2017 KIA SEDONA Complaints

TL* THE CONTACT OWNS A 2017 KIA SEDONA. THE CONTACT STATED THAT THE HATCH AND SLIDING DOORS FAILED TO CLOSE. THERE WERE NO WARNING INDICATORS ILLUMINATED. ADDITIONALLY, THE HATCH INADVERTENTLY CLOSED ON THE CONTACT'S BODY. THE CONTACT SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (ELK GROVE KIA, 8480 LAGUNA GROVE DR., ELK GROVE, CA 95757, (916) 753-1000), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS 13,679. *BF INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

WHEN I BOUGHT THIS CAR I WAS NOT GIVEN ANY WARNINGS/INFORMATION ABOUT THE EDIBLE WIRING IN THE AUTO EVEN THOUGH THERE ARE NUMEROUS COMPLAINTS AND LAWSUITS ABOUT THIS PROBLEM. I COULD FIND NOTHING IN THE PROVIDED LITERATURE. I AM A 73 YEAR OLD WIDOW AND I HAD RESEARCHED THIS CAR. IT RATED HIGH FOR SAFETY. I HAD TO HAVE A SAFE CAR. IN FEBRUARY,2018 WHILE I WAS ON THE ROAD WARNING LIGHTS ABOUT ABS APPEARED AND THE REAR WASHER DID NOT WORK. DIAGNOSED AS CHEWED WIRING. THE DEALERSHIP SAID NOT THEIR PROBLEM! A FEW WEEKS LATER THE CAR STALLED ON A HIGHWAY AND WARNING LIGHTS SAID ABS AND THE CRUISE CONTROL DID NOT WORK. A FEW MINUTES LATER THE CHECK ENGINE LIGHT CAME ON. THE CAR FELL TO PIECES AS I WAS DRIVING. AGAIN DIAGNOSED AS CHEWED WIRING. AGAIN HAD IT REPAIRED AT MY EXPENSE. I RESEARCHED AND SPENT SEVERAL HUNDRED ON REPELLANTS, ETC. I HAD INSIDE THE CAR AND ALL AROUND THE CAR SURROUNDED WITH EVERYTHING I COULD FIND. I CALLED AN EXTERMINATOR BUT HE SAW NO EVIDENCE OF RATS. POSSIBLE SQUIRRELS. GAME CAM TOOK PICTURES OF RACCOONS. THOUGHT MAYBE I WAS SAFE. TWO WEEKS LATER NO WATER TO FRONT OR REAR WINDOWS. DEALER SAID ABOUT 8 INCHES OF THE WATER HOSE HAD BEEN EATEN. MY PREVIOUS CAR (CHEVY UPLANDER 2008) SAT IN THE SAME PLACE FOR OVER 3 YEARS AND NO WIRING PROBLEMS. RESEARCH SHOWED MOST CARS TODAY MADE WITH SOY-BASED WIRING THAT ATTRACTED RODENTS. I AM NOT SAFE DRIVING THIS CAR. THERE WERE NO WARNINGS ABOUT A KNOW PROBLEM. THE DEALER DENIES ALL RESPONSIBILITY AND THE MANUFACTURER CUSTOMER COMPLAIN DEPARTMENT WILL NOT RETURN MY CALLS. WHEN I CALL THEM THEY SAY "NOT THEIR PROBLEM". I SAY IT IS THEIR PROBLEM!! I WANT A BUYBACK OR AT LEAST WRAPPING ALL THE WIRING WITH REPELLANT TAPE, REFUND OF ALL MONEY SPENT IN REPAIRS AND PREVENTATIVES, A PROMISE TO FIX ANY FUTURE DAMAGE AND A MONETARY AWARD FOR ALL MY STRESS AND INCONVENIENCE.

2017 KIA SEDONA. CONSUMER WRITES IN REGARDS TO BRAKE ISSUE. *LD THE CONSUMER STATED AFTER 29 DAYS AND 4 VISITS THE BREAKS STILL WERE NOT REPAIRED. *JS

ENGINE LIGHT CAME ON AND STAYED ON FOR TWO DAYS. MIRRORS AND HORN DOES NOT FOLD OR BEEP WHEN PRESSING THE KEY PAD TO LOCK THE DOORS. ENGINE IS BEGINNING TO SOUND LOUD. ITS TOUGH DRIVE UP SMALL SLOPES. IT HAVE THE "ECO" BUTTON BUT IT DOES NOT SAVE ON ⛽. WHEN THESE ISSUES HAPPENED THE VEHICLE WAS PARKED, DRIVING UP STEEP HILLS, SMALL HILLS, LEVEL ROAD, HIGHWAYS...

BOTH SLIDING DOORS ON MY SEDONA HAVE BEEN MALFUNCTIONING AND OPENING WHILE THE CAR IS IN DRIVE AND MOVING ON THE ROAD AT 10+ MILES AN HOUR. THE CAR WILL CONFIRM THAT ALL DOORS ARE SHUT AND THE INDICATOR LIGHTS ARE OFF WHEN I PULL AWAY FROM THE CURB OR PARKING SPOT. ONCE I AM ON THE ROAD, BOTH DOORS HAVE INTERMITTENTLY HAD THEIR OPEN DOOR LIGHT INDICATORS COME ON WHILE I AM DRIVING. ONCE I STOP THE CAR AND INSPECTED THE DOOR WITH THE INDICATOR LIGHT ON, I CONFIRMED THAT THEY ARE INDEED UNLATCHING AND COMING AJAR.

TL* THE CONTACT OWNS A 2017 KIA SEDONA. WHILE THE VEHICLE WAS PARKED AND THE REAR PASSENGER DOOR WAS SLIDING CLOSED, THE LEFT HAND OF THE CONTACT'S CHILD WAS SMASHED IN THE DOOR. THE LOCAL DEALER (MATT BLATT KIA OF TOMS RIVER, 1070 RTE 37 W, TOMS RIVER, NJ, 08755) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED. THE CONTACT'S CHILD SUSTAINED INJURIES TO THE LEFT HAND THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND FILED A REPORT. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.

HANDS FREE DEVICE IN VEHICLE DOES NOT WORK WITH ANDROID OR APPLE SMART PHONES AS ADVERTISED.

THE VAN COMPLETELY SHUTS DOWN UPON SLOWING DOWN TO COME TO A STOP. THIS DOES NOT HAPPEN EVERY TIME I STOP, BUT HAS HAPPEN A TOTAL OF 8-10 TIMES IN THE 9 MONTHS THAT I HAVE OWNED THE VAN. WITHIN THE FIRST WEEK THAT I PURCHASED THE VAN THE VAN STALLED TWICE. WHEN THE VAN STALLS THERE IS A COMPLETE LOST OF POWER. IN ORDER TO RESTART THE VAN I NEED TO RETURN THE KEY TO THE START POSITION IN THE IGNITION AND TURN THE KEY OVER AGAIN TO START THE VEHICLE. I HAVE BROUGHT THE VAN TO THE DEALERSHIP WHERE I BOUGHT THE VAN ON THREE OCCASIONS TO HAVE THE VEHICLE DIAGNOSED AND REPAIRED. THEY HAVE YET TO FIND A PROBLEM.

TL* THE CONTACT RENTED A 2017 KIA SEDONA. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT REAR ENEDED THE PRECEDING VEHICLE. THE FRONTAL AIR BAGS DID NOT DEPLOY AND THE SEAT BELT DID NOT RESTRAIN THE DRIVER. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A PRIVATE IMPOUND LOT AND WAS NOT DRIVABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,609. UPDATED 02/15/2017*CT