2015 KIA OPTIMA Complaints

ON JUNE 26 2019 I CONTACTED MONROEVILLE KIA DUE TO MY CAR SMOKING WHEN ACCELERATING, I ADVISED THEM IT FELT AS IF WE'RE TRYING TO STALL. THEY SCHEDULED ME AN APPT JULY 9,2019. I DROPPED MY CAR OFF AND A FEW HOURS LATER THEY CALLED AND SAID EVERYTHING WAS AND THE DID SOME SORT OF ENGINE SOFTWARE UPGRADE BUT FOUND NO ISSUES. I DROVE OFF THE LOT AND STARTED EXPERIENCING THE SAME ISSUE ONLY NOW I COULD FEEL THE ENGINE SHAKING. I CONTACTED THE DEALERSHIP I PURCHASED IT FROM WHICH WAS CENTURY 3 KIA. THE SCHEDULED ME FOR JULY 23, I DROPPED THE CAR OFF AND SEVERAL HOURS LATER THEY CALLED AND SAID I NEED A NEW ENGINE. THEY DENIED THE CLAIM SAYING IT WAD DUE TO MAINTENANCE HOWEVER I PRODUCED OIL CHANGE RECEIPTS. THE SOFTWARE UPGRADE THAT THEY DID IS SOFTWARE TO DETECT THE ENGINE FAILURE. THEY ARE AWARE IT'S A KNOWN ISSUE BUT ARE NOT RECALLING THEIR VEHICLES AND ARE REFUSING TO TAKE RESPONSIBLY FOR A DEFECTIVE PRODUCT THAT COULD CATCH FIRE

MY ENGINE STARTING BURNING OIL AND SMOKING. I LITERALLY HAD TO GET THE OIL CHANGED EVERY 2-3 DAYS. WHEN I TOOK THE CAR TO KIA, THEY INFORMED ME THAT SOME ENGINES HAD BEEN RECALLED BUT MINE WAS COVERED UNDER THE RECALL. THEY WANTED TO CHARGE ME FOR A NEW ENGINE WHICH I EVENTUALLY HAD TO REPLACE ON MY OWN BECAUSE THEY WOULD NOT TAKE RESPONSIBILITY. I LATER LEARNED SEVERAL COLLEAGUES HAD THE SAME ISSUE WITH THEIR ENGINES AND GOT IT REPLACED.

I HAVE A 2015 KIA OPTIMA WITH 55K MILES ON IT. WITHOUT WARNING DRIVING TO WORK I SLOWED DOWN TO ENTER THE GATE AND HEARD MY BRAKES GRIND METAL ON METAL. I THOUGHT I WOULD HEAR A SQUEAL WHEN MY BRAKE PADS STARTED WEARING OUT WAY BEFORE I HEARD METAL ON METAL. I IMMEDIATELY TOOK MY CAR TO A MECHANIC AND HE TOLD ME THAT MY SQUEAL BARS ON EACH BRAKE WERE BENT BACK TO WHERE THEY DID NOT COME IN CONTACT WITH THE BRAKE PAD. HE STATED THAT SOMETIMES A STICK OR SOMETHING COULD GET UP IN THE WHEEL AND POSSIBLY BEND ONE A LITTLE BIT BUT SEEMS UNLIKELY THAT IT WOULD HAPPEN ON BOTH FRONT BRAKES. IT SEEMS OBVIOUS THAT MY CAR CAME FROM THE FACTORY THAT WAY BUT I HAVE NO PROOF. EVEN IF I WAS HARD ON MY BRAKES AND THE PADS WERE WORN I SHOULD HAVE HEARD THE SQUEAL AS A WARNING TO REPLACE THE PADS BEFORE I HAD TO REPLACE BOTH OF THE ORIGINAL FRONT PADS AND ROTORS ON THE SAME DAY.

TAKATA RECALL IN 03/2019 I WENT TO MERGE ON INTERSTATE IN TRAFFIC AND I COULD NOT GET ENOUGH SPEED TO KEEP UP WITH TRAFFIC, THE CAR WAS MAKE A LOUD NOISE AND WOULD NOT GO OVER 30MPH. WE TOOK STRAIGHT TO DEALERSHIP WHO TOLD ME MY TURBO HAD FAILED AND THERE WAS "SLUDGE IN THE OIL" THEY ASSURED ME THIS WOULD BE COVERED BY KIA WARRANTY, MY CAR ONLY HAD 70,000 MILES AND I SSUMED THIS WOULD BE THE CASE WITH THE 100,000 MILE WARRANTY KIA OFFERS. THE DEALERSHIP SUBMITTED MY CLAIM SEVERAL TIMES AND IT WAS DENIED, SO WE PAID THE 3000$ TO HAVE IT REPAIRED. THEY ASSURED US EVERYTHING WAS GOOD TO GO. 1 MONTH LATER WE TOOK A 5 HOUR TRIP AND THE MOTOR BLEW UP ON US AS SOON AS WE GOT THERE, WE CALLED TO HAVE THE CAR TOWED AND KIA WOULD NOT TOW IT, SO WE ARRANGED FOR IT TO BE TOWED BACK HOME AND TO THE DEALERSHIP. THEY TOLD US THEY HAVE SO MANY KIA WITH THE SAME PROBLEM THEY COULD NOT EVEN LOOK AT MY CAR FOR ATLEAST 7DAYS. I STILL HAVENT HEARD FROM THEM ABOUT A CLAIM.

THE FOLLOWING HAPPENS ANYTIME WHILE DRIVING THE ELECTRONIC CONTROL UNIT AND SOFTWARE, SENSORS, ACTUATORS, WARNING LIGHTS, FAULT CODES, AND PERFORMANCE RELATED CONCERNS OF THE ELECTRONIC STABILITY CONTROL SYSTEM. MY PASSENGER WINDOW WON'T GO UP ONCE YOU PUT IT DOWN WITHOUT A FIGHT. I BEEN TO THE DEALER 4 TIMES AND IT'S NOT FIXED.

THIS CAR HAS GIVEN ME PROBLEMS FIRST THE ENGINE WENT UP JUST LOCKED UP. THE BRAKES PULSATE WON'T STOP AND I HAVE CHANGED THE ROTORS AND BRAKES 3 TIMES. THE DEALER SAID NOTHING IS WRONG. SUSPENSIONS CAR ROCKS AND BOUNCES . NOW THE RADIO IS OUT. AND MY WINDOW WON'T GO UP IF PUT DOWN. THE WAS IN MOTION FOR ALL.

MY VEHICLE HAS A RECALL ON IT. WITH TAKATA AIRBAGS ON MY VEHICLE 2015 KIA OPTIMA LX SEDAN 4 DOOR. AND THE DEALER SHIP DOESN'T WANT TO FIX THE PROBLEM WITH MY CAR.

TL* THE CONTACT OWNS A 2015 KIA OPTIMA. WHILE THE VEHICLE WAS IN REVERSE, A KNOCKING NOISE WAS HEARD FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO KIA ATLANTA SOUTH (770-968-3400, LOCATED AT 7310 JONESBORO RD, MORROW, GA 30260), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.

WHILE DRIVING BACK FROM LAKE HAVASU TO SEAL BEACH(OVER 308 MILES AWAY); 100 MILES IN TOWARDS DESTINATION, MY CAR SUDDENLY WAS STALLED; LOOSING COMPLETE POWER OF EVEN PRESSING THE SIGNAL LIGHT OR EMERGENCY LIGHT. I STILL HAD 206 MILES LEFT TO DESTINATION. STUCK IN THE MIDDLE OF NOWHERE, NO AIR, NO POWER TO LOWER THE WINDOWS AND HEAT QUICKLY RISING TO 100 DEGREES AND TRYING TO GET BACK PHONE RECEPTION TO CALL IN FOR TOWING SERVICE. I WAS THEN ABLE TO GET THROUGH TO AAA. I WAS INFORMED THAT I WAS OVER 60 MILES FROM NEEDLES AND 78 MILES AWAY FROM BARSTOW AND AAA COULD NOT FIND A TOW TRUCK THAT COULD BE THERE LESS THAN 2 HOURS FROM THE TIME I CALLED, (TOTAL WAIT WAS 2 1/2 HRS) AFTER GOING THROUGH 2 TOW TRUCKS AND GETTING TO KIA MOTORS IN CERRITOS; I WAS TOLD THE FOLLOWING DAY THAT THE MOTOR NEEDED TO BE REPLACED. I ASKED WHETHER THEY HAD A RECALL ON THIS ISSUE AND SERVICE TECH DID NOT WANT TO ADMIT THEY HAD ONE. I STATED TO HIM THAT I WAS INFORMED BY A MECHANIC AND CONFIRMING THROUGH YOUR WEB SITE THAT THEY DID HAVE A RECALL SINCE JANUARY OF THIS YEAR. SERVICE REP THEN CONFESSED THEY DID. KIA IS WAITING 2-4 WEEKS FOR MOTOR TO ARRIVE. I CURRENTLY HAVE BEEN PROVIDED A RENTAL, WHICH KIA NOW HAS TAKEN RESPONSIBILITY IN PAYING FOR IT. I WILL INFORM EVERYONE ON HOW THIS CLAIM GOES, ONCE THE REPAIRS ARE COMPLETED

DRIVING TO WORK AND ACCELERATED TO 60 AND THEN SUDDENLY ALL THE DASHBOARD LIGHTS STARTED BLINKING AND THEN IT WOULD NOT ACCELERATE, EVEN IF I PRESSED ON THE GAS. PULLED OVER AND TURNED OFF THE CAR. I TRIED TURNING IT BACK ON AFTER A MINUTE AND WAS UNABLE TOO. HAD TO GET THE CAR TOWED TO THE DEALERSHIP WHICH REPORTED THAT THE ENGINE BLEW DO THE BEARINGS, WHICH SEEMS TO BE A RECALL ISSUE