2017 KIA SEDONA Complaints

HEADLAMP WIRING HARNESS DEFECTIVE. LOW BEAM INOPERATIVE. HAPPENED AD I WAS DRIVING ON VACATION. I'VE READ SEVERAL BLOGS ABOUT SAME ISSUE WITH OTHER OWNERS. NO RECALL HAS BEEN ISSUED. MY VEHICLE IS 4 YEARS OLD.

I HAVE REPLACED THE HEADLAMP BULBS EVERY 3 MONTHS OR LESS, PURCHASING THE BRIGHTEST BULB, USING THE RECOMMENDED GEL,. ALSO HAVE PURCHASED THE LESS EXPENSIVE ONES.. NOTHING SEEMS TO BREAK THIS CYCLE. IT IS GETTING QUITE EXPENSIVE .. OVER $50 FOR 2 BULBS. IS THIS NORMAL? THE DRIVER'S SIDE BLOWS OUT QUICKER THAN THE PASSENGER SIDE. WOULD LIKE SOME HELP IN THIS. THANKS

I PURCHASED A 2017 KIA SEDONA FROM A KIA DEALER IN QUEENS, NY, IN 2017 WITH 50 MILES. I HAD AN ENGINE MALFUNCTION AT AROUND 65,000 WHILE DRIVING ON A HIGHWAY WITH A RELATIVE AND MY CHILDREN ON NEW YEAR'S EVE 12/31/20. WHEN I INITIALLY STARTED THE CAR, I HEARD A RATTLING SOUND, WHICH I THOUGHT WAS DUE TO THE COLD WEATHER; HOWEVER, AS I DROVE OFF AND DROVE FURTHER AND APPROACHED THE HIGHWAY, THE CAR STARTED TO DECELERATE. AFTER THE CAR DECELERATED, THE CAR CUT OFF WHILE I WAS DRIVING. IN A PANIC, I STARTED THE CAR AGAIN AND PULLED OVER TO THE SIDE. I HAD TO REPEAT TURNING THE CAR ON, THE CAR SHUTTING OFF AND DECELERATING, TURNING THE CAR ON, AND DRIVING TEN MILES TO RETURN HOME. THE VERY NEXT DAY, 1/1/2021 THE CAR WAS TOWED TO THE DEALERSHIP THAT HANDLED MY LEASE BUYOUT. THE SERVICE MANAGER EXHIBITED PROFESSIONALISM AND OFFERED EXCEPTIONAL SERVICES TO ENSURE THAT I UNDERSTOOD THE REPAIR PROCESS. HE INFORMED OF CHARGES THAT WOULD BE INCURRED IF KIA DID NOT COVER THE WARRANTY. KIA WILL NOT HONOR THE WARRANTY. THE SERVICE MANAGER INDICATED THAT RECEIPTS WERE REQUIRED TO DOCUMENT OIL CHANGES PERFORMED ON THE 2017 KIA SEDONA. SERVICE RECEIPTS FROM KIA DEALERSHIPS WERE PROVIDED; HOWEVER, ADDITIONAL RECEIPTS WERE REQUIRED. I CONTACTED THE KIA CORPORATE CUSTOMER SERVICE, THE CUSTOMER SERVICES REPRESENTATIVE EXHIBITED PROFESSIONALISM AND ADVISED ME TO GET RECEIPTS OF OIL PURCHASES FOR ANY OIL CHANGES DONE OUTSIDE OF A SERVICE SHOP. DUE TO LIMITATIONS IN RETRIEVING RECEIPTS WITHIN A CERTAIN TIMEFRAME, I AM UNABLE TO PRODUCE ADDITIONAL RECEIPTS. I AM WITHOUT MY CAR FOR ONE AND A HALF MONTHS, I AM RENTING A CAR WHILE PAYING MY MONTHLY FINANCE BILL, AND KIA WILL NOT HONOR MY WARRANTY BECAUSE OF A LACK OF RECEIPTS OF OIL CHANGES, ALTHOUGH THE CAR WAS PREVIOUSLY CAR SERVICED IN NOVEMBER 2020 AT A KIA DEALERSHIP.

TL* THE CONTACT OWNS A 2017 KIA SEDONA. THE CONTACT STATED THAT THE DRIVER'S AND PASSENGER'S SIDE SLIDING DOOR LATCHES FAILED TO KEEP THE DOORS SECURELY LOCKED WHILE DRIVING. THE CONTACT STATED THAT OCCASIONALLY THE DOORS SLID OPEN WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT HAD TAKEN THE VEHICLE TO FOX KIA IN GRAND RAPIDS (4141 28TH ST SE, GRAND RAPIDS, MI 49512, (616) 942-5000) WHO REPLACED THE DRIVER'S SIDE SLIDING DOOR LATCH. THE CONTACT THEN TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO REPLACED THE PASSENGER'S SIDE SLIDING DOOR LATCH. THE CONTACT STATED THAT BOTH DOOR LATCHES FAILED AGAIN AND WERE SCHEDULED TO BE REPLACED BY THE CERTIFIED MECHANIC WHICH WAS STILL PENDING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA FOR ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

THE VAN STARTED TO MAKE A RATTLING NOISE FROM UNDER THE HOOD 09/30/2020. THE CHECK ENGINE LIGHT CAME ON THE NEXT DAY 10/01/2020. I CALLED THE DEALERSHIP THEY SAID THEY DIDN'T HAVE AVAILABLE TIME SLOTS AND IT WAS FIRST COME, FIRST SERVE. THEN THE VAN SEEMED TO BE SLIPPING(NOT CATCHING GEARS) 10/04/2020. THAT EVENING 10/04/2020 AS I WAS DRIVING HOME ON THE HIGHWAY 70MPH THE VAN SHUT OFF (AS I WAS DRIVING) I MANAGED TO TRY AND STEER THE VAN TO THE SIDE OF THE ROAD. I TRIED TO RESTART THE VAN, BUT NOTHING(NOT EVEN MY FLASHERS WERE WORKING. I SAT FOR 10 MINS THEN TRIED AGAIN TO START THE VAN. IT WORKED, HOWEVER THERE WAS NOW A WORSE NOISE COMING FROM UNDER THE HOOD. I WAS ABLE TO DRIVE ANOTHER 3 MILES BEFORE IT SHUT OFF AGAIN, MID MOTION 58 MPH. AGAIN I WAITED, AFTER 23 MINS I WAS ABLE TO START THE VAN AND TRY TO GET CLOSER TO THE DEALERSHIP. THIS IS WHEN THE VAN BLEW UP!!!! AS I WAS DRIVING AGAIN, SHUT OFF MID MOTION.THIS TIME HOWEVER, THERE WAS SMOKE COMING FROM THE HOOD. I CALLED A TOW TRUCK AND OUR VAN IS CURRENTLY AT THE DEALERSHIP WHERE THEY ARE STATING WE'VE NEVER DONE MAINTENANCE TO OUR VAN. WE HAVE PROOF OF OIL CHANGES FROM JULY 2020 AND JANUARY 2020, SEPTEMBER OF 2019 AND JANUARY OF 2019. THEY ARE SAYING THE MOTOR NEED TO BE COMPLETELY REDONE AND THAT WERE NOT COVERED UNDER THE 100,000 POWER TRAIN WARRANTY. OUR VAN ONLY HAS 68,000 SOMETHING MILES AND IT'S A LEASED VEHICLE

TL* THE CONTACT OWNS A 2017 KIA SEDONA. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR FAILS TO OPEN. THE DOOR WOULD EITHER MAKE A POPPING NOISE AND DOES NOT OPEN OR IT OPENS THE RETRACTS BACK TO CLOSE. THE CONTACT STATED THAT THE PASSENGER SIDE SLIDING DOOR BEGAN TO EXHIBIT THE SAME ISSUE AT TIMES. THE CONTACT TOOK THE VEHICLE TO THE DEALERS (KIA OF DAYTON ADDRESS: 8560 TROY PIKE, HUBER HEIGHTS, OH 45424 PHONE: (937) 358-8822, MATT CASTRUCCI KIA ADDRESS: 3013 MALL PARK DR, DAYTON, OH 45459 PHONE: (855) 250-8987, AND KIA OF BEAVERCREEK ADDRESS: 2220 HELLER DR, BEAVERCREEK, OH 45434 PHONE: (937) 358-8793) WHO ALL HAVE EITHER ADJUSTED THE DOOR AND OR REPLACED THE MOTOR FOR THE DOOR A TOTAL OF APPROXIMATELY 6 TIMES WITHIN THE PAST 3 YEARS. THE HEADLIGHTS AND FOG LIGHTS SEEM TO BURN OUT AND NEED TO BE REPLACED AN EXCESSIVE AMOUNT OF TIME. THE LEFT TURN SIGNAL WOULD WORK INTERMITTENTLY, ALSO, WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY AND TURNED OFF, THE VEHICLE'S DRIVER SIDE HAZARD BEGAN TO FLASH AND THE HORN BEGAN TO SOUND OFF. THE CONTACT STATED THAT THEY RETURNED THE VEHICLE TO THE DEALER (KIA OF DAYTON ADDRESS: 8560 TROY PIKE, HUBER HEIGHTS, OH 45424 PHONE: (937) 358-8822) WHO STATED THAT BECAUSE OF AN AFTERMARKET HITCH WAS ATTACHED TO THE ELECTRICAL SYSTEM, BATTERY. THE WIRING HARNESS WAS REPLACED, HOWEVER, THE FAILURE PERSISTED. THE CONTACT STATED THAT THERE WAS A LOUD NOISE EMITTING FROM THE REAR OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER (KIA OF BEAVERCREEK ADDRESS: 2220 HELLER DR, BEAVERCREEK, OH 45434 PHONE: (937) 358-8793) WHO STATED THAT THE SHOCKS AND CONTROL ARM FAILED AND REPLACED THE REAR SUSPENSION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE REGARDING THE MATTER. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

WHILE DRIVING DOWN THE ROAD THE LOW BEAMS STOPPED WORKING ON MY 2017 KIA SEDONA, REPLACED BOTH LIGHT BULBS AND THEY STILL DO NOT WORK, THE HIGH BEAMS WORK NOT THE LOW BEAMS.

SINCE JANUARY 2020 I HAVE BEEN EXPERIENCING MALFUNCTIONING ELECTRICAL ISSUES BOTH WHILE DRIVING AND STANDING STILL. WITHOUT ME NEEDING THE USE OF MY WIPERS THEY WILL TURN ON ALL BY THEMSELVES WHILE IN THE OFF POSITION. THIS WOULD BE BOTH FRONT AND REAR WIPERS. AS I TRY TO TURN THEM OFF BY MOVING THE WIPER ARM UP AND DOWN AT TIMES THE SPEED WON'T CHANGE AT ALL OR FOR EXAMPLE THE HIGHEST SPEED LEVEL WOULD WORK AT THE LOWEST SPEED LEVEL. AS WELL THE HIGH BEAM WOULD ACTIVATE THROUGHOUT DIFFERENT TIMES DURING THESE OCCURRENCES. I ALSO EXPERIENCED THE HEADLIGHTS TURNING OFF WHILE NIGHT DRIVING. FOR MONTHS AS I WOULD BRING IN THE VAN TO BE CHECK 3 TIMES TO BE EXACT WHICH I HAVE SOWN VIDEO THAT I STILL HAVE SAVED. FIRST TIME THEY SAID SINCE THEY COULDN'T DUPLICATE THE ISSUE I HAVE TO BRING IT BACK, SECOND TIME I PULLED UP WITH THE ISSUE OCCURRING AND THEY CHANGED A MODULE BUT IT DIDN'T RESOLVE THE PROBLEM ABOUT A MONTH LATER THEY SAID IT WAS THE CLOCK SPRING AND KIA CHANGED THAT AND TILL THIS DATE IT HAPPENS BUT NOT AS FLUENT AS BEFORE AND THE WIPERS ALONE HAVE BEEN THE ISSUE. IN THE. *TR

MY 2017 KIA SEDONA SHUT OFF WHILE IN MOTION ON A STREET. I HAD TO PUT MY CAR IN PARK TURN THE KEY AND THEN RESTART MY CAR. THIS HAPPENS ON 10/31/2019. ROUGHLY 20 MINUTES LATER IT HAPPENED AGAIN WHILE ON THE HIGHWAY. IT WAS TOWED TO THE KIA SERVICE CENTER AND THEY COULD NOT REPLICATE THE ISSUE. ON 2/1/2020 MY CAR SHUT OFF AGAIN WHILE AT A RED LIGHT. ON 2/25/2020 WHILE THE VEHICLE WAS IN MOTION IT SHUT OFF AGAIN. THIS TIME A CAR BEHIND ME HAD TO SWERVE INTO THE OTHER LANE IN ORDER NOT TO SLAM IN TO ME. ON 2/26/2020 WHILE DRIVING MY DAUGHTER TO SCHOOL IT SHUT OFF AGAIN WHILE IN MOTION. THE VEHICLE WAS TOWED TO KIA SERVICE CENTER. IT IS STILL CURRENTLY THERE. THEY ARE STATING THEY CAN'T REPLICATE THE ISSUE.

IMAGES ON THE BACKUP CAMERA IS INTERMITTENTLY VERY DIFFICULT TO SEE. THIS IS EASY TO REPRODUCE WHEN BACKING OUT OF A COVERED GARAGE INTO SUNLIGHT. WHILE THE ENTIRE CAR IS IN THE SHADE THE IMAGE IS CLEAR, HOWEVER AS SOON AS THE CAMERA ON THE BACK OF THE CAR HITS THE SUN, THE IMAGE BECOMES VERY DIFFICULT TO SEE. IT IS "BLOWN OUT" AND VERY WHITE. AS SOON AS THE FRONT OF THE CAR WHERE THE LIGHT SENSOR IS HITS THE SUNLIGHT THE BACKUP IMAGE ADJUSTS AND IS CLEAR AND EFFECTIVE. THE SYSTEM NEEDS A LIGHT SENSOR WHERE THE CAMERA IS LOCATED IN ORDER TO ADJUST THE LIGHT SETTINGS TO MATCH THE CAMERA'S ENVIRONMENT. THIS IS DANGEROUS IN THAT THE CAMERA IS INITIALLY WORKING AND THEN SUDDENLY BECOMES UNUSABLE WHILE THE DRIVER MAY BE RELYING ON IT. THIS COULD RESULT IN A CRASH OR INJURY AS THE DRIVER BACKS UP WHILE RELYING ON THE BACKUP CAMERA SYSTEM. THIS IS FAIRLY EASY TO REPRODUCE CONSISTENTLY.