2017 KIA OPTIMA Complaints

Failure of Flexible Steering Coupler, part of the Motor Driven Power Steering. This flexible coupler deteriorated noticeably over about 6 months time. Currently steering is very erratic with crunching sounds when turning wheel. This is a serious safety concern. I had the steering and suspension inspected at an official PA state inspection station (annual requirement) and was assured that the mechanical under car parts are all good. HAs never needed any repairs in this area, not even a wheel alignment. I am the original owner and the vehicle has been well maintained. Vehicle currently has 141,000 miles, mostly highway driving. KIA advises that there is no recall and no warranty repair available. I believe this is a design defect and safety issue.

I was driving on the highway, the check engine light started flashing and the car lost power. This created a very dangerous situation because I could not go the speed limit and could not get off the highway since I was in the middle lane. We went and had the check engine light checked and were told the code was P1326.

Unknown Oil consumption Spark plugs need replacement about every 500-1000 miles. Also needs oil every 500-1000

I was driving on the highway and randomly my car started to shake very badly and i couldn’t go faster than about 30 mph. My engine light didn’t turn on until i turned the car off and back on after finally making it home after almost getting hit by cars trying to make it back home. I sent it to get looked at and they said that it’s misfiring pretty severely and that kia had a recall on an engine/motor awhile back for my car and to take it to a dealership. I contacted KIA customer care but the only recall I see when I look up my VIN # is for the trunk recall.

There appears to be an issue with Kia USA regarding an oil switch fault that the company may be aware of but has not addressed through a service bulletin. We own a 2017 Kia Optima with a 2.4L engine and 84,000 miles that has recently started experiencing an intermittent oil pressure light. Thinking the issue was covered under warranty, I took the vehicle in for repair, only to receive a quote of $6,000. The faulty switch had pushed oil through the wiring harness, contaminating the powertrain control module and fuel injectors. I have found information indicating that Kia issued a service bulletin in April 2022 for the same switch used in the 2.4L issue affecting 2015-2018 Kia models with 3.3L engines. However, when I provided this information to the dealer, they insisted the switch in my Optima was different and not covered by the bulletin. I have repeatedly requested the part number for the faulty switch referenced in the bulletin, but have not received a response from the dealer or Kia corporate. The information I found on-line is that the switch in both motors are the same switch. I understand that if this issue is not addressed early, the repair cost can reach upwards of $7,500. If Kia had proactively notified 2.4L owners about the switch issue in 2022, my problem may have been caught and resolved before the extensive damage occurred. Furthermore, if the faulty switch was used across multiple Kia models during the same time frame, the company should have included those vehicles in the service bulletin. I am not concerned with getting my own Optima repaired, but I find it unacceptable for Kia to take advantage of customers in this manner. An $18 part failure should not result in such significant damage, and Kia's lack of transparency and action is disappointing. I hope that by sharing this experience, Kia will be compelled to address this issue and prevent further financial hardship for their customers.

1.) What component or system failed or malfunctioned? Engine failure due to excessive oil consumption and/or a malfunctioning Knock Sensor Detection System (KSDS). •The engine failed at only 50,000 miles due to internal issues. •The KSDS system triggered a flashing check engine light, but Kia refuses to cover the repair despite known past issues. •Kia engineers and the dealership confirmed the engine failure but are denying warranty coverage. ? The vehicle is currently at the dealership and available for inspection. 2.) How was your safety or the safety of others put at risk? •A flashing check engine light appeared, indicating possible catastrophic engine failure while driving. •Loss of engine function on the road could have led to an accident. •The KSDS system was designed to prevent this type of failure, but it failed to stop the damage in time. •If the engine had completely failed at highway speeds, it could have created a dangerous situation. 3.) Has the problem been reproduced or confirmed by a dealer or independent service center? ? Yes, the issue was confirmed by the Kia dealership. •The dealership confirmed that the engine has failed and needs to be replaced. •A tech line case was opened with Kia engineers, who confirmed the failure. •Kia refuses to cover the repair, claiming it is a "top-end failure" instead of a "rod bearing failure." 4?.) Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? ? Yes, it was inspected by the Kia dealership and Kia engineers. •A tech line case was created, and Kia engineers reviewed the issue. •Kia admitted that the engine failed but refused to cover the repair under warranty. 5.) Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? ? Yes, a flashing check engine light appeared due to the Knock Sensor Detection System (KSDS). •The same warning code had previously appeared while

I have been dealing with an engine issue for almost two years now, dealership is telling me I need to wait till a barring goes out for the engine to be replaced at no charge. Car does not go over 60 mph, oil is burning like crazy

My Engine is burning a quart or more of oil a week. Since my last oil change I have put in 15 quarts of oil. I called KIA service department and they said there is nothing they can do unless my check engine light is on.

The contact owns a 2017 Kia Optima. The contact stated while the vehicle was parked, the vehicle stalled. The oil change warning light was illuminated. The contact stated that an oil change was needed almost every two weeks. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the alternator needed to be replaced. The vehicle was repaired; however, the oil change warning light was illuminated. The vehicle was taken to a dealer where the vehicle was diagnosed; however, the result of the diagnostic test was unknown. The vehicle was repaired; however, the oil change warning light remained illuminated. The contact research and was made aware of NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.

The contact owns a 2017 Kia Optima Hybrid. The contact stated that while driving on the highway at 70 MPH, there was an abnormal amount of smoke coming from underneath the vehicle. The contact stated that DTC: P1326 was displayed on the instrument panel, with the message, “For Your Safety – Please Pull Over” displayed. The contact pulled over and opened the hood and there was a green liquid sizzling on the heat on top of the engine. The vehicle was towed to a local dealer where it was inspected; however, the vehicle was not diagnosed. The contact was informed that the upper radiator hose had melted, and that the battery was an OEM part. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 115,000.