2003 KIA RIO Complaints

AUG. 12, 2006 THE HARRELL-SWATTY COS. 6 CONCOURSE PARKWAY NE ATLANTA GA 30328-6117 DEAR MR. X: I AM EXTREMELY DISAPPOINTED IN KIA AT ARBOR PLACE. I TOOK MY CAR IN FOR WARRANTY SERVICE IN MARCH BECAUSE THE BRAKE LIGHT KEPT COMING ON. I BROUGHT IT BACK THREE MORE TIMES, BUT THE PROBLEM HAS NOT BEEN FIXED. NOW THAT THE CAR HAS MORE THAN 60,000 MILES ON IT, THE DEPARTMENT WOULD NOT WORK ON IT AGAIN UNLESS I PAID THEM. BUT THEY TOOK IT IN TO DIAGNOSE IT AGAIN AND DID NOT TELL ME UNTIL I CAME TO PICK UP THE CAR THAT IT WOULD COST ME $88 DIAGNOSTIC CHARGE TO GET IT BACK. THE BRAKES COMPLETELY FAILED ONCE. I WAS FORTUNATE THERE WAS NO ACCIDENT. I KEEP ADDING BRAKE FLUID WHEN THE LIGHT COMES ON. EVIDENTLY THERE IS A LEAK IN THE BRAKE SYSTEM. THE CAR IS UNSAFE. I WANT MY $88 BACK, AND I WANT THE CAR FIXED, AT NO COST TO ME. YY ZZ HAS NOT REPLIED TO MY TWO PREVIOUS LETTERS. *NM

MY BACK PASSENGER SIDE WHEEL BEARING HAS GONE BAD THREE TIMES WITH A YEAR'S TIME. THE LAST BEARING WAS REPLACED IN SEPTEMBER 06, AND THE SAME BEARING IS GOING BAD AGAIN (CURRENTLY MID OCTOBER). *NM

JUNE 2006 THROUGH SEPTEMBER 2006 MY KIA RIO HAS LOCKED UP IN THE PARKING GEAR NOT ALLOWING TO REMOVE TO REVERSE OR DRIVE. DEALER HAS HAD IN THE SHOP FOUR TIMES AND HAS CHANGED BREAKING LIGHT TWICE ALONG WITH GEAR CONSOLE. NOW STATING EVEN WITH THE VEHICLE BEING AT SHOP SINCE THE END OF SEPTEMBER 2006 CAN NOT ENACT PROBLEM. *NM

DRIVING DOWN I-65, AND A SEMI TRUCK TRIED GETTING OVER INTO MY LANE. I DROVE INTO THE MEDIUM, LOST CONTROL OF THE VEHICLE AND SPUN OUT AND HIT THE SEMI TRUCK. IT ENDED UP RUNNING OVER THE TOP OF MY CAR. MY CAR WAS TOTALED. EVERYTHING FROM THE FRONT OF THE CAR TO THE STEERING WHEEL WAS DESTROYED, MELTED, ETC. LUCKILY I WASN'T HURT, BECAUSE I LOCKED MYSELF AGAINST THE SEAT; HOWEVER THE AIRBAGS NEVER DEPLOYED. I LUCKILY ENDED UP ALRIGHT PHYSICALLY; HOWEVER SOMEBODY ELSE WITH THE SAME CAR MAY NOT HAVE MY STROKE OF LUCK THAT I HAD THAT DAY. *JB

WHILE DRIVING ON THE HIGHWAY AT APPROXIMATELY 60 MPH, THE CAR LOST TOTAL POWER WITHOUT WARNING. THE DRIVER WAS ABLE TO STEER AND CONTROL THE CAR AND COASTED TO THE SIDE OF THE ROAD. SEVERAL CARS HAD TO SWERVE OUT OF THE WAY AS THEY WERE GOING THE SPEED LIMIT BUT THE CAR CONCERNED WAS GOING SIGNIFICANTLY SLOWER. UPON INSPECTION, THE TIMING BELT SPROCKET WAS HANGING OUTSIDE OF THE PLASTIC COVER WHICH WAS BURNING FROM MELTED PLASTIC. THE CAR IS WITHIN THE LIMITS OF THE WARRANTY AND WE ARE AWAITING A FINAL DIAGNOSIS FROM THE DEALER AND COVERAGE DETERMINATION FROM THE MANUFACTURER. *JB

DT*: THE CONTACT STATED THE SEAT BELT ON THE DRIVER'S SEAT CAME UNBOLTED FROM THE FRAME. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIR. THIS WAS THE SECOND TIME THAT THE SEAT BELTS FAILED. *AK

DT*: THE CONTACT STATED WHILE ATTEMPTING TO TURN A CORNER AT 10 MPH THE TIMING BELT BROKE. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE IT WAS DETERMINED AS BEING THE TIMING BELT RENDERING THE ENGINE INOPERABLE. NO REPAIRS HAVE BEEN MADE.

DT: THE CONTACT STATED THE FUEL SYSTEM MALFUNCTIONED. THE FUEL PUMP AND COMPONENTS EXPLODED IN THE GASOLINE STORAGE TANK. THE ENTIRE FUEL SYSTEM NEEDED TO BE REPLACED. A LOCAL REPAIR SHOP REPLACED THE FUEL SYSTEM. THERE WAS NHTSA RECALL CAMPAIGN 04V179000 CONCERNING THE FUEL SYSTEM. THE MANUFACTURER SAID THIS PROBLEM WAS NOT DUE TO THE RECALL. *AK

MY 2003 KIA RIO HAS DIED OUT ON ME ABOUT SIX TIMES SO FAR. I HAVE BROUGHT IT INTO THE DEALER EACH TIME, NOW AND THEY HAVE SAID THAT THEY COULD NOT DUPLICATE THE PROBLEM OR FIND A PROBLEM. THEY HAVE REPLACED A THROTTLE POSITION SENSOR HOWEVER, THAT DID NOT HELP. MY CAR DOESN'T DIE OUT ALL THE TIME ONLY ONCE IN AWHILE. IT HAS DIED OUT WHILE REVERSING, DRIVING ON THE HIGHWAY, WAITING AT A STOPLIGHT. I HAVE PURSUED LEMON LAW IN HAWAII AND AM WAITING FOR THE DECISION OF THE ARBITRATOR. AT HEARING, MANUFACTURER KNEW OF STALLING DEFECT HOWEVER, HE SAID IT DID NOT APPLY TO MY VIN NUMBER. I HAVE ALSO HAD PROBLEMS WITH THE SHOCKS ON MY VEHICLE, THEY DO NOT ABSORB MUCH AND MAKE NOISE WHEN I GO ON A BUMPY ROAD. MY CAR ALSO MAKES A LARGE WHISTLING SOUND WHEN DRIVING OVER 50 MPH BUT IT ONLY OCCURS SOMETIMES.*AK

CONSUMER'S VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. THIS CAUSED THE DRIVER AND PASSENGER TO SUSTAIN MINOR INJURIES, AND WERE TRANSPORTED TO THE HOSPITAL. VEHICLE WAS TOWED TO A GARAGE. THE CAUSE HAS NOT BEEN DETERMINED AT THIS TIME. THIS INFORMATION WAS PROVIDED BY LETICIA'S LAWYER MR. JOHN FITZPATRICK. *AK