2012 KIA SEDONA Complaints

2012 KIA SEDONA DOORS FREEZE SHUT AND WILL NOT OPEN IN COLD WEATHER WHEN DOORS FINALLY OPEN THEY DO NOT CLOSE ALL THE WAY AND ALARM SOUNDS ENTIRE TIME DOORS ARE PARTIALLY OPEN. MY CHILDREN ARE AT RISK IN THIS VAN AND SHOULD BE RECALLED TO FIX PROBLEM. MANY COMPLAINTS ON LINE WITH NO PERMANENT SOLUTION. *TR

TL* THE CONTACT OWNS A 2012 KIA SEDONA. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE DRIVER'S SIDE SLIDING DOOR OPENED INDEPENDENTLY. THE FAILURE RECURRED FREQUENTLY ALONG WITH THE REAR PASSENGER SLIDING DOOR. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE ACTUATOR ON THE REAR PASSENGER DOOR AND THE MODULES IN BOTH REAR DOORS. THE FAILURE WAS NOT CORRECTED AND RECURRED. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 5,000. THE CURRENT MILEAGE WAS 20,000.

2014 KIA SORENTO LIMITED SAFETY ISSUE: THE ELECTROLUMINESCENT SPEEDOMETER ISN'T READABLE DURING DAYLIGHT OPERATION. THIS CAUSES A VERY REAL SAFETY SITUATION WHEN THE DRIVER HAS TO TAKE HIS EYES OFF THE ROAD FOR 3 OR 4 SECONDS TO FIGURE OUT HOW FAST HE IS GOING. THE DISPLAY IS ENTIRELY PROGRAMMABLE BY KIA. THEY HAVE CHOSEN TO SHOW THE SPEED BY A SMALL DARK RED MARKER AGAINST A BLACK BACKGROUND. DURING DAYLIGHT DRIVING YOU HAVE TO HUNT FOR THE MARKER. PUT ON SUN GLASSES AND IT CAN TAKE 5 OR 6 SECONDS TO FIND THE MARKER. ALL THAT TIME YOU ARE NOT LOOKING AT THE ROAD. SIMPLE PROGRAM CHANGES AND SOFTWARE UPDATES COULD EASILY SOLVE THIS PROBLEM. - MAKE THE MARKER LONGER AND/OR BIGGER, MAKE THE MARKER LIGHTER RED, MAKE THE MARKER WHITE, OR SHOW THE SPEED NUMERICALLY IN THE CENTER OF THE SPEEDOMETER. ALL THESE COULD BE DRIVER SELECTABLE FROM THE EXISTING "SETTINGS" MENU. KIA HAS BEEN MADE AWARE OF THIS PROBLEM SINCE AT LEAST JUNE 10, 2013 (CASE # [XXX] ? CUSTOMER SERVICE REPRESENTATIVES [XXX]). THEY ARE LIABLE FOR ACCIDENTS CAUSED BY THIS FAULTY PRODUCT. THE LOCAL KIA SERVICE PEOPLE RECOGNIZE THE PROBLEM BUT ONLY CORPORATE KIA CAN FIX IT. OTHER THAN THIS SAFETY ISSUE MY $39,050 2014 SORENTO LIMITED IS PERFECTLY ASSEMBLED AND EXCELLENTLY DESIGNED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

WE HAD A FLAT TIRE ON OUR 2012 KIA SEDONA. WHEN MY HUSBAND PUT THE VEHICLE ON THE JACK TO CHANGE THE TIRE, THE JACK CRUMPLED LIKE AN EMPTY SODA CAN. THIS WAS THE FIRST AND ONLY TIME THAT THIS FACTORY PROVIDED JACK HAD EVER BEEN USED. IF MY HUSBAND HAD BEEN UNDER THE VEHICLE RETRIEVING THE DONUT, HE COULD HAVE BEEN SERIOUSLY HURT, OR WORSE. WE WENT TO THE KIA SUSSMAN DEALERSHIP IN JENKINTOWN PA AND THEY REFUSED TO REPLACE THE JACK FOR ONE THAT WAS SAFE, SAID THAT THESE PIECES WERE NOT PART OF THE WARRANTY AND TO LEAVE AND TAKE THE JACK WITH US. I AM VERY CONCERNED THAT ONE OF THESE DEFECTIVE JACKS WILL CRUMPLE ON SOMEONE ELSE WHILE THEY ARE UNDER THEIR VEHICLE AND BE HURT OR KILLED. *TR

WHILE TURNING ONTO ANOTHER STREET THE VAN STALLED. I PUT ON MY FLASHERS AND STOPPED, PUT THE VAN IN PARK AND STARTED IT AGAIN. IT STARTED RIGHT UP AND THE CHECK ENGINE LIGHT WAS ON. IT DIDN'T HAVE ANY POWER WHEN I HIT THE GAS, SO I TURNED IT OFF AND STARTED IT AGAIN AND IT RAN NORMAL, EXCEPT FOR THE CHECK ENGINE LIGHT BEING ON. ON THE WAY HOME IT ALMOST STALLED AGAIN. THIS HAPPENED ON A SATURDAY. WE CALLED THE DEALER RIGHT AWAY AND THEY SAID TO BRING IT IN ON MONDAY. A WEEK OR SO BEFORE THE VAN DID THIS I NOTICED THE RPM'S GOING UP AN DOWN WHEN I WOULD BE AT A STOP JUST IDLING. THE DEALER CHECKED THE CODES FOR THE THROTTLE BODY AND FOUND AN UPDATE SO THEY REPROGRAMMED IT ACCORDING TO THEIR PAPERWORK. ON FRIDAY I WAS DRIVING DOWN THE STREET GOING ABOUT 25 MPH AND WHEN I GOT TO THE TRAFFIC LIGHT I LOST POWER. I THOUGHT IT HAD STALLED AGAIN, BUT IT DIDN'T. WHEN I PRESSED THE GAS IT DID NOT ACCELERATE , AND WOULD NOT GO OVER 10 MPH. I GOT IT OFF THE STREET AND SHUT IT OFF AND THEN RESTARTED IT. IT WOULD NOT RESPOND WHEN I STEPPED ON THE GAS. I TURNED IT OFF AGAIN AND LET IT SIT FOR A COUPLE MINUTES AND THEN WHEN I RE-STARTED IT, IT RESPONDED WHEN I ACCELERATED. ONCE AGAIN THE CHECK ENGINE LIGHT WAS ON. I IMMEDIATELY CONTACTED THE DEALER AND DROVE IT RIGHT TO THEM. ACCORDING TO THEIR PAPERWORK THEY CHECKED AND FOUND AN INTERNAL FAULT WITH THE THROTTLE BODY ACTUATOR. THEY REPLACED THE THROTTLE BODY ASSEMBLY AND KEPT IT A FEW DAYS TO SEE IF IT WOULD LOSE POWER AGAIN. ACCORDING TO THEM IT DID NOT AND I PICKED IT UP. THIS IS THE FIRST DAY I HAVE HAD IT BACK AND SO FAR IT HAS RUN FINE. I AM DRIVING CHILDREN AROUND IN THIS VAN ALL THE TIME AND NOW I NEED TO BE CONCERNED THAT IT IS GOING TO STALL OR GO INTO "LIMP MODE" AS THE DEALER CALLED IT WHEN I PULL OUT ONTO THE BUSY ROADS WHERE I LIVE. I HOPE THEY FIXED IT. *TR

UPON COMING OUT OF RAMP CURVE TO MERGE ONTO INTERSTATE, VEHICLE FELT AS IF COASTING BECAUSE WITH GENTLE ACCELERATION TO MERGE THE VEHICLE DID NOT RESPOND. THEN SUDDENLY IT QUICKLY SPEED UP! I STEERED RIGHT AND BRUSHED HEDGES HANGING OVER GUARD RAIL TO AVOID ONCOMING TRAFFIC DUE TO UNCONTROLLABLE SPEED. THIS SAME OCCURRENCE HAPPENED INTERMITTENTLY AT TRAFFIC LIGHTS. AT A COMPLETE STOP AND BEGAN TO ACCELERATE WITH NO VEHICLE RESPONSE, THEN SUDDEN ACCELERATION TO EXTENT VEHICLE WHEELS SPINNED. GO FOR SEVERAL BLOCKS AND SAFETY HAZARD WOULD NOT REPEAT, THEN AT NEXT STOP SIGN UNCONTROLLABLE SPEED AGAIN. THIS IS A RENTAL VEHICLE AND I CALLED IN CONCERN AND TURNED VEHICLE IN THE NEXT MORNING FOR A REPLACEMENT DUE TO UNSAFE MALFUNCTIONING. ENTERPRISE SWITCHED VEHICLES AND PUT IN A CLAIM AGAINST ME FOR BRANCH SCRATCHES ON RIGHT SIDE OF VEHICLE. THE INCIDENT WAS IN PHILADELPHIA PA AND I WAS TRANSPORTING 4 SENIOR CITIZENS AND MY SISTER. *TR

TL* THE CONTACT OWNS A 2012 KIA SEDONA. WHILE THE VEHICLE WAS PARKED THE CONTACT REMOVED THE KEY FROM THE IGNITION AND NOTICED THE IGNITION AND THE KEY WERE EXTREMELY HOT. THE FAILURE OCCURRED AFTER DRIVING APPROXIMATELY THIRTY MILES OR MORE. THE CONTACT MEASURED THE TEMPERATURE OF THE KEY AND STATED IT REACHED 101 DEGREES FAHRENHEIT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 425.

I WAS REAR ENDED BY AN 18 WHEELER, WHICH CAUSED ME TO HIT THE CAR IN FRONT OF ME. THERE WAS SIGNIFICANT DAMAGE TO THE FRONT OF MY CAR. MY AIRBAGS DID NOT DEPLOY. PHOTOS CAN BE PROVIDED. *JS

TL* THE CONTACT OWNS A 2012 KIA SEDONA. WHILE DRIVING APPROXIMATELY 15 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED TO THE CONTACT THAT THE FRONT DRIVER SIDE AIR BAG ELECTRICAL BOX WOULD NEED TO BE REPLACED. THE VEHICLE CONTINUED TO REMAIN AT THE DEALER DUE TO THE PART NOT BEING UNAVAILABLE. THE ESTIMATED ARRIVAL DATE FOR THE PART WAS APRIL 21, 2012. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 8,600. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2012 KIA SEDONA. WHILE STOPPED AT A TRAFFIC STOP, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL BUT THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT CONTINUED TO ABRUPTLY APPLY PRESSURE TO THE ACCELERATOR PEDAL UNTIL THE VEHICLE ENGAGED AND RAPIDLY ACCELERATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15 . UPDATED 05/09/12 *BF INTERMITTENTLY, WHEN THE CONSUMER TRIED TO ACCELERATE FROM A STOP, THE VEHICLE WOULD NOT COME OUT OF IDLE. WHEN IT FINALLY DID, IT WOULD ACCELERATE VIOLENTLY. UPDATED 06/01/12