2015 KIA SEDONA Complaints

Took our 2015 Kia Sedona for an oil change and checkup due to the engine overheating multiple times. They did the oil change at about 96k miles and said nothing was wrong with the engine. That if anything were to happen then just bring it back in. We went on a trip to Georgia from Miami, we got stranded there because the engine again started overheating. We got the car back and took it to Kia in Doral. Service department stated that the head was damaged. Sales manager says it needed a new engine that would cost us 7500 to replace. We owe 7200 on the vehicle. That would put us at 14k dollars when it was not our fault that the engine failed at 96k miles. The sales manager at Doral Kia promised that they would take care of the 7200 loan if we bought a New Kia Carnival once they arrive in the lot. We took our Kia Sedona and left it there while we waited a week for the Kia Carnival to arrive. We finally get a call and we walk in to see it. Car states on window sticker MSRP $36k. We wait for them to bring the financing paper work and they put the cars MSRP AT $51k. Very upsetting what we encountered. Turns out that the scammers will only pay our loan off if we pay their markup of $51k for the new van. After expressing how upset we were for having waited our time, they try to say that the only way they could sell the New Kia Carnival to us at MSRP of $36k is if we pay the 7200 that we owe and we leave our Kia Sedona to them as trade in for ZERO dollars. Need this issue resolved asap!

Last Thursday, 5 days into the new year I was coming back from the chiropractor and the grocery store , approximately 15 miles from my home. I got home and parked my van outside (usually park in the garage but would be leaving within the hour so didn't want to open the garage door and let the heat out). I shut the van off and carried groceries inside. Long story short I received a call from my husband that the neighbor called to say there was smoke next to our deck and I looked out the window and my kia was on fire! Rear end just engulfed in flames. I have never had any issues with my van ever. She ran great, had maybe 2 dings in her but was not torn up or abused. My husband is a mechanic and changed oil and spark plugs and we treated her good! It was a very sad day. Sorry to ramble on. You may contact me if you have any questions. I do screen calls for #s I don't know so please leave a voice-mail or contact via email with a # and extention if preferred. I attached photos below. Also have a police report for insurance purposes. Thank you for taking time to read this!

Car overheats. Dealership confirms Blown head gasket . Kia won’t cover repairs. Van is under 100k miles

My car a kia sedona, 2015, 85000 miles, was inspected by Matthews Kia on 10/7. It was RECOMMENDED that I have spark plugs and coils replaced. I was NOT told of the consequences or the urgency of this repair if I declined this repair. The check engine light was not on and it was running fine! THEY LET ME DRIVE IT HOME WITHOUT ANY WARNINGS. I went to bring it to a mechanic on 11/8 to have a second opinion and have the work done if they agreed with the diagnosis. That is when I was told it was a blown head gasket and the mechanic said there was nothing I did to cause this, I was able to drive it home, but i drove it directly to the dealership. They are supposed to last the lifetime of the car. It is only when I drove it 1 MILE from that mechanic to kia when it started to overheat, and The check engine light came on. When Kia inspected it and confirmed it was a blown head gasket and quoted me for a new engine. My safety was at risk because I have 2 children and when the engine went that is when the engine light came on and we almost got into an accident because I lost power.

The contact owns a 2015 Kia Sedona. The contact stated while starting the vehicle, it would not start. The contact was able to change the battery and the vehicle was able to restart. The vehicle was taken to the dealer, and while the vehicle was at the dealer, it caught on fire. The dealer stated that the vehicle had a short circuit that caused the vehicle to catch on fire. The manufacturer was contacted, and a case was filed. The failure mileage was 80,000.

There is a strong gasoline smell inside and outside of the vehicle. This is a fire risk and breathing hazard. I took the vehicle to a mechanic to be diagnosed/repaired on 10/13/2022. The mechanic confirmed there was a leak and stated that he had never seen a leak in this area of the vehicle before. He stated based on where it was that he believes it is a manufacturer defect. The fuel line was replaced at the cost of $699.16. However, the gasoline smell inside and outside of the vehicle remains. I contacted Kia Customer Service on 10/17/2022 and they said there were no recalls associated with this issue and I was on my own for getting it repaired. There have been no warning lights/indications related to this ongoing safety issue. A recall was issued for the 2011-2012 Kia Sedona for the same reason. In that recall (SC188), the fuel rails are to be replaced.

The headlights blink on and off and keep going out and have to be changed often.

I have already submitted a claim regarding my passenger side middle seat not locking into the track and having a significant safety concern. On July 1st my sister in law was sitting in the back (middle drivers side captains chair this time) while driving and attempted to move the seat forward slightly to make more room in the back. After she pulled up the lever the seat would not latch onto the track and started to slide back and forth freely. I had to pull over slowly so she would slam forward and after many unsuccessful attempts finally was able to get the seat to stay in a fixed position so we could continue driving. Once again this is a huge safety concern for the vehicle and has now happened on both sides. We cannot use our passenger side captains chair at all because of this issue.

We were driving and pulled over to a grocery store and noticed that the dash lights were going crazy and then the cabin started to fill with a little smoke and then the car shut off. The doors would not open and the car had no power at all. We were finally to get us and our kids out. I popped the hood and noticed a small fire next to the ground wire. The engine had caught fire. I put out the fire. There is another set of recalls on Kia's about the engines and the car catching on fire. The Kia dealer said that there is not a recall on this car.

In 2017 my Sedona was leaking water In the rear well. South Austin Kia accused my 135 lb dog of peeing in the rear well. He will not fit back there. After many attempts to get them to fix it and contacting corporate I was told "if I can prove it is leaking they will try to fix it". I went through a carwash climbed into the back and videotaped it. Took it back to Kia of South Austin and the recrimped the well. When I got my van back they had failed to reinstall the carpet and bolts. Two months ago I took my van to Firestone for its oil change. 1000 miles into it my check engine light came on. We read the code and it came up no oil. We added oil, took it to Firestone and there is no evidence of an oil leak. The check engine light stayed off until last night. It threw 138 codes. Never ever seen so many codes. I'm replacing this van in a couple of weeks. We are limping it. I get sever panic attacks thinking about going back to Kia of South Austin for the treatment that has occured.