2005 KIA SEDONA Complaints

DT: RECEIVED A RECALL 05V232000 BACK IN EARLY JUNE FOR KIA SEDONA. CONTACTED THE DEALER THREE TIMES. THEY HAVE DONE AN INSPECTION FOR THE RECALL, BUT DID NOT HAVE THE PARTS. CONTACTED THE MANUFACTURER TWICE, THEY SAID DEALER SHOULD HAVE PARTS BY JULY 8TH, 2005. CONTACTED THEM AGAIN , AND WERE THEY WERE ON A NATION WIDE BACK ORDER, AND SHOULD BE DELIVERED SOME TIME IN AUGUST. *AK *NM

DT: THE CONSUMER MADE A COMPLAINT ON JUNE 30TH, 2005 FOR HIS KIA. HE RECEIVED A RECALL FOR THE PROBLEM, KIA HAS HAD THE VEHICLE FOR OVER WEEKS. BEFORE THE CONSUMER TOOK IT THERE THEY ASSURED HIM THEY HAD THE PART IN STOCK. HE CONTACTED THE DEALER SERVICE MANAGER, AND THE MANUFACTURER. AMY REPRESENTING THE MANUFACTURER SAID THEY WERE SETTING THE PART ASIDE WITH HIS NAME ON IT AND THAT WAS 10 DAYS AGO. THE DEALER STILL DOES NOT HAVE THE PART. THE RECALL IS FOR THE BEARING ASSEMBLY ON BOTH REAR WHEELS. *JB

DT: ON JUNE 13, 2005 CONSUMER RECEIVED A RECALL 05V232000, AND THE CALLED THE DEALERSHIP. AT THAT POINT HE WAS WAITING ON THE PARTS TO COME IN. ON JUNE 20,2005 AMY AT KIA IN CARTERSVILLE CALLED THE CONSUMER AND INFORMED HIM THAT THE PARTS WERE IN AND THEY WERE RESERVED IN HIS NAME. ON JUNE 29,2005 HE CALLED TO ARRANGE FOR THE VEHICLE TO BE TAKEN IN AND HAVE THE RECALL WORK DONE. WHEN HE ARRIVED AT THE DEALERSHIP THEY INFORMED HIM THAT THERE WERE NO PARTS. HE THEN CALLED ALVINA AT CONSUMER AFFAIRS AT KIA AND WAS TOLD THAT THEY COULD NOT GET THE PARTS. THE NUMBER FOR KIA: 800-333-4542 EXTENSION 45935, THAT IS THE MANAGER FOR CONSUMER AFFAIRS, ALVINA.*AK

DRIVING OUT OF SPOT AT PARKING LOT MY WIFE HAD THE STEERING TO HARD TO TURN AND THE ENGINE WAS ACCELERATED. SHE COULD NOT TURN AND HIT A CAR ON THE DRIVER SIDE FRONT WHEEL

TOOK MY 2005 KIA SEDONA VAN IN FOR THE 7 TIME SINCE 12/2004 TO HAVE BRAKES REPLACED. SPOKE WITH THE SERVICE TECHS AND THEY SAY THAT KIA SEEMS TO HAVE A PROBLEM WITH THE FRONT BRAKING SYSTEM ON THIS VEHICLE, AND IS AWARE OF THE PROBLEM. THE MANUFACTOR TELLS THE SERVICE DEPT. TO JUST KEEP REPLACING THEM. I AM WORRIED ABOUT THE SAFETY OF MY FAMILY WHEN DRIVING THIS VEHICLE. THE DEALERSHIP SERVICE DEPARTMENT HAS REPLACED THE BRAKING SYSTEM MANY TIMES, BUT THE KIA MOTORS REFUSES TO ACKNOWLEDGE THE PROBLEM.

DT:CONSUMER RECEIVED RECALL LETTER ON JUNE 15, 2005, AND THE DEALER SAID HE DID NOT HAVE THE KIT TO DO RECALL REPAIRS. CONSUMER WANTED TO TAKE VEHICLE ON TRIP ON JUNE 23, 2005 AND WAS CONCERNED THAT DEALER WILL NOT HAVE REPAIRS DONE IN TIME, AND VEHICLE MAY NOT BE SAFE. CONSUMER CONTACTED MANUFACTURER, AND THEY WANTED HIM TO CALL BACK. CONSUMER WANTED TO TAKE VEHICLE ON TRIP IF POSSIBLE.*AK