2013 KIA RIO Complaints

Engine O2 sensors failing caused car to go into limp mode when attempting to enter a very busy hi way. Key was stuck in the driver's side door. Could not unlock it. Had to call a locksmith. This left me on foot away from home. Key stuck in the ignition. Would not go into park or start. Car has to be towed home.

The contact owns a 2013 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

KIA IS FAILING TO REPAIR A FUSE RECALL IN A TIMELY MANNER. I WAS TOLD I AM JUST OUT OF LUCK THEY AREN'T FIXING

The contact owns a 2013 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Fire under the hood. It's available for inspection. I opened the hood after seeing smoke and the fire blew up but I wasn't hurt. The fire department put the fire out and wrote report. I called my insurance company and got a claim for it. They said it's most likely going to be a total loss after they examine it every where. I took it to Kia for servicing on September 11,2023 and I told them I had a little whining noise but they didn't say it was anything that could be fatal. Did this car have a recall for anything?

I received a letter from KIA corporation that they would voluntarily replace a part (the clockspring assembly) in the steering wheel shaft as the malfunction would impair the proper functioning of the air bags, in the letter they stated specifically that this would not cost me any money out pocket including the diagnostic, I took the car to one of their dealers and they refused to service my vehicle if I did not pay upfront. I called another of their dealers but they also said I would have to pay for the diagnostic. I then called corporate and also corresponded with them via email but they did not solve the problem. Ever since I have been involved in two separate collisions and the air bags did not deploy, also the horn stop functioning and after doing some online research I found out it also depends on the part that was supposed to be replaced to function, the steering wheel control such as cruise control etc. also stopped working. Corporate has not gotten back to me and I feel they are just going to let it die out and not do anything about it. Meanwhile I am driving the vehicle without air bags, horn and steering wheel controls. I have no choice because my family only owns this vehicle. Please let me know what I need to do to get help to get a solution for this issue/s. thank you. Note: At this moment I only have information related to one of the collisions but I could provide for the other if need be. Also, the car belongs to my wife [XXX] ) but I was the driver at both collisions as I am the primary driver in my family household. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2013 Kia Rio. The contact stated while driving at various speeds, the vehicle stalled. After shifting to park and restarting the vehicle, the vehicle operated normally. The contact stated that the failure once occurred while driving approximately 50 MPH. The vehicle was taken to the local mechanic who was unable to determine the cause of the failure. The manufacturer and local dealer were not yet contacted. The failure mileage was 150,000. The contact called to make an appointment with Quirk Kia in Manchester. After explaining the problem they refused to make an appointment

Question answers in order: INCIDENT DATE/LOCATION: July 28, 2023 Glastonbury, CT 1. UNKNOWN which component or system failed/malfunctioned. Fire began under hood of vehicle. Vehicle is a total loss. Vehicle has been released to Copart in New Britain, CT. 2. The car caught on fire while I was inside. Escaped without injury. Burned in close proximity to other vehicles before they were moved. Glastonbury, CT 3. UNKNOWN if this problem was reproducible 4. The vehicle was inspected by the fire marshal, police, and insurance company. UNKNOWN if Kia assessed the damage. Police Case #[XXX] Glastonbury Police Department Glastonbury, CT 5. No check engine lights or warning indicators. Only symptom was a burning smell/smoke within a couple minutes before visible flames. “INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”