2015 KIA OPTIMA Complaints

The contact owns a 2015 Kia Optima Hybrid. The contact stated while driving 30-45 MPH, she heard abnormal knocking sounds coming from the engine. There were no warning lights illuminated. The contact stated she was able to continue to drive to her residence. The vehicle was taken to the dealer who diagnosed that the engine needed to be replaced. The dealer also informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine) because the VIN was not included in the recall. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The approximate failure mileage was 98,000.

The contact owns a 2015 Kia Optima. The contact stated that while his wife was driving at an undisclosed speed, the vehicle came to a complete stop at a stop sign and loss motive power. The contact towed the vehicle to his residence. The contact who works as an independent mechanic, self-diagnosed the failure as the engine seized and was not moving with the crankshaft. There was no metal found in the oil or oil filter. The dealer was made aware of the failure and informed the contact there were no recalls associated with the VIN. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 122,000.

My 2015 kia optima with snow white pearl paint is peeling and delaminating without any prior damage. An independent shop reviewed the paint and agreed that it was a factory paint failure. They started to appear a few years after I bought it but I passed it off as regular stone chipping.

There has never been any problems with the vehicle. No clicking no lights . I took it before time for an oil change and tune up. The car just stopped at the red light . I had it towed to Kia. It’s been there now a week shy of 2 months. I have to call for updates no one would call me back. I called kia recall department. A lady told me car has 2 recalls on it but they will NOT FIX IT due the time me no having warranty!

I was driving my car and was hearing a clicking/thumping sound, until I turned left into a street where the motor just started shaking and making a louder noise. I started to press on the brakes because the sound and feeling of the car was very unusual. I came to a complete stop and put my car in park and waited where finally the engine just cut off even though the lights stayed on. I turned my key back to turn of the car and tried to turn it back on but my motor would just shake and my car would not turn on. i stepped outside and noticed there was oil spilling from under my car. I got it towed to a mechanic where they informed me my rod bearing came lose and punctured a hole in my engine. I called the KIA assistance center and said this was due to the recall SC212, but when i called a KIA dealership they said they could not cover the damage. Turns out this issue was part of a product improvement campaign which KIA would update the ECU in my vehicle.

The contact owns a 2015 Kia Optima. The contact had initially taken his vehicle to a local dealer to be serviced under NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic). Upon return of the vehicle, the contact stated that the vehicle failed to start up after multiple attempts. The contact then took the vehicle to an independent mechanic where the alternator was replaced. The independent mechanic also informed him that the battery would charge to full capacity and referred him back to the dealer. The vehicle was towed to the dealer, but the dealer could not find a failure after an inspection. After a few weeks, the contact stated that the failure returned as the ABS warning light illuminated on the instrument panel. The contact also stated that while his son was driving at 50 MPH, the vehicle stalled while on the highway. The contact was able to restart the vehicle and had the battery checked by another independent mechanic. The contact’s son was informed that the battery was not linked to the failure. The contact’s wife had called the manufacturer and filed a complaint. The vehicle has been repaired. The failure mileage was approximately 60,000. The VIN was not available. Consumer would like to withdraw the complaint since it has been repaired.

I was driving on the highway going about 55 miles per hour when suddenly the dashboard lights illuminated and car seemed to power down quickly. I barely had time to pull over to the shoulder of the road when the car completely shut down. I could not get the car to start backup and I had to call a towing company to the scene to tow the car to the Kia dealership. My safety and the other occupants safety were put in grave danger, especially driving on a highway where the speed limit is minimum 55 miles per hour. The car dealership confirmed the problem with me, but there is a significant wait time of 2 weeks or more before they can begin performing necessary repairs to the vehicle. Their excuse was an abnormally high number of other Kia Optimas ahead of my vehicle, waiting on parts from Korea, and the warehouse being backup due to the parts shortage. There were no warning lamps or noises prior to the car completely shutting down while driving 55 miles per hour on the highway. It was sudden and caught me off guard and I tried not to panic during the entire dangerous and scary situation. I have been without a replacement vehicle for over two weeks because you cannot get the rental/loaner coverage until the car has been formally diagnosed by a technician. I am paying out-of-pocket until I get the rental car coverage that Kia told me I would qualify for once the car is officially diagnosed and a timeframe is given for estimated date of full repair and pick up of the vehicle.

While traveling on a city street at approximately 40 miles per hour, the engine seized and stalled. After coasting to the shoulder without power, the engine would not restart. Vehicle was towed to local dealership and I was informed it has complete engine failure. Dealership stating Kia corporate refusing to repair vehicle despite multiple complaints of engine failure in this model.

The contact owns a 2015 Kia Optima. The contact stated while driving at 15-20 MPH, the vehicle inadvertently stalled and she saw smoke coming out from underneath of the hood of the vehicle. There were no warning lights illuminated. The contact stated she was able to exit the vehicle. The vehicle was towed to the contact's residence, then it was towed to the dealer who diagnosed that the engine had ceased. The dealer informed the contact that she would be responsible for the cost of the repair. The vehicle was towed to a second dealer (Kia of Riverdale 1 Windbeam Rd, Riverdale, NJ 07457). The manufacturer was notified of the failure and did not provide any assistance due to the fact that the previous owner of the vehicle had not completed the software update of the vehicle. The contact stated the failure was related to NHTSA Campaign Number: 21V331000 (SERVICE BRAKES, HYDRAULIC). The vehicle was not repaired. The approximate failure mileage was 76,000.

The contact owns a 2015 Kia Optima. The contact stated while driving approximately at 40 mph when the vehicle lost motor functionality. The contact was able to pull over and smelled a burning odor coming from the engine compartment. The vehicle was towed to the contact's residence. The contact stated no warning lights were illuminated. The contact stated that they spoke to a local dealer and was advised to not bring the vehicle in for a diagnosis. The manufacturer was informed of failure and told the contact they were unable to assist. The failure mileage was approximately 96,127.