2011 KIA RIO Complaints

TL* THE CONTACT OWNS A 2011 KIA RIO. WHILE THE VEHICLE WAS IDLING AT ANY STOP, THE ENGINE THREATENED TO SHUT DOWN WITHOUT WARNING. THE CONTACT CALLED A LOCAL DEALER AND WAS INFORMED TO HAVE THE VEHICLE TOWED TO A SHOP, BUT THE CONTACT DID NOT WANT TO PAY FOR THE TOWING. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER ADVISED THE CONTACT TO TOW THE VEHICLE TO THE ORIGINAL DEALER. THE VEHICLE WAS NOT TOWED. THE FAILURE WAS NOT DIAGNOSED OR REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.

EVERYTHING SEEMED OKAY WHILE DRIVING THEN SUDDENLY CAR BEGAN TO SHAKE, SPUTTER, AND DID NOT WANT TO ACCELERATE. LOSES POWER SOMETIMES WHEN STOPPED. CHECK ENGINE LIGHT FLASHED THEN STAYED ON. CAR UNSAFE AND UNABLE TO BE DRIVEN. AFTER 4 WEEKS, 2 TUNE UPS INCLUDING NEW PLUGS, COIL PACKS CHECKED ALTHOUGH TWO WERE RECENTLY REPLACED, FUEL INJETORS CHECKED, FUEL SYSTEM FLUSHED, AND THROTTLE BODY CLEANED. WHEN CHECKED DIAGNOSTIC CODE KEEPS READING RANDOM MISFIRE. CAR HAS BEEN AT THE SHOP (NOT DEALERSHIP) FOR 2 DAYS WHEN THEY FINALLY FIGURED OUT THE PROBLEM AND ITS RELATING TO THE TECHNICAL SERVICE BULLETIN AFFECTING THE ELECTRICAL SYSTEM. THIS SHOP HAS DONE ALL THE WORK AND FEELS THAT SINCE KIA IS AWARE OF THE TSB THEY SHOULD FIX THE PROBLEM. HOWEVER THE KIA DEALERSHIP THAT I PURCHASED THE CAR FROM STATES THEY NEED TO LOOK AT IT AND IF ITS ELECTRICAL ITS $100 AN HOUR. VERY FRUSTATING BECAUSE OF ALL THE MONEY I HAVE PUT IN THIS CAR SINCE I DROVE IT OFF THE LOT 1 YEAR AGO. CALLED KIA'S 800 CUSTOMER SERVICE NUMBER AND THEY ALSO STATE THAT I NEED TO HAVE IT CHECKED OUT BY KIA DESPITE KNOWING THE ISSUE. CAR WILL BE TOWED BACK TO MY HOME FOR NOW.

MY SON WAS INVOLVED IN AN ACCIDENT WHERE HE REAR ENDED THE CAR IN FRONT OF HIM AT APPROXIMATELY 35 TO 40 MPH. THE AIRBAG IN THE STEERING WHEEL DID NOT DEPLOY!! LUCKILY, HE WAS WEARING HIS SEAT BELT AND SUFFERED BRUISING ON HIS HIP AND SHOULDER. I WOULD LIKE TO KNOW WHY THE AIRBAGS DID NOT DEPLOY. I HAVE VIEWED OTHER REPORTS ONLINE THAT REPORTED THE SAME THING WHERE THE BAGS DID NOT DEPLOY....UPDATED 01/07/15 *BF

TL* THE CONTACT OWNS A 2011 KIA RIO. WHILE DRIVING 15 MPH, THE VEHICLE SPUTTERED, VIBRATED, AND THE ENGINE REVVED. THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED SIX TIMES. THE DEALER STATED THAT THE FACTORY IGNITION COILS FAILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 30,000.

I'M REALLY NOT SURE WHAT'S WRONG WITH IT BIT THIS IS WAY HAPPENED. I WAS DRIVING TO WORKFROM LUNCH WASN'T HAVING ANY PROBLEMS THEN ALL OF A SUDDEN THE ENGINE LIGHT STAYED FLASHING. IN THE 4 MINS THAT FOLLOWED MY CAR STARTED LOOSING POWER SO I PULLED OVER TO A GAS STATION ONCE I STOPPED THE CAR I HEARD A KNOCKING SOUNDS AND THEN THE CAR SHUT OFF. THERE WAS OIL, IT WASN'T BLACK, IT DID NOT HAVE WHITE SPOTS AND THERE WAS NO SMOKE V OF ANY COLOR COMING FROM THE HOOD OR TAILPIPE. WHAT WAS WEIRD WAS THAT THE ANTIFREEZE RESERVOIR WAS COMPLETELY BONE DRY. I HAD A OIL CHANGE AND FLUIDS CHECK AND TOPPED OFF THE TWO MONTHS BEFORE AND HAD CHECKED THE FLUIDS MYSELF THE MONTH BEFORE AFTER MY SPARK PLUGS WERE CHANGE. NEEDLESS TO SAY FINDING NO ANTIFREEZE IN THE RESERVOIR WAS A LITTLE BIT CONFUSING. HAD 3 MECHANICS LOOK AT IT AND THEY ALL SAID IF THE ASS NO OIL THEY WOULD HAVE SAID THE ROD WAS THROWN OR PISTON BROKEN BUT I NEED TO PAY SOMEONE TO TAKE THE TOP OFF THE ENGINE TO EVEN GET TO WHERE PEOPLE GUESSING THE PROBLEM IS. WORSE THING IS THE CAR IS ONLY 3 YEARS OLD AND MAINTENANCE IS DONE ON IT SO WHY I'M I HAVING ENGINE PROBLEMS? *TR

IGNITION SWITCH LOCKED UP AND WOULDN'T LET THE KEY OUT. HAD SIX MECHANICS TRY TO GET THE KEY UNSTUCK AND A KIA PERSONAL(OVER THE PHONE), WITH NO SUCCESS. HAD TO TOW MY CAR 20 MILES PAID $165 TO TOW IT, THEN KIA SERVICE CENTER CHARGED ME ANOTHER $430 TO FIX THE PROBLEM. GOT THE CAR BACK WITH AN EXTRA SET OF KEYS. ONE SET TO OPEN THE DOORS AND ONE SET TO START THE CAR. GUESS WHAT ELSE...NOW THE CAR IGNITION DINGS LIKE THE KEYS ARE STILL IN IT EVEN WHEN NO KEYS ARE IN IGNITION AND BECAUSE OF THAT I CAN'T LOCK MY CAR! UNLESS HOWEVER I ACT LIKE THAT FONZFROM HAPPY DAYS AND GIVE THE STEERING WHEEL A LITTLE TAP THEN MAGICALLY THE DINGING STOPS AND I'M ABLE TO LOCK MY CAR. I TOLD A KIA DEALER FROM THE SAME OFFICE WHERE MY CAR WAS SERVICED WHY MY CAR HAD TWO SETS OF KEYS AND HE CHUCKLED AND ASK WHO DID THAT? WHEN I SAID HIS DEALERSHIP SERVICE CENTER HE JUST GAVE ME A SAD FACE AND EXCUSED HIMSELF. THE CAR IS ONLY 3 YEARS OLD AND THIS IS NOT MY ONLY COMPLAINT. *TR

I WAS IN COLLISION ON 3/28. I HIT ANOTHER CAR FROM THE BACK. THE AIRBAGS DID NOT DEPLOY. I HIT MY HEAD ON THE STEERING WHEEL. I HAD MY SEAT BELT ON. I WAS SENT TO THE HOSPITAL VIA AMBULANCE. THE CAR WAS A TOTAL LOSS. UPDATED 07/16/14 *BF UPDATED 3/17/2015 *JS

TL* THE CONTACT OWNS A 2011 KIA RIO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL JERKED FROM LEFT TO RIGHT WHEN THE BRAKES WERE DEPRESSED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE BRAKE DISKS NEEDED TO BE TURNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 50,400.

TL* THE CONTACT OWNS A 2011 KIA RIO. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE PASSENGER SEAT AIR BAG SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 32,000.

THE BREAK PEDAL & GAS PEDAL ARE SO CLOSE TO EACH OTHER & ABOUT THE SAME HEIGHT LEVEL THAT WHEN YOU APPLY THE BREAKS TO STOP OR SLOW DOWN INSTEAD OF SLOWING DOWN YOU SPEED UP, THIS HAS HAPPEN SEVERAL TIMES, BEEN LUCKY TO AVOID A CRASH,, BUT I HAVE SEEN OTHERS NOT SO LUCKY, THE GAS & BREAK PEDAL NEEDS AT LEASE 4 INCHES OF CLEARANCE SO NOT TO HAPPEN. *JS