2013 KIA RIO Complaints

View complaints related to 2013 KIA RIO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 150 complaints submitted for the 2013 KIA RIO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 KIA RIO
    - SAN BERNARDO, CA

    ON2 OCCASIONS I REQUESTED MY SERVICE DEPARTMENT LOOK AT THE RADIO WHEN THE CAR WAS TAKEN IN FOR THE SECOND CHECK. BOTH TIMES THE SERVICE DEPARTMENT STATED HE HAD FORGOTTEN BUT SURE IT WAS NOTHING TO WORRY ABOUT NEWER CARS ARE SENSITIVE A PUMP IN THE ROAD CAN MAKE THE RADIO JUMP SECOND TIME THE TIRE PRESSURE AS WELL AS THE RADIO JUMPING I WAS TOLD THE SAME NOTHING TO WORRY ABOUT THEY WILL BE SURE TO CHECK IT ON THE NEXT VISIT. APRIL 2015 I HIT A POT HOLE THE CLUTCH HIT THE FLOOR. I IMMEDIATELY PULL INTO A GAS STATION TO ADD FLUID TO THE CHAMBER. THE CHAMBER WAS FULL. I PUMPED THE CLUTCH IT CAME TO THE TOP LIKE IT IS SUPPOSE TO I DROVE HOME CAUTIOUSLY. THE NEXT DAY WENT TO LEAVE CLUTCH ON THE FLOOR. I HAD THE CAR TOWED IN. I THEN CALLED MY INSURANCE COMPANY&MADE A CLAIM. THEN I CALLED THE SERVICE DEPARTMENT. I WAS TOLD IT WOULD BE DAYS BEFORE MY CAR WOULD BE LOOKED AT. THE WEEKEND CAME& WENT BY TUESDAY THEY HAD GOOD NEWS & BAD! ONE WAS COVERED THE OTHER NOT! HOW MUCH? $1,200 . THEY EXPLAIN I NEEDED A CLUTCH & A SLAVE CYLINDER. I AGUED I HAVE DRIVEN STICK ALL MY LIFE AND AT 14000 NO WAY. THEY ARGUED WITH ME FOR A FEW MINUTES. I THEN TOLD THEM I'D SEND IN MY OWN SPECIALIST BECAUSE THERE WAS NO WAY. LOOK AT IT AGAIN CALL ME WHEN YOU HAVE THE REAL ISSUE. ONE DAY LATER THEY CALL COME GET YOUR CAR! WHAT YESTERDAY IT NEEDS $1,200 IN DAMAGES NOW IT IS A MIRACLE IT NEEDS NOTHING? THEY REPLIED COME PICK UP YOUR CAR. I NEED TO CALL MY INSURANCE. THEY REPLIED YOU REPORTED IT TO YOUR INSURANCE? I HIT A POTHOLE. MY INSURANCE WENT OUT & FOUND NO ISSUE DUE TO THE PIT HOLE BUT LATER I FOUND OUT THEY DID SEE OR FOUND OUT IT HAD MECHANICAL ISSUE. I A HAD PICKED UP MY CAR. 3 WEEKS LATER DRIVING 75 MILES PER HOUR IN MODERATE RAIN FAST LANE. THE SMELL OF WIRES BURNING, CLUTCH ON FLOOR, NO GEARS, STEERING LIKE NO POER STEERING HARD,TIGHT 7 LIIGHT'S.IN SORT THEY LEINED MY CAR.

    Source: NHTSA WEB SITE
  • 2013 KIA RIO
    - MEDWAY, MA

    AT APPROXIMATELY 40K MILES THE VEHICLE DEVELOPED AN ANNOYING PING & POWER LOSS, (DEAD SPOT), WHEN ACCELERATING UP A HILL OR INTO A CORNER. DEALER 1ST TOLD ME THAT AFTER AN EXTENSIVE TEST DRIVE NO TROUBLE WAS FOUND, HOWEVER THE MILEAGE WAS EXACTLY THE SAME AS WHEN I BROUGHT CAR INTO SHOP, OBVIOUSLY TEST DRIVE WAS NOT PERFORMED, HAD THE MECHANIC COME FOR A RIDE WITH ME, NOISE WAS APPARENT IMMEDIATELY ALTHOUGH MECHANIC DID HIS BEST NOT TO ACKNOWLEDGE IT UNTIL I TOOK A TURN ONTO A STEEP INCLINE WHERE NOISE BECAME QUITE PREVALENT & MECHANIC DID ACKNOWLEDGE IT & STATED THAT IT WAS THE GDI PUMP WHICH WE THEN SCHEDULED TO HAVE REPLACED. SHORTLY BEFORE MY SCHEDULED REPLACEMENT THE DEALERSHIP CHANGED THEIR MIND & NOW SAID THAT THE PROBLEM WAS RELATED TO A CARBON BUILD UP & SUGGESTED THAT I USE TOP TIER GAS & A FUEL ADDITIVE @ 7,500 MILE INTERVALS, (TECHRON WAS RECOMMENDED), HOWEVER I'VE ALWAYS USED TOP TIER GAS, MOSTLY PURCHASED @ SHELL. DEALERSHIP THEN DECIDED THAT A FUEL SYSTEM FLUSH WAS THE WAY TO GO, WHICH THEY PERFORMED @ NO CHARGE IN AUGUST LAST YEAR. FLUS DIDN'T HELP & I CALLED DEALERSHIP AFTER TRAVELING LESS THAN 2 MILES AFTER THE FLUSH, THEY TOLD ME THAT IT WOULD TAKE A WHILE FOR THE NOISE TO GO AWAY & THE POWER LOSS TO WORK ITSELF OUT & RECOMMENDED TO CONTINUE USING THE TOP TIER GAS, AS I ALWAYS HAD & TO ADD THE TECHRON @ PRESCRIBED INTERVALS WHICH I DID. NOISE HAS NEVER GONE AWAY & POWER LOSS, (DEAD SPOT) IS STILL PREVALENT, MORE SO WHEN WARM. I CONTACTED THE DEALER AGAIN IN MAY OF THIS YEAR AS IT IS GETTING WORSE, ALSO OPENED A CASE WITH KIA CONSUMER CARE DEPT, WHICH I SHOULD'VE DONE RIGHT AT THE ONSET LAST YEAR. I'VE BEEN TOLD THE DEALERSHIP THAT IT IS A KNOWN PROBLEM & THAT NOTHING IS GOING TO FIX IT BUT THEY STILL WANT TO DO ANOTHER FUEL SYSTEM FLUSH WHICH THEY WANT ME TO PAY FOR. CCD HAS ONLY GIVING ME LIP SERVICE & TO DATE NOTHING HAS BEEN RESOLVED.

    Source: NHTSA WEB SITE
  • 2013 KIA RIO
    - QUEBRADILLAS, PR

    TL* THE CONTACT OWNS A 2013 KIA RIO. AFTER REAR ENDING ANOTHER VEHICLE, THE SEAT BELT FAILED TO RETRACT AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED CONTUSIONS THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 58,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 KIA RIO
    - DORAL, FL

    TL* THE CONTACT OWNS A 2013 KIA RIO EQUIPPED WITH KUMHO SOLUS KH25 TIRES, SIZE: P185/65R15 (NA). WHILE DRIVING APPROXIMATELY 30 MPH, THE TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER; HOWEVER, THE FAILURE WAS UNDETERMINED. THE CONTACT WAS INFORMED THAT ALL FOUR TIRES NEEDED AIR. THE TIRES WERE INFLATED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO SEVERAL DEALERS WHERE IT WAS DIAGNOSED THAT ALL FOUR TIRES WERE WORN UNEVENLY AND NEEDED TO BE REPLACED. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 25,000. THE DOT NUMBER WAS UNAVAILABLE.

    Source: NHTSA WEB SITE
  • 2013 KIA RIO
    - PITTSBORO, NC

    1) REPLACED OX SENSOR@ 35000 MILES 2) REPLACED RIGHT FRONT WHEEL BEARING @ 45000 MILES 3) REAR WINDOW IS TOO SMALL TO SEE SAFELY. BLIND SPOT IS LARGE. 4) HEADLIGHT AUTO-SENSOR SETTING DOES NOT INITIATE LIGHTS IN DAYLIGHT RAIN CONDITIONS. 5) SEAT DESIGN DOES NOT PROVIDE LUMBAR SUPPORT AND HEADREST IS PERMANETLY ANGLED TO CAUSE NECK PAIN DURING A LONG DRIVE.

    Source: NHTSA WEB SITE
  • 2013 KIA RIO
    - LAREDO, TX

    CAR HAS 62,000 MILES, REAR BRAKE WENT OUT FIRST, UPON INSPECTION, ON THE RIGHT SIDE WENT OUT, ON THE SIDE OF THE PADDING THERE WAS METAL TO METAL, MIDDLE PART HAD MINIMAL HAIR LINE MINIMAL OF PADDING LEFT HOWEVER THE LEFT ONE STILL HAD HALFWAY PADDING, PRETTY GOOD, ROTOR WOULD NOT TURN, BRAKES HAD STAYED IN PLACE FOR A LONG TIME, WHEEL CYLINDER APPEARS TO BE DEFECTIVE, CANNOT PLACE A NEW BRAKE PAD, DUE TO THE PISTON CONSTANTLY COMING OUT, 2 MECHANICS WERE UNABLE TO FIX THIS ISSUE AND ONE OF THEM DID SUCCESSFUL GET THE BRAKE PADS IN PLACE AND PLACED THE CALIPER BACK, HOWEVER, THE ROTOR WOULD NOT TURN, MEANING MY BRAKES WOULD STAY IN PLACE ALL THE TIME THUS, HAVING TO FORCE THE CAR TO MOVE. MECHANIC SAYS THAT I HAD BEEN DRIVING WITH THE BRAKES SET AT THE SAME TIME, AND WHAT WAS ODD FOR HIM WAS THAT ONLY ONE SIDE GAVE OUT SOONER THAN THE OTHER, WHEN IT FACT IT SHOULD BE THE FRONT ONES TO GIVE OUT FIRST AND THEN THE REAR ONES BUT NO, ONLY 1 SIDE FROM THE REAR GAVE OUT, THE FRONT ONES HAD REALLY GOOD PADDING LEFT. BUT THIS POSES A BIG ISSUE FOR ME, SAFETY ISSUE, FOR ME AND MY FAMILY WHEN WE ARE IN THE CAR, IT COULD LIGHT UP IN FLAMES, BURST MY TIRE, SPARK UP, PLEASE HELP. I HAD TO PUT THE USED BRAKE PADS FROM THE LEFT SIDE ONTO THE RIGHT SIDE TO AT LEAST HAVE SOME PADDING, NEW ONES CANNOT BE PLACED BECAUSE AS SOON AS I PLACE THE CLAMP TO PUSH THE PISTON IN, AND I REMOVE IT, IT COMES RIGHT OUT, IT SEEMS LIKE THERES SOME PRESSURE THERE. I DONT KNOW IF THIS IS TO BE COVERED IN THE WARRANTY BUT IM SURE THIS IS NOT ONLY HAPPENING TO ME, PLEASE HELP!!!!

    Source: NHTSA WEB SITE
  • 2013 KIA RIO
    - ATLANTA, GA

    TL* THE CONTACT OWNS A 2013 KIA RIO. WHILE DRIVING 25 MPH AND APPLYING THE BRAKES, THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 KIA RIO
    - MARION, AL

    TL* THE CONTACT OWNS A 2013 KIA RIO. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE VEHICLE WOULD JERK VIOLENTLY, ACCELERATE, AND STALL. ALL THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,252.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 KIA RIO
    - SAINT LOUIS, MO

    I HAVE A COUPLE ISSUES WITH MY 2013 KIA RIO. THE FIRST ISSUE IS ACCELERATION. AROUND THE 30,000 MI MARK, I TOOK MY CAR TO HAVE THE RECOMMENDED SERVICE WHICH INCLUDED AN INDUCTION SVC. SINCE THEN MY CAR HAS NOT HAD THE SAME GOOD ACCELERATION ABILITY IT HAD WHEN I PURCHASED THE CAR. I'VE TAKEN THE CAR TO TWO DEALERSHIPS AND HAVE BEEN TOLD THAT THIS IS JUST NORMAL WEAR ON THE CAR. THE SECOND IS SOMETHING WITH THE STARTER, BATTERY, ALTERNATOR, ETC. I USE THE WORD "SOMETHING" BECAUSE NO ONE HAS BEEN ABLE TO PINPOINT WHAT IS THE PROBLEM. I BOUGHT A NEW BATTERY ON MAY 18, 2015. POST THAT BATTERY PURCHASE, THE CAR DID NOT START ON JUNE 27, 2015 (I HAD TO GET A JUMP). THIS NO CRANK WAS POST A BATTERY, STARTER AND ALTERNATOR CHECK BY THE DEALERSHIP ON MAY 23, 2015. BY THE WAY, THE TESTS ALL CAME BACK FINDING NO FAULT. I HAD TWO MORE NO CRANK SITUATIONS ON JULY 19 AND AUGUST 2, 2015. I'VE TAKEN IT BACK TO THE DEALERSHIP AFTER JULY 19 AND HAVE BEEN TOLD BY KIA THAT THIS WILL HAPPEN WHEN IT'S HOT. I DON'T BELIEVE THEM BECAUSE I BOUGHT THE CAR IN THE HELL OF ST. LOUIS, MO SUMMER AT 55 MILES IN 2012 AND DID NOT HAVE THIS RECURRENT PROBLEM UNTIL RECENTLY.

    Source: NHTSA WEB SITE
  • 2013 KIA RIO
    - SAN DIEGO, CA

    TL* THE CONTACT OWNS A 2013 KIA RIO. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS FAILED REPEATEDLY. THE CONTACT MENTIONED THAT THE HEADLIGHTS WOULD FLICKER ON AND OFF MULTIPLE TIMES AS THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE