2015 KIA OPTIMA Complaints

THIS CAR HAVE PROBLEM ENGINE AND KNOCK SENSOR P1326. FUEL PROPUSION.SYSTEM. I LOST DAYS OF WORK ..AND MONEY TOO.I LOST MY JOB Consumer stated vehicle is still in the dealership.

The contact owns a 2015 Kia Optima. The contact stated that while driving at various speeds with the steering wheel in the straight position, the steering wheel experienced resistance when attempting to turn from the 12 o'clock position in either direction. The contact indicated that the resistance would suddenly cease causing the driver to over steer and potentially lose control of the vehicle. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not contacted. The failure mileage was 34,000.

The engine on my 2015 Kia Optima failed as I was entering a freeway at night time. There was no indication that anything was wrong with the car on the dashboard and it had been running fine for about 15 minutes prior to completely shutting off without warning. When my car was taken into the dealership in Carson, CA, it was inspected and I was advised by the technician that this issue was a recalled one. He stated that he had seen this issue in many cars but could not begin to fix it until it was reviewed by their corporate office. Days later, the corporate office advised that they would not cover fixing this recalled issue and had passed the problem on to the extended warranty company. Then, the inspector from the extended warranty marked the engine's inspection as inconclusive. Kia and their extended warranty partner say that we must pay them $1100 to take the engine apart and take pictures of it. Before the engine failure, there were no indicator lights from the car advising there was maintenance required. The oil has been changed on time and frequently throughout ownership and the records were in the glove box for the various inspectors to view. The brakes have been changed regularly and the battery had to be replaced one time within the first year of purchasing this vehicle. Besides that, there had been nothing to indicate something of this magnitude would happen to this vehicle.

I was driving my 2015 optima on 1-5-22 on a 4 lane road going up a hill the car stalled dash lit up like a Christmas tree. Car would not start I was stuck in heavy traffic. I had to have it towed to my house. This vehicle had a recall repair done in 2017 for this same issue. The dealership replaced the engine. I have not taken it to the dealership. Mileage at failure 173,000.Milage at first failure 57,000.

Wife dropped car off to have oil change done at local mechanic shop we have done business with for years on 1/3/21 during her lunch. Wife picked car up after completion of oil change and drove back to her work approximately 1 mile away. Child seat was in the Optima so when I got off work I went and changed cars with her so I could pick up grandchild. When started it had a ticking sound and about 3/4 of a mile later it started shaking and making a loud rattling sound. I drove another 1/4 mile to home and parked it. No check engine light came on. My immediate thought was that the oil plug might have been left out. I checked the oil and it was full. I called mechanic and asked if it had any issues or sound and start up and he responded that it did not. He told me to bring back over and he would look at. He checked oil and it was full. He drained and replaced filter and oil again to see if that might possibly remedy. It did not fix or help issue. We talked and decided to leave it there for him to look into. At 5:31PM he called me back and stated there were several recalls on Kia. We decided for him to not tear into engine in case this was covered. Bought car 3 months ago from a local dealer and engine only has roughly 116K miles. Calling Kia customer service to see if this is covered due to so many engine issues from 2011-2016 models.

The vehicle’s (2015 Kia Optima Hybrid) engine died suddenly in the middle of a busy intersection (I had the green light). It alerted suddenly that the hybrid battery could not charge the engine (first time this type alert has ever come up); the engine made a loud, metallic scraping sound and then died. The car stopped instantly after the sound and my safety, as the only person in the vehicle, was put in danger of getting hit by other vehicles driving through the intersection. I was honked at and had a near miss from the vehicle immediately behind me. The car was towed to a Kia dealer, has been inspected and is in the process of total engine replacement. The vehicle has just under 69,000 miles and has been out of commission at the dealer since November 27, 2021.

The contact owns a 2015 Kia Optima. The contact stated that while driving at an unknown speed, the vehicle stalled without warning. The vehicle was unable to restart. The vehicle was towed to an independent mechanic where it was diagnosed that the engine had locked up and needed to be replaced. The vehicle was towed to the dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 72,000.

The contact owns a 2015 Kia Optima. The contact stated while driving at an unknown speed, the vehicle's speed decreased as the RPM's increased with the engine and battery warning lights illuminated. The vehicle lost all power and was pushed to the side of the road as it failed to restart. The vehicle was towed to the contact's residence. The vehicle was then towed to an independent mechanic who diagnosed the failure as a starter which was replaced. The vehicle failed to start, and the failure was then diagnosed as a seized engine. The engine needed to be replaced. The vehicle was towed to a dealer who confirmed the engine failure. The contact stated that the dealer informed him that the manufacturer did not approve the repairs for NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic) as the previous recalls were not completed. The contact stated that he found out about the recall from an Auto Zone employee. The manufacturer was not notified of the failure. The approximate failure mileage was 96,000.

Granddaughter driving car, when car starting running erratic. Made it home and I check it and car was knocking and would not run over 30 mph. Engine light was flashing, changed oil myself and found medal particular in oil and filter. Motor is no longer safe to drive. Only has 122,000 miles. Engine was running fine up till this point.

I am writing because my vehicle was a waiting list for months since September 2020 in Mobile, AL at Dean McCrary Kia. I called daily to check the status of my vehicle. I took extended lunch breaks to check on my status of the waiting list. The customer service representatives told me my name remained in the same place for weeks on the waiting list, each time I inquired, due to them having only one technician. The staff was extremely rude. Kia of Mobile would not allow me to leave/park my car on their lot of the Mobile, Alabama location. They stated that I should keep my car at home and when they were ready to repair my vehicle, they would call me. Months went by. No call. In the year 2021, I had my car towed to Kia of Daphne in Daphne, AL. Trevor was the service manager. He was very pleasant and helpful in explaining everything. My car sat on their lot for about a month and a half until it was repaired. I had to pay nearly $6,000 for repair out of pocket. I postponed paying other bills because I thought that I would have my reimbursement check by now. This experience has truly left a mark and nasty taste in my mouth regarding Kia. I need assistance with getting my reimbursement back. I would like to point out that it was not my fault that my car sat on a waiting list for months. It would be still sitting if I have not taken to right precautions. Kia changed their policy several times to avoid refunding customers. Customer service representation keeps telling me of a deadline. This entire situation is causing me to suffer headaches and high blood pressure. I paid a large amount of money. I need my money back to pay other bills. I have been a loyal customer of Kia for a while. This situation is making me feel dishonored as a customer. I have no drama in my life only but this with Kia. Last year, I spoke with the Regional Manager, Billie, thinking that things would move faster. I had been leaving messages for him since November 2020. At first when I reached out to