2014 KIA OPTIMA Complaints
View complaints related to 2014 KIA OPTIMA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 580 complaints submitted for the 2014 KIA OPTIMA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 KIA OPTIMA- CHICOPEE, MA
CAR COMPLETELY SHUT DOWN DOING 40 MILES PER HOUR--- -WAS TOLD ENGINE SEIZED --ENGINE BEING REPLACED NO POWER STEERING NO BRAKES BARELY AVOIDED AN ACCIDENT ON A HIGHWAY HEAVY TRAFFIC DUE TO CONSTRUCTION
Source: NHTSA WEB SITE -
2014 KIA OPTIMA- WINSTON-SALEM, NC
WHILE DRIVING ON THE HIGHWAY AT 70MPH THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE ENGINE TURNED OFF, LOSS OF POWER STEERING, LOSS OF POWER BRAKING, AND IMMEDIATE DECELERATION OF THE VEHICLE. THIS INCIDENT POSED A HAZARDOUS CONDITION FOR BOTH THIS VEHICLE AND OTHER VEHICLES ON THE ROAD. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD AND WAS RESTARTED. THERE WAS NO ACCIDENT OR INJURIES RELATED TO THIS INCIDENT. THE KEY WAS IN THE ON POSITION, NO CHECK ENGINE LIGHT WAS TRIGGERED. BASED ON OTHER COMPLAINTS, IT APPEARS THAT THIS IS A MANUFACTURER ENGINE ISSUE FOR WHICH THE MANUFACTURER IS NOT ISSUING A RECALL OR HONORING THE MANUFACTURER WARRANTY. THE VEHICLE HAS ~22,000 MILES AND ALL MANUFACTURER SUGGESTED MAINTENANCE HAS BEEN PERFORMED ON TIME PER THE MANUFACTURER'S SPECIFICATIONS.
Source: NHTSA WEB SITE -
2014 KIA OPTIMA- CHATTANOOGA, TN
DRIVING AT SPEEDS BETWEEN 60 - 85 MPH ON THE HIGHWAY, CAR BEGINS TO DRIFT TO THE LEFT CAUSING DRIVER TO TRY TO CORRECT. THIS CREATES DRIVER TO OVER STEER AND MAKING CAR TAKE A HARD SWERVE TO THE RIGHT. CONSTANTLY TRYING TO STEER AND CORRECT THE CAR AT HIGH SPEEDS. AT THESE LISTED SPEEDS CAR WILL NOT CONTINUE ON A STRAIGHT LINE. WHEN HITTING THE BRAKES THE CAR SEEMS TO WANT TO GO EITHER LEFT OR RIGHT WHEN BRAKING AT LISTED SPEEDS ABOVE. CAR IS VERY DANGEROUS DRIVING AT LISTED SPEEDS, IT IS A CONSTANT BATTLE TO TRY AND KEEP IT IN THE DESIGNATED LANES. WHEN TRYING TO CORRECT THE PROBLEM BY ADJUSTING LEFT OR RIGHT IT THE CARS BEGINS TO WANT TO LOSE CONTROL.
Source: NHTSA WEB SITE -
2014 KIA OPTIMA- OKLAHOMA CITY, OK
MAY 9TH 2016, DRIVING TO WORK ON I-44 HEADING TO WORK, MY VEHICLE WITHOUT WARNING SHUTS OFF AND DIES, I START TO SEE WHITE SMOKE COME FROM THE ENGINE COMPARTMENT, I SAFELY PULL THE CAR OVER TO SHOULDER BECAUSE IT WAS STILL ROLLING. EXIT THE VEHICLE AND OPEN THE HOOD, AND THE ENGINE CATCHES FIRE ON THE DRIVER SIDE OF THE ENGINE. I HAVE SPOKEN TO MANY CERTIFIED MECHANICS ALL WITH THE SAME ANSWER THAT IT WAS AN ELECTRICAL FIRE. I HAVE SINCE COMPLETED THE TOTAL LOSS PROCESS WITH MY INSURANCE. I HAVE CONTACTED KIA CONSUMER AFFAIRS WHO WERE ABSOLUTELY ZERO HELP. THE VEHICLE WAS STILL UNDER WARRANTY AS IT ONLY HAD JUST OVER 36000 MILES.
Source: NHTSA WEB SITE -
2014 KIA OPTIMA- ALISO VIEJO, CA
TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING 40 MPH, THE ENGINE OIL WARNING LIGHT ILLUMINATED AND BLACK SMOKE EMITTED FROM THE EXHAUST. THE VEHICLE WAS TAKEN TO A DEALER ON MULTIPLE OCCASIONS WHERE IT WAS DIAGNOSED THAT THE ENGINE OIL NEEDED TO BE REPLENISHED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,550.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2014 KIA OPTIMA- LA PUENTE, CA
ONE MORNING I TURNED THE CAR ON AND SAW BUNCH OF WHITE LIGHT BLUE SMOKE COMING OUT OF THE TAIL PIPE AFTER RUNNING THE ENGINE FOR FEW MINUTES SMOKE WENT AWAY DROVE IT AROUND NOTHING DROVE GOOD SO MONDAY I CALLED WEST COVINA KIA TOLD ABOUT THE SMOKE AND SAID IT WAS A BAD BATCH OF GAS SO THEY SAID PUT EJECTOR CLEANER IN THE TANK AND THAT SHOULD HELP IT OUT SO I DID RAN GOOD FOR A WHILE AND THE SMOKE STARTED UP AGAIN BUT NOW THE ENGINE MADE A RATTLING SOUND SO CALLED KIA OF WEST COVINA AND SAID BRING IT IN SO LEFT IT THERE THEY DID A DIAGNOSTIC TEST AND SAID I HAD SLUDGE IN MY ENGINE AND THAT THE ENGINE WAS STARVING FOR OIL SO THE BAD NEWS IS NO RECEIPT NO WARRANTY IT WOULDN'T BE COVERED SO THIS HAS TO COME OUT OF MY POCKET AND I NEED A NEW ENGINE WHICH IT'S GOING TO COST ME $6500 I DID MY OIL CHANGES BUT CAN'T SHOW PROOF OF IT SO I'M STUCK WITH THE BILL I DON'T THINK IT'S RIGHT THEY KNOW THEY HAVE DEFECTIVE ENGINES .I'M NOT THE ONLY ONE WITH THIS ISSUE, MANY PEOPLE ARE HAVING THE SAME PROBLEM AND I ONLY HAVE 19.000 MILES ON IT HAVE IT FOR 2 YEARS THERE SHOULDN'T BE PROBLEMS ON THIS NEW CARS BUT THIS GUY'S FOUND A LOOP HOLE AND NOW THEY ARE SCREWING WITH CONSUMERS THEY SHOULD MAN UP ABOUT THEIR FAULTY ENGINES THEY SHOULD RECALL THE ENGINES
Source: NHTSA WEB SITE -
2014 KIA OPTIMA- HOFFMAN ESTATES, IL
I WAS DRIVING AT APPROXIMATELY 15-20 MPH IN A BACK-STREET WHEN I DROVE OVER A STEADY BUMP, WHICH CAUSED THE PASSENGER SIDE AIRBAG TO DEPLOY. THE BUMP IN NATURE I WOULD SAY WAS NOT A ROUGH BUMP. I IMMEDIATELY TOOK THE CAR BACK TO DEALER AT SHAUMBURG KIA ADDRESS: 1100 E GOLF RD, SCHAUMBURG, IL 60173 PHONE:(847) 908-0502
Source: NHTSA WEB SITE -
2014 KIA OPTIMA- HANCOCK, NY
I WAS T BONED BY A LADY IN A DODGE MINI VAN WHO RAN A STOP SIGN APPROX 30 MPH THERE WAS DAMAGE FROM THE FRONT OF MY CAR TO THE REAR WITH THE PASSANGER DOOR BEING RIPPED OFF DURING THE IMPACT. THE SIDE AIRBAGS NEVER DEPLOYED. THIS IS VERY CONCERNING TO ME AND NEEDS TO BE ADDRESSED
Source: NHTSA WEB SITE -
2014 KIA OPTIMA- ORANGE PARK, FL
LESS THAN 30,000 AND MY ENGINE IS SHOT! I TOOK MY CAR FOR SERVICE IN JANUARY 2016, TOLD THEM I WAS SEEING BLACK SMOKE AND I WAS TOLD IT WAS NOTHING. I ACTUALLY WAS TOLD TO PUT FUEL INJECTOR CLEANER IN WITH EVERY FILL-UP. I CONTINUED TO HAVE THE PROBLEM AND TOOK IT BACK IN FEBRUARY 15, 2016. NOW THEY SAY I HAVE SLUDGE IN MY ENGINE AND WARRANTY WON'T COVER, BECAUSE WE USED THE WRONG OIL DOING OUR OWN OIL CHANGES. I PROVIDED COPIES OF THE PAGES FROM THE OWNER'S MANUAL SHOWING THAT WE USED THE CORRECT OIL, BUT NO LUCK. AFTER A WEEK I WAS TOLD THE ENGINE WOULD BE REPLACED VIA A "GOODWILL GESTURE", BUT A RENTAL WILL NOT BE COVERED. I WAS ALSO TOLD MY CAR WOULD BE OUT WITHIN 7 DAYS....FFWD 35 DAYS...STILL NO CAR AND WHEN I GET SOMEONE ON THE PHONE FROM THE SERVICE DEPT, I'M GIVEN THE RUN-AROUND AND PROMISED THAT I WILL BE CALLED BACK WITHIN A FEW HOURS WITH AN UPDATE. WELL, IT'S BEEN 96 HOURS THIS TIME AND I'M STILL WAITING. NOT ONLY DO YOU NOT HAVE CALLS RETURNED, EMAILS ARE NOT RESPONDED TO EITHER. THIS HAS BEEN THE WORST EXPERIENCE WITH A SERVICE DEPARTMENT EVER. THANKFULLY I ONLY KEPT THE RENTAL THAT THEY MADE ME PAY FOR 15 DAYS. (I STILL BELIEVE I DESERVE REIMBURSEMENT FOR IT.)
Source: NHTSA WEB SITE -
2014 KIA OPTIMA- STATESVILLE, NC
TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE THE VEHICLE WAS IN MOTION, BLACK SMOKE APPEARED FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY WERE UNABLE TO PROVIDE A PERMANENT REMEDY FOR THE REPAIR DUE TO EXCESSIVE SLUDGE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE