2020 KIA SEDONA Complaints

I felt it was necessary to follow up on the open recall I have on my vehicle. I have owned the vehicle since Nov. 2019 and not once have we been contacted either by mail, verbal communication, by the NHTSA or the dealership of which the vehicle was purchased. Here we are in April 2024 and just a random click on “check recalls” button located on our vehicle insurance company website, made me aware of the open bulletin. I guess my question is, why are the insurance companies not offering the owner information on this? Or even the company who has been placed as lien holder? Why are we solely dependent on the USPS to deliver correspondence in hopes of making it to the correct address and owner? What happens if the owner has moved and the notification of recall did not forward to the new address? Too many “what if’s” in this scenario to allow unnecessary delay of repair. I’d like to see insurance companies begin notifying the owner as well. Makes sense to me. Or again, even the lien holder could attach notification to that months bill.

Oil consumption test failed. Told by dealer the first part of the repair is not covered under the power train warranty because my vehicle is not listed on the list of affected vehicles even though it has the GDI motor that is listed. It's a V6 and not a 4 cylinder and the V6 is not on the list. Dealership in knoxville has done the oil consumption test. Vehicle was bought new in November of 2019 and services have been preformed according to manufacturers recommendation. Van has 104,500 miles on it. Has a 200,000 power train warranty. Kia customer service said it is not covered on the manufacturer warranty because it ends at 100,000 miles. Dealership says its not covered on 200,000 mile power train warranty and Dealership ship isn't responsible because my vehicle and motor are not on the list. I wasn't even aware this was an issue until my van started acting up between oil changes and the oil pressure light came on and the van started stalling. At that time I put 4.5 quarts of oil in it and scheduled the Dealership visit just before 100,000 miles but was told to bring it back if the oil level dropped again. Now it's past 100,000 miles and they didn't register the complaint I made before 100,000 miles. 2nd part of oil consumption test was done today.

The contact owns a 2020 Kia Sedona. The contact stated while driving 40–45 MPH, the check engine warning light illuminated. The contact stated that while driving at an undisclosed speed, the headlights and taillights became inoperable. The contact also stated that the oil level was low after checking the dipstick. The driver's side window was stuck in the down position. The contact depressed the window button, but the window failed to roll up. The vehicle was taken to an independent mechanic, and the contact was informed that there was a leak in the trans axle boot, and the 02 sensor and trans axle boot were replaced. The vehicle was taken to the local dealer, where it was diagnosed that the headlights and taillights needed to be replaced. The dealer performed an oil pressure test, which indicated that the oil level was a 1/2 quart low. The vehicle was repaired, but the failure recurred. The contact stated that there was water inside the headlight housing. The vehicle was taken back to the same local dealer, and the contact was informed that there was no warranty coverage on the vehicle. The manufacturer was contacted, but there was no additional assistance provided. The failure mileage was approximately 79,000.

The contact owns a 2020 Kia Sedona. The contact was notified by the local Police that the rear brake lights were not illuminating as needed. The vehicle was later taken to the local mechanic who was unable to determine the cause of the failure. Later while driving approximately 20 MPH and depressing the brake pedal, the brake pedal extended to the floorboard. The vehicle was immediately towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 41,000.

The contact owns a 2020 Kia Sedona. The contact stated while attempting to start the vehicle in hot temperatures, the vehicle failed to start immediately. After several attempts, the vehicle was able to be started and seemed to return to normal functionality. The contact stated that the failure had become a regular occurrence during the summer months. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 22,000.

my new kumo ho7 235-60-r18, tire fell apart on road trip from fl. to wi. had service done in Clarksville tenn. kia dealership on july 12th 2021. tire had to be replaced. odometer read 5,711 now another tire failed replaced jan. 22nd odometer read 11,765

Driving down the interstate at 70mph and the vehicle suddenly began to brake and the forward collision warning light illuminated along with the check engine light. The car stopped on the interstate and this happened at 1:15 am and it was in a rural area and it was pitch black outside. Luckily no one plowed into the back of the car. Was able to restart the car and was barely able to get it to the side of the road before it shut down again. 6 miles to the nearest exit attempted to get the car off the highway. After several attempts and turning off every electric accessory and sensor was able to get the car to the exit. KIA toed the car to the nearest dealership the next day. They discovered that the wiring harness was chewed up in several places and caused numerous shorts circuits and malfunction codes. I own several vehicles that are parked in the same area and this is the only one that has chewed up the wiring. My daughter and 2 of the grandchildren were in the car when this happened and they could have been killed if someone had plowed into the back of them at 70+ mph. This is a 2020 Kia Sedona and I'm being told that this is not covered under warranty. There is something wrong here seeing how this only happened to this car and not my other cars nor my boat. The car is in the shop and will not be ready for a week or two and this happened more than 350 miles from my house. I have lost the use of this car and Kia refused a rental because they said it was not a warranty issue. I know Kia is having this same issue with many of their vehicles. Does it take people to die for this to be addressed? I hope not. My family could have easily been killed because of this. Luck is probably the only thing that prevented a tragedy here. The car has not been repaired yet so I don't have any documents to upload yet.

What component or system failed or malfunctioned, and is it available for inspection upon request? It looks like the ECU communication to my key fob failed and the engine was shutdown while I was driving the car on the highway. Then the anti-theft system called Immobilizer kicked in and prevented me to start the car again. It looks like the memory of my key fob id was erased or something as my car seemed to complain that the fob was not present when it in fact it was right next to me in the center console. How was your safety or the safety of others put at risk? I was driving with my three young kids and wife and we and to shoulder the car in the highway. I was forced to shoulder the car because the engine shutdown in the middle of driving. This was highly unexpected behavior and my immediate thought was to pull to the side of the highway and take a look a the issue in a safer spot but parking at the side of a highway while other cars are driving past at 75MPH is not the safest idea. Has the problem been reproduced or confirmed by a dealer or independent service center? The car was towed to a nearby KIA dealership and they have yet to take a look at it. It has been four days since the incident. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? I filed a complaint with KIA on Sunday and called today, they said they are escalating the issue but we have not heard any changes. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warnings prior to the incident, the dashboard lights turned off and an indicator light showed the immobilizer mode was on.

NINE TIMES OUT OF TEN THE THIRD ROW SEAT DOESN'T LATCH PROPERLY. USUALLY ONE SIDE WILL LATCH SECURELY AND THE OTHER WON'T. THEN IT GETS STUCK. SUPER DANGEROUS AND NEEDS TO BE RECALLED ASAP. VEHICLE HAS 3600 MILES ON IT NOW AND HAS BEEN HAPPENING SINCE WE PURCHASED IT NEW.