2015 KIA OPTIMA Complaints

To make a long story short on 5/16 my engine started to knock. Without any warning no prior warning lights came on no nothing my car started to stall on the highway I had my 3 year old daughter in the back seat and we barely made it to the side of the road. My engine, oil, and battery light started to flash and I lost power. I had my car towed to the dealership on 5/19 because I was made aware of a class action lawsuit for the exact same thing that was happening to my car. I bought the car 6 months ago from hickory hollow kia in Antioch Tn they made me aware that I had an extended warranty on my engine to have it towed in so I did that. I got a call from the dealership the next day telling me they needed approval first from kia to cover my vehicle. It would take them a week to do a diagnostic test which is what I’m waiting for now and will update asap

My car had turned off and everything else in the car turns on but i called the safety recall and they told me i had to 2 recalls on the car and i just got the car didnt know nothing about the recalls until somebody told me they said the air bag control unit and my engine control unit and kia told me my ecu isnt update so they couldnt repair anything and that my motor was locked and they told me i had to pay $6,000

The contact owns a 2015 Kia Optima. The contact stated that while driving approximately 10 MPH, there was a knocking sound coming from the engine. The contact stated that after stopping at a traffic light and then attempting to make a right turn while accelerating, the engine started revving however, the vehicle failed to respond. The contact pulled over to the side of the road and several warning lights flashed before the vehicle stalled and lost motive power. The vehicle was towed. The contact took the vehicle to a certified mechanic who diagnosed that the rod bearings had failed and needed to be replaced. The contact had the vehicle towed to the dealer who confirmed the diagnosis. The contact became aware of an unknown recall however, the VIN was not included. The manufacturer was made aware of the failure. The approximate failure mileage was 112,100.

The motor in my vehicle failed. It put myself, passengers, and others traveling on the highway at risk because the car shut down immediately in the road. The problem was identified by an independent service center. The vehicle was inspected by police and state troopers. There weren’t any warning lights prior to the failure.

I was in a accident in December where I went to brake at a light and hydra planed forward. Into the car I front of me. Which my driving record I can’t understand how the is happened is this a reflection of the recall and Kia’s parts took since just a few weeks ago to come in to the collision center from being back ordered since mid December I have been in a out of pocket rental practically begging to get my 4000$ I paid to enterprise since So because of this lengthy time my inspection was up in march but I can’t get it inspected because the check engine light came in the very first day I brought it home. Went to turn on my ac being a warm day and no cool air I called the collision center they then decide to tell me they are waiting on three parts still the ac compressor a part for the bumper and the turbo sensor. Meanwhile since it is a insurance claim I cannot have them check the recall part. So I made a appointment with Fred beans Kia in langhorne pa for the recall and a oil change they had the car all day to tell me that I need the part and it will be ordered that was April 23. Meanwhile Iam still driving with expired inspection. I then noticed my car started to shake and make loud sound when started and is feeling like Iam going to stall out and it does. It feel safe me being a single woman I don’t want to get stuck I called bot the the collision center and the dealership inquiring about the parts ordered and now my car is running horribly one pointed the finger at the other leaving me worried scared frustrated and upset. Please help me.

DEAN MCKRARY KIA HAD MY CAR FROM NOVEMBER TO DECEMBER 12, 2021 WITH THE AGREEMENT TO REPAIR ALL EXISTING SERVICE RECALLS. THERE YET REMAIN SERVICE RECALL 21V331. THE AGREEMENT WITH THE SERVICE MANAGER THAT ALL RECALLS ISSUED WOULD BE REPAIRED. THEY DID NOT KEEP THEIR WORD.

The contact owns a 2015 Kia Optima. The contact stated while driving approximately 25 MPH, the vehicle failed to accelerate while depressing the accelerator pedal. After stopping at a nearby service station and turning off the vehicle, the contact noticed smoke coming from under the hood. The fire department was called to the scene and noticed a burning odor coming from the engine compartment. The contact indicated that there were no flames present during the incident. The vehicle was later towed to an independent mechanic who diagnosed that the engine was damaged due to an electrical malfunction and needed to be replaced. No further information was available. The local dealer and manufacturer were contacted and notified the contact that the VIN was included in NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic). The failure mileage was 110,000.

Delamination of the Snow White Pearl Paint due to faulty factory primer appearing at multiple spots including front and rear pillars, hood and doors. Confirmed by 2 Auto Body Shops - Triangle Collision and Carolinas Collison. Rust has began appearing in said spots and the paint strips are getting worse overtime.

The contact owns a 2015 Kia Optima. The contact stated while driving approximately 75 MPH, the vehicle overheated and shut down. The contact drove safely off the highway. There were several unknown warning lights illuminated. The vehicle was towed to a local dealer, after being impounded on the side of the highway. The dealer diagnosed the failure with rod bearing failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 111,000.

The vehicle was purchased from Carmax on or about 4/10/21. On or about 3/25/22, the vehicle broke down while being driven. It was towed to the Coral Springs Kia dealership for assessment. A representative from the dealership advised that the engine needs to be replaced due to "rod bearing failure". The representative further advised that the manufacturer is refusing to cover any of the costs associated with the repair, which the dealership estimates to be $6,289.50 (see uploaded repair estimate). I believe the manufacturer should be liable for the costs of repair, which fall within Product Improvement Campaign PI1802.