2001 KIA RIO Complaints

DT: THE CONTACT STATED THE REAR SEAT BELTS NO LONGER RETRACTED. WHEN SHE TRIED TO USE THE SEAT BELTS THEY BECAME STUCK, AND WOULD NOT MOVE NOR RETRACT ENOUGH TO LOCK INTO THE BUCKLE. THE DEALER REPLACED THE SEAT BELT RETRACTORS. THE SEAT BELTS WERE NOT COVERED UNDER THE WARRANTY OF THE VEHICLE. *AK

WE OWN A 2001 KIA RECALL WHICH HAS A SAFETY RECALL ON IT THAT REQUIRES ALL 4 WHEELS TO BE REPLACED . OUR VEHICLE IS MAKING THE NOISES DESCRIBED IN THE RECALL . WE CONTACTED ANN ARBOR AUTOMOTIVE MATT THE SERVICE PERSON HAS TOLD US KIA IS WITHHOLDING THE PARTS TO FIX THESE VEHICLES . THE PARTS ARE CURRENTLY ON BACK ORDER THROUGH KIA . WE HAVE BEEN WAITING 8 WEEKS SO FAR AND WE HAVE BEEN TOLD IOT COULD TAKE ANOTHER MONTH TO GET THE PARTS IN . I AM CONCERNED FOR MY HUSBANDS SAFETY ,HE DRIVES THIS VEHICLE DAILY. I WOULD LIKE TO STAND ON RECORD NOW BY SAYING IF ANYTHING HAPPENS TO THE VEHICLE AND CAUSE HARM OR INJURY TO MY FAMILY WE WILL TAKE EXTENSIVE LEGAL ACTION AGAINST KIA. THANK YOU LILLIAN FIERRO. *NM

DT: THE CONCUSMER WAS INVOLVED IN AN ACCIDENT AND A TIRE BLEW OUT. AFTER THE VEHICLE STOPPED SPINNING, THE CONSUMER GOT OUT OF THE VEHICLE AND IT BURST INTO FLAMES, THE FIRE DEPARTMENT CAME AND THEY SAID FIRE STARTED FROM HEAT OF POWER EQUIPMENT AND THE IGNITION BURNED. THIS HAPPENED ON AUGUST 6, 2005. *AK THE CONSUMER STATED SHE WAS NOT INFORMED ABOUT THE RECALL REGARDING THE WHEELS. THE CONSUMERS DAUGHTER COMPLAINED THAT THE STEERING WHEEL VIBRATED FROM THE TIME THE VEHICLE WAS PURCAHSED. THE SAME TIRE THAT THE BLEW OUT WAS THE SAME ONE THAT HAD BEEN REPLACED NUMEROUS TIMES. *JB

DT: THE CONSUMER STATED THAT THE 2001 KIA RIO HAD THE AIR BAG LIGHT ON THE DASHBOARD. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, BUT IT WAS NOT CHECKED FOR THE AIR BAG LIGHT. THE CONSUMER SAID THAT THE DEALER DID A VISUAL CHECK. THE TIRES WERE PREMATURELY WORN OUT. THE CONSUMER SPECIFICALLY SAID IT WAS BECAUSE OF THE WHEEL RECALL 50V159000 THAT THE TIRES WERE REPLACED. FRONT AND REAR BRAKES HAVE HAD TO BE REPLACED ALSO AT 20,000 MILES. *AK UPDAED *JB

DT: THE CALLER SAID THE DEALER MADE NEW HOLES IN THE FRAME TO PUT THE BOLTS IN. THE DEALER CUT THE FRAME TO PUT SMALLER BOLTS AND NUTS IN. ANOTHER DEALER SAID DOING THAT RUINED THE INTEGRITY OF THE FRAME. ALSO, THERE WAS AN EXHAUST LEAK INTO THE VEHICLE. THE TRANSMISSION BRACKET WAS BENT AND IT WOULD NOT HOLD THE TRANSMISSION IN PLACE. WHEN THE DEALER FIXED IT THE BOLTS FELL OUT. THE CALLER HAD TO TAKE VEHICLE BACK TO DEALER. THE CHECK ENGINE LIGHT WAS ON CONSTANTLY. VEHICLE WILL NOT PASS INSPECTION WITH THE LIGHT ON. DEALER SAID IT WILL PASS INSPECTION WITH THE LIGHT ON. MANUFACTURER SAID THEY COULD NOT DO ANYTHING TO HELP THE CALLER BECAUSE THE WARRANTY EXPIRED. THE CALLER SAID FUSES BLEW OUT. HE REPLACED THE FUSES OVER 200 TIMES. THE DASHBOARD LIGHTS,HEADLIGHTS AND OTHER EXTERIOR LIGHTS WENT OUT. *AK

2001 KIA RIO RECEIVED A RECALL FOR THE STEEL WHEELS. THE VEHICLE HAS NOT BEEN REPAIRED DUE TO LACK OF PARTS.*MR *JB

KIA INITIATED A RECALL ON THE 2001 KIA RIO FOR REPLACEMENT OF THE FOUR STANDARD STEEL WHEELS WITH FOUR ALLOY WHEELS. THE RECALL WAS MADE BECAUSE OF THE POTENTIAL THAT THE STANDARD STEEL WHEELS COULD CRACK LEAD TO WHEEL FAILURE. THE LETTER INDICATED ALL 4 WHEELS WOULD BE REPLACED. I TOOK THE CAR TO ARLINGTON KIA IN PALATINE TO HAVE THE RECALL SERVICED. I PRESENTED THE LETTER TO THE SERVICE DEPARTMENT. RATHER THAN REPLACING THE WHEELS, THE DEALER ONLY INSPECTED THEM, INDICATING THERE WAS NO PROBLEM. WHILE I AM GLAD TO KNOW THIS, I AM NOT QUITE CERTAIN THIS IS THE RIGHT RESPONSE TO THE ISSUE. I AM NOT SATISFIED BY KIA'S SOLUTION. WHILE THERE WAS NO DAMAGE UPON THEIR INSPECTION, IT DOES NOT GUARD AGAINST DEVELOPMENT. UNSATISFIED WITH THE DEALER'S RESPONSE, I CONTACTED CUSTOMER CARE TO INQUIRE WHETHER OR NOT THE DEALERSHIP HAD DONE ENOUGH I TALKED TO [XXX], A CUSTOMER CARE MANAGER, WHO EXPLAINED TO ME, WHILE THE LETTER DID SAY KIA WOULD "REPLACE ALL FOUR ORIGINAL EQUIPMENT WHEELS AT NO COST," WHAT THAT REALLY MEANT WAS THAT I WOULD GET A TEN MINUTE INSPECTION, AND IF NOTHING WAS WRONG, I'D BE LEFT WITH THE POTENTIALLY DEFECTIVE PART. I FIND IT DISCOURAGING THAT KIA HAS NOT FOLLOWED THROUGH ON WHAT WAS INDICATED IN THE LETTER. IM NOT SURE WHAT THE NHTSA CAN DO IN THIS MATTER, SINCE IT SEEMS TO BE A POLICY ON KIAS PART, BUT RATHER THAN ASSURING I WAS A HAPPY CUSTOMER, [XXX]TOLD ME TO MAKE A COMPLAINT. THE CAR IS OWNED BY [XXX] PH# [XXX] MY NAME IS [XXX], MY WIFE [XXX] DRIVES THE CAR, THE DWYERS ARE HER PARENTS. THEY PURCHASED THE CAR FOR HER WHILE SHE WAS IN COLLEGE AND IT REMAINS IN THEIR NAME. I CAN BE REACHED AT [XXX] THANK YOU FOR YOUR ASSISTANCE IN THIS MATTER. *NM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

DT: CONSUMER HAS A 2001 KIA RIO. SHE RECEIVED A RECALL NOTICE IN JUNE OF 2005. SHE CONTACTED THE MANUFACTURE AND WAS TOLD THAT IT WOULD BE SEPTEMBER BEFORE DEALER WOULD HAVE PARTS TO DO RECALL REPAIRS. MANUFACTURER CONTACTED HER BACK ON AUGUST 18, 2005 TO TELL HER IT WOULD BE SEPTEMBER 9, 2005 BEFORE THE RIMS WOULD BE AVAILABLE. SHE ASKED IF SHE COULD GET A LOANER OR RENTAL VEHICLE UNTIL VEHICLE WOULD BE FIXED.*AK

DT: CONTACT STATED THAT BOTH REAR SEAT BELTS WERE NOT PROPERLY WORKING. WHEN THE CONSUMER TRIED TO USE THE SEAT BELTS THEY WILL NOT EXTRACT ENOUGH TO ATTACH TO THE BUCKLE. CONSUMER HAD AN APPOINTMENT WITH DEALER ON TUESDAY TO HAVE THE VEHICLE SERVICED. T CONSUME NEVER HAD TO USE THE REAR SEAT BELTS UNTIL RECENTLY. THEREFORE, SHE DID NOT KNOW IF THERE WERE PRIOR PROBLEMS WITH THE REAR SEAT BELTS. UPON INSPECTION UNDERNEATH THE SEATS THERE WAS NO ADDITIONAL LAP WEBBING CONNECTED TO THE SEAT BELT. *AK

DT: RECEIVED A MANUFACTURER'S RECALL NOTICE IN THE MAIL FOR 2001 KIA RIO. CONTACTED THE DEALER THREE TIMES TO ARRANGE FOR REPAIRS. THE LAST TIME HAD THE PART BUT DID NOT HAVE THE COVER. CONTACTED THE MANUFACTURER, THEY SAID CONSUME R HAD TO CONTACT THE DEALERSHIP TO MAKE AN APPOINTMENT. CONSUMER MADE AN APPOINTMENT AT DEALERSHIP AND THEY DIDN'T HAVE EVERYTHING THAT WAS NEEDED. THIS HAPPENED ON JUNE 22, 2005.*AK