2015 KIA OPTIMA Complaints

I OWN A 2015 KIA OPTIMA LX. THIS PAST WEEKEND, I WAS DRIVING HOME WHEN MY CAR JUST SHUT DOWN. I THEN HAD TO COAST TO THE SIDE OF THE ROAD DUE TO THE CAR HAD NO POWER. I TURNED THE KEY OFF, AND TRIED TO RESTART THE CAR AGAIN. BUT IT JUST CLICK ONCE AND THAT WAS IT. IT NEVER WOULD START AGAIN, I HAD THE CAR TOWED HOME AND PUT IN MY DRIVEWAY UNTIL THE NEXT DAY. I CALLED JEFFERY KIA THE NEXT DAY AND HAD THE CAR TOWED TO THEM. AFTER TWO DAYS, THE SERVICE MANAGER CALLED AND TOLD ME THAT THE ENGINE HAD SEIZE UP AND NEEDS TO BE REPLACED. THE CAR IS ONLY TWO YEARS OLD WITH JUST UNDER 60,000 MILES AND HAS A FULL WARRANTY. BUT THE DEALER STATED THAT SINCE I DID NOT HAVE THEM DO MY OIL CHANGES THAT THEY REQUIRED ME TO BRING THEM RECEIPTS FROM OTHER PLACES TO PROVE THE OIL WAS BEING CHANGED. I TOLD THE DEALER THAT I DO MY OWN OIL CHANGES, DUE TO I DON'T TRUST OIL CHANGE ESTABLISHMENTS. THE DEALER THEN REQUESTED THAT I BRING THEM RECEIPTS FROM WHERE I BOUGHT THE OIL AND FILTER TO PROVE THAT THE OIL WAS BEING CHANGED. I TOLD THE DEALER WHO KEEPS RECEIPTS LIKE THAT!!! WHY WOULD I KEEP RECEIPTS FOR OIL THAT I BOUGHT AT A AUTO PARTS STORE. I DIDN'T THINK I WOULD HAVE TO KEEP SUCH RECEIPTS. BUT AFTER DOING MY RESEARCH CONCERNING THIS ISSUE WITH THIS MAKE AND MODEL OF KIA, I FOUND OUT THAT THIS IS A KNOWN PROBLEM. BACK IN 2014, KIA AND HYUNDAI BOTH RECALLED 1.2 MILLION VEHICLES FOR THIS SAME ISSUE. AND IT APPEARS, THAT IT IS STILL NO CORRECTED. THEY SHOULD BE THE ONES TO COVER THE COST OF THE REPAIR FOR THIS ISSUE, SINCE THEY KNEW ABOUT IT FROM THE START AND FAILED TO DO ANYTHING ABOUT UNTIL IT AFFECTED TONS OF INNOCENT BUYERS.

TL* THE CONTACT OWNS A 2015 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE VEHICLE WAS TOWED TO PATRICK KIA (4810 NINE MILE RD, RICHMOND, VA) WHERE IT WAS DIAGNOSED THAT THE OIL IN THE ENGINE WAS NOT BEING CORRECTLY DISTRIBUTED AND RECOMMENDED AN ENGINE REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE VIN WAS NOT PROVIDED. *TT

I HAVE A 2015 KIA OPTIMA THAT COMPLETELY DIED ON ME ON 4/1/18. WE WERE WAITING TO TURN INTO A BUSINESS PARKING LOT AND THE ENGINE JUST SHUT OFF IN THE TURNING LANE. WE TRIED JUMPING IT AND IT DID NOTHING. IT WAS TOWED TO THE DEALERSHIP THE NEXT DAY AND BEFORE THEY EVEN LOOKED AT IT, THEY WERE SAYING THE ENGINE PROBABLY SEIZED AND SAID WE NEED TO GET OUR OIL CHANGE RECORDS TOGETHER BECAUSE WE NEEDED A NEW ENGINE. THEY PROCEEDED TO TRY AND BLAME IT ON US AS WE DID NOT GO TO THE DEALERSHIP TO HAVE THE OIL CHANGED. WHO WOULD THINK TO SAVE OIL CHANGE RECORDS?! WE'VE OWNED MANY DIFFERENT CARS AND NEVER HAD TO DO THIS OR EVER HAD OUR ENGINE SEIZE. KIA WILL MOST LIKELY REFUSE TO REPLACE THE ENGINE, EVEN THOUGH IT IS STILL UNDER WARRANTY. TO REPLACE THE ENGINE, WE WERE TOLD IT WOULD COST $7,000 AND POSSIBLY TAKE UP TO A MONTH TO COMPLETE. I STILL OWE MONEY ON THIS CAR AND CAN'T DO ANYTHING WITH IT. SINCE WE'RE A ONE CAR FAMILY, WE WERE FORCED TO GO OUT AND BUY ANOTHER CAR LAST NIGHT. I'M DISGUSTED WITH HOW WE WERE TREATED AND WILL NEVER BUY ANOTHER KIA AGAIN. THEY SHOULD BE PAYING OFF MY LOAN BECAUSE THEY WERE WELL AWARE OF THE ENGINE ISSUES IN THE 2011-2014 OPTIMAS, AND STILL SOLD US A CAR THAT WAS POSSIBLY DEFECTIVE.

OIL LIGHT WARNING DISPLAYED. TOOK IT TO NEAREST KIA DEALERSHIP NEXT DAY. WAS TOLD THERE WAS METAL SHAVINGS IN THE OIL. ENGINE NEEDED REPLACING. SAME DIAGNOSIS AS THE NHTSA CAMPAIGN ID: 17V224000 RECALL!

ENGINE FAILED ON MY 2015 KIA OPTIMA WHILE EXITING THE FREEWAY. THE CAR WAS MAKING A KNOCKING NOISE, STARTED SMOKING, STARTED TO LOSE POWER, AND STALLED. I HAD THE CAR TOWED INTO A KIA DEALERSHIP. KIA ISSUED RECALLS FOR THIS PROBLEM ON SEVERAL MODELS THROUGH THE 2014 MODELS. THEY FAILED TO ISSUE A RECALL FOR 2015 MODELS. THEY INITIALLY REFUSED TO HONOR THE WARRANTY AND WANTED CLOSE TO $6,000 TO REPLACE THE ENGINE. FINANCIALLY, THIS WAS NOT POSSIBLE FOR ME AND I HAD TO HAVE THE CAR VOLUNTARILY REPOSSESSED. I FILED A FORMAL, WRITTEN COMPLAINT AND EXPLAINED THE SITUATION, INCLUDING THE FACT THAT I HAD TO HAVE THE CAR REPOSSESSED. AT THAT POINT, THEY RESPONDED WITH A SETTLEMENT AGREEMENT STATING THEY WOULD HONOR THE WARRANTY, IF I RELEASED THEM FROM FURTHER RESPONSIBILTY. THIS OFFER WAS NOT FEASIBLE, AS I NO LONGER HAD THE VEHICLE. AT THIS POINT, THEY TOLD ME THERE WAS NOTHING ELSE THEY COULD DO FOR ME. I ASKED FOR A WRITTEN RESPONSE TO MY COMPLAINT AND WAS TOLD THEY CANNOT DO THAT.

TL* THE CONTACT OWNS A 2015 KIA OPTIMA HYBRID. WHILE DRIVING APPROXIMATELY 15 MPH AND ATTEMPTING TO MAKE A U-TURN, THE STEERING WHEEL SEIZED. THE ELECTRONIC STABILITY CONTROL WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE BACK HOME. THE CONTACT ALSO STATED THAT THE VEHICLE HESITATED WHEN SWITCHING BETWEEN FUEL AND ELECTRIC EVER SINCE IT WAS PURCHASED IN 2017. THE VEHICLE WAS TOWED TO THE DEALER (RICK CASE KIA IN SUNRISE FLORIDA). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 12647572. THE APPROXIMATE FAILURE MILEAGE WAS 1,096.

METAL FOUND IN ENGINE. VEHICLE COMPLETELY SHUT OFF AND WOULD NOT RESTART. HAS TO BE REPLACED.

WHEN DRIVING ON FREEWAY "65 MPH AND ABOVE" THE STEERING WHEEL STICKS IN THE 12:00 POSITION CAUSING THE CAR TO SWERVE FROM THE PRESSURE APPLIED TO CORRECT DRIFT . IT STEERS FINE IF YOU CONSTANTLY MOVE THE STEERING WHEEL BACK AND FORTH. IT HAPPENS WHEN YOUR DRIVING STRAIGHT AND MAKING MINOR STEERING WHEEL ADJUSTMENTS. WHEN IT BREAKS LOOSE IT CAUSES YOU TO SWERVE WHICH COULD END UP CAUSING A CRASH.

I HAVE NOTICED THAT AS I AM DRIVING ON THE THE INTERSTATE THAT MY STEERING IS STICKING, THIS TOO ME IS VERY UNCOMFORTABLE AND THIS SHOULD BE NOTED AS A SAFETY CONCERN, THIS PROBLEM SHOULD BE LOOKED INTO BEFORE T TURNS DEADLY.

TL* THE CONTACT OWNS A 2015 KIA OPTIMA. WHILE DRIVING 65 MPH, THE STEERING WHEEL LOCKED UP AND THE VEHICLE COULD NOT BE STEERED. THE DEALER (BECK & MASTEN KIA, 25503 TOMBALL PKWY, TOMBALL, TX 77377) WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 57,000.