2015 KIA SEDONA Complaints

THE UVO SYSTEM INTERMITTENTLY MALFUNCTIONS. WHEN IT DOES, THE PHONE RINGER VOLUME IS EXTREMELY LOUD. AS A RESULT , AN INCOMING PHONE CALL STARTLES AND TEMPORARILY DISTRACTS THE DRIVER. AFTER REPEATED ATTEMPTS TO RESET THE VOLUME TO A VERY LOW LEVEL, IT CONTINUES TO HAPPEN. AS IT HAPPENS RANDOMLY, THE DEALER HAS NOT BEEN ABLE TO REPRODUCE IT. AS A RESULT, THEY HAVE REFUSED TO REPROGRAM THE SYSTEM. HOWEVER, THERE IS A SERVICE ACTION/TSB 222 WHICH ADDRESSES THIS, BUT "IF THEY CAN NOT REPRODUCE THE SYMPTOM, THEY WILL NOT REPROGRAM THE SYSTEM." I HAVE BEEN TOLD THIS SAME STORY AT THE DEALERSHIP AND FROM THE CORPORATE HEADQUARTERS. IT HAS HAPPENED MULTIPLE TIME SINCE I HAVE OWNED THE VEHICLE. THERE ARE NOT ANY UPGRADES AVAILABLE FOR THE CONSUMER TO UPLOAD, NOR IS IT POSSIBLE WITHOUT SPECIALIZED EQUIPMENT. THANK YOU

SIDEWALL BLOWOUT AT HIGHWAY SPEEDS. SIDEWALL IS BUSTED IN (3) LOCATIONS: (1) OUTSIDE AND (2) ON THE INSIDE AT 3:00 AND 9:00 POSITION

BATTERY DEAD FOR THREE DIFFERENT TIMES IN PAST FIVE DAYS. WORKED AFTER JUMP START (WITH A STANLEY 450/900 AMP JUMP START SYSTEM), BUT DURING LAST TWO OCCASSIONS (ON 07/27/16 AND 07/28/16 IT GOT HOT TOO FAST SPECIALLY WHEN CAR WAS STATIONARY (ENGINE RUNNING) FOR FEW MINUTES. IT WENT HOT TO BOILING (ALMOST TO THE POINT OF FIRE EXPLOTION), AND EVAPORATING ACID FROM BOTH SIDES'S TOP (HUGE AMOUNT OF WHITE TOXIC SMOKE). DEFINITELY THE BATTERY IS DAMAGED. DEALER IS WILLING TO REPLACE; BUT I BELIEVE THIS IS A SAFETY CRITICAL ISSUE THAT SHOULD BE CAREFULLY INVESTIGATED TO FIND THE ROOT CAUSE, WHICH MAY NOT BE THE BATTERY ALONE OR ITSELF, BUT A MORE SERIOUS AND COMPLEX ELECTRO-MECHANICAL DESIGN FAILURE. STATS ARE BACKING-UP MY THOUGHTS: THE MAIN TOPICS OF COMPLAINTS FOR THIS CAR (SO FAR) ARE ELECTRICAL/BATTERY RELATED. I HAVE A VIDEO OF THE SMOKE FROM THE BATTERY. I OWNED SEVERAL OTHER CARS WITH DEAD BATTERY ISSUES, BUT NEVER THIS KIND OF SCENARIO WHERE BATTERY IS ABOUT TO EXPLODE. (NOTE: MY VIN NUMBER MAY NOT APPEAR IN US DATABASE BECAUSE I BOUGHT CAR IN PUERTO RICO, MANUFACTURED IN KOREA).

VEHICLE HAS 12,000 MILES ON IT ROTATE TIRES EVERY 4-5000 MILES. NOTICED A LOUD NOISE COMING FROM THE WHEEL WELLS ON THE INTERSTATE, DROVE TO THE LOCAL MECHANIC, CHECKED OUR WHEELS FOUND SQUARE SPOTS ON THE INNER TIRE TREADS. UNSAFE TO DRIVE HE CALLED IN TIRES AT THE TIRE SHOP, TIRE SHOP LET HIM KNOW THAT THEY ARE USING THE SAME TIRE ON THE NEWER MODEL BUT THE WORD EXTRA LOAD IS ON THE TIRE, REPLACED TWO OF THE TIRES BECAUSE MONEY IS SCARES. COMPLAINED TO KIA CONSUMER THEY STATED IT IS THE TIRE COMPANY'S PROBLEM (HANKOOK) AND NOT KIA. CALLED HANKOOK TIRE HQ IN NJ AND THEY STATE IT IS KIA AND HYNDIA'S PROBLEM. THIS IS A VERY DANGEROUS SITUATION WHERE THIS IS A FAMILY TYPE VAN AND THE BELTS ARE STRETCHING AND EVENTUALLY THEY WILL BRAKE POSSIBLE INJURY AND OR DEATH. DON'T KNOW WHERE ELSE TO GO NO ONE IS LISTENING.NEED HELP WITH THIS SITUATION

DRIVER SIDE PASSENGER DOOR FAILS TO CLOSE, LOUD NOISE WHEN ATTEMPTING TO LATCH, AND ALARMS SOUND UPON ENTERING OR EXITING VEHICLE IN A PARKED POSITION. AUTOMATIC DOOR NEEDS TO BE TURNED OFF, THEN MANUALLY CLOSE DOOR. MAY HAPPEN ALL THE TIME OR FAIL RANDOMLY.

THE ENGINE DIES WHILE DRIVING. BOUGHT THE MINIVAN WITH 97 MILES. DRIVES BACK HOME AND PARKED THERE FOR ABOUT 1 WEEK. (NEW YEAR HOLIDAYS). THEN STARTED TO DRIVE THE VAN. THE FIRST DAY (WITH ALMOST FULL GAS TANK) THE ENGINE DIES WHILE DRIVING 3 TIMES, ALL ON CITY STREETS WITH LOW SPEED. 2 OUT OF 3 TIME THERE IS LITTLE UPHILL, THE OTHER TIME IT IS IN FLAT GROCERY PARKING LOT. AFTER THAT I SCHEDULED SERVICE APPOINTMENT AND BEGIN TO USE THE VAN FOR COMMUTE AS WELL TO TEST MORE. FOR ONE WEEK IT IS DRIVING OK. BUT AFTER I FILLUP THE GAS TANK, THE ENGINE DIES AGAIN, IN ONE OF THE EXACT SAME PLACES NEAR MY HOME IT DIED ONE WEEK AGO. HAD THE ENGINE DIED WHEN ON HIGHWAY, IT WOULD HAVE MORE SERIOUS IMPACT. THE DEALER SERVICE DEPARTMENT SAID THEY CANNOT FIND ANYTHING UNUSUAL YET AND NEED TO KEEP THE VAN FOR LONGER TIME FOR DIAGNOSIS.

TL* THE CONTACT OWNS A 2015 KIA SEDONA. THE CONTACT STATED THAT AFTER ENTERING THE VEHICLE, IT FAILED TO START. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE CHARGED AND INFORMED THE CONTACT TO DRIVE THE VEHICLE MORE OFTEN. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 1,200.

THE ENGINE STOPPED AFTER DRIVING THROUGH A SMALL BUMP AT THE PARK LOT (LOW SPEED), ACCOMPANIED BY STEERING WHEEL LOCKING BY ITSELF. TRIED TO RESTART THE CAR AND IT DIDN'T WORK. JUMP START WAS ALSO UNSUCCESSFUL. THE CAR WAS TOWED TO THE NEARBY DEALERSHIP. AFTER DAYS OF WAITING, I WAS TOLD PROBLEM CAN NOT BE DIAGNOSED BUT THEY OFFER TO REPLACE THE COMPUTER. NOW I AM WAITING FOR THEIR NEW RESULT.

TL* THE CONTACT OWNS A 2015 KIA SEDONA. WHILE DRIVING APPROXIMATELY 5-10 MPH APPROACHING A RED LIGHT, THE VEHICLE ACCELERATED ON ITS OWN WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY WERE UNABLE TO LOCATE A FAILURE. IN ADDITION, WHILE DRIVING APPROXIMATELY 20 TO 25 MPH, THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND CRASHED INTO THE DRIVER SIDE OF ANOTHER VEHICLE AND A TREE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE AND REPAIRED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

HAD TURNED ON THE AIR IN THE SEAT AND SMELLED A PLASTIC BURNING SMELL WHEN I PARKED MY CAR AND WENT IN MY HOUSE TO GET MY SWIMSUIT AND TOWEL AND RETURNED OUTSIDE SMOKE WAS ROLLING OUT OF THE CAR. THE CAR WAS ON FIRE AT THE DRIVERS SIDE SEAT.