, THOUGH THE 2014 KIA OPTIMA IS FOR THE SAME EXACT ISSUE. HOPEFULLY KIA WILL BE ABLE TO FIGURE OUT WHATS WRONG BECAUSE I REALLY DO LIKE THIS CAR BUT A FAILING ENGINE WONT GET ME ANYWHERE!

ENGINE RECALLS. THERE IS A KNOCKING NOISE COMING FROM THE ENGINE AND SOUNDS LIKE A DIESEL ENGINE. KIA SAYS THIS IS NORMAL BUT OTHERS DO NOT SOUND LIKE THIS. WONDERING IF THERE IS MORE TO THIS RECALL THAN WHAT THEY ARE WILLING TO ADMIT.

I WAS DRIVING DOWN A CITY STREET (35MPH) WHEN I WAS CUT OFF BY ANOTHER CAR MAKING A TURN IN FRONT OF ME AND WE COLLIDED. I T-BONED HIS CAR AND MY AIR BAGS DIDNT GOT OFF. MY CAR STALLED COMPLETELY AND NOTHING ABOUT THE VEHICLE SAFETY EQUIPMENT REACTED TO THE CRASH. THE SYSTEM (CLUSTER AND SCREEN) DIDNT SHOW THAT THERE HAD BEEN ANY IMPACT AND THE CAR WAS READY TO DRIVE. I REPORTED THIS TO KIA OF DOWNTOWN LA (THE DEALER) AND KIAUSA CORPORATE WHERE THEY OFFERED TO CHECK THE CAR OUT AND SEE IF THE CAR REACTED THE WAY IT WAS SUPPOSE TO. AT THE END OF THEIR INSPECTION THEY CLAIMED THAT MY CAR DID WHAT IT WAS SUPPOSE TO AND DIDNT DEPLOY THE AIRBAGS AS THE CAR DETERMINED THAT IS DIDNT NEED TO. I ASKED WHY DIDNT THE CAR SHOW ANYWHERE THAT THERE WAS IMPACT AND IF THE SENSORS EVEN DETECTED ANYTHING AS THERE WAS NO MESSAGED ANYWHERE. THEY CLAIM IT DOESNT SUPPOSE TO. A FEW WEEKS AFTER IT WAS REPAIRED I STARTED GETTING MESSAGES IN THE CLUSTER "CHECK AIR FLAP SYSTEM". TOOK IT BACK AND FOURTH TO THE DEALER WHERE I FINALLY OPENED A BBB CLAIM. IN MY CLAIM I ALSO REPORTED A DELAY REACTION WHEN ACCELERATING AND WAS TOLD THAT HYBRIDS WORK THAT WAY AND THE RESPONSE TIME IS SLOWER THAN REGULAR GAS CARS. THE PROBLEM IS WHEN TURNING AFTER A COMPLETE STOP THE CAR DOESNT MOVE FOR A FEW SECONDS AND THEN TAKES OFF. OCCASIONALLY, THE CAR WONT TURN OFF, AND ASKS ME TO SHIFT TO P (PARK) WHEN IT IS IN PARK. WHEN THAT HAPPENS I AM FORCED TO TAKE IT TO THE DEALERSHIP WHERE THEY HAVE TO "RESET" THE CAR TO FORCE IT TO TURN OFF (NO ACTUAL SOLUTION BUT TO UNPLUG THE BATTERY AND PLUG IT BACK IN IS WHAT THEY DO) ACCORDING TO KIA I CANT PROVE THAT THE AIRBAGS DONT WORK AS I AM NOT AN EXPERT AND SAME WITH THE DRIVE TRAIN. UNFORTUNATELY THE ONLY WAY OF FINDING OUT IS IF THIS CAR IS INVOLVED IN ANOTHER ACCIDENT. THANK YOU FOR YOUR TIME.

MY CARS ENGINE STARTED MAKING A KNOCKING NOISE DURING IDLE AND AT HIGHWAY SPEEDS. THIS IS VERY CONCERNING BECAUSE I DO NEED MY CAR EVERYDAY TO GET MY 18 MONTH OLD DAUGHTER TO DAYCARE AND THEN TO WORK. THE DEFAULT ANSWER FROM THE DEALERSHIP IS "WE DON'T HEAR ANYTHING" WHICH IS TOTAL BS, YOU CAN CLEARLY HEAR IT KNOCKING. I DON'T WANT MY CARS ENGINE TO HAVE A CATASTROPHIC FAILURE DURING RUSH HOUR TRAFFIC WHEN I AM WITH MY DAUGHTER. THAT COULD CAUSE US TO BE IN A VERY SERIOUS ACCIDENT WHICH I DREAD. KIA NEEDS TO OWN UP TO THE PROBLEM AND GET IT FIXED AND STOP WORRYING ABOUT THE MONEY THEY WILL LOSE DUE TO FIXING IT. I AM GLAD NHTSA EXISTS, IT KEEPS BIG POWERFUL COMPANIES LIKE KIA IN CHECK. ANY HELP WILL BE GREATLY APPRECIATED. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

ON THE HIGHWAY AT APPROXIMATELY 60MPG, ENGINE STARTED KNOCKING AS ACCELERATION INCREASED. THEN ACCELERATION WOULD NOT INCREASE AND THE CAR HOVERED AT 60MPH. AFTER A FEW MINUTES AND THE KNOCKING CONTINUING, THE CAR DECREASED TO 40 MPH. THEN THE WARNING CAME ON AND SAID "HYBRID SYSTEM NOT CHARGED PULL OVER AND TURN OFF ENGINE". THEN I PULLED OFF TURNED OFF THE CAR AND ATTEMPTED TO RESTART IT. IT CONTINUED TO PRESENT WITH THE SAME WARNING. NO ENERGY FLOW THROUGH THE ENGINE. I HAD MY CAR TOWED TO MY HOME. I NOTICED RECALLS FOR MY EXACT VEHICLE WITH DIFFERENT VIN #'S AND DESCRIBING THE EXACT SAME ISSUES. A FRIEND OF MINE SENT ME A COPY OF A RECALL NOTICE AFTER I DESCRIBED WHAT OCCURRED AND IT IS ALL THE SAME THINGS THEY DESCRIBE. KIA SAYS MY VIN# IS NOT ON THE RECALL LIST. KIA REFUSES TO FIX THE ISSUE EVEN THOUGH IT IS UNDER 60,000 MILE WARRANTY, CLAIMING THE PROBLEM IS DUE TO MAINTENANCE. I PURCHASED THE CAR IN JANUARY 2017 AND IT IS NOW ONLY APRIL 2017. A WHOLE THREE MONTHS. A CAR I JUST PURCHASED SHOULD NOT HAVE THESE ISSUES.

24,000 MILES. CLICKING/ TICKING NOISE COMING FROM BEHIND THE DASH ON THE DRIVER SIDE/CENTER OF DASH. NOISE STARTS WHEN CAR IS STARTED AND CEASES WHEN THE CAR IS TURNED OFF. NOISE IS CONTINUOUS DURING DRIVING. NOISE DOES NOT CHANGE IN VOLUME OR PACE DURING DRIVING.