2012 KIA SEDONA Complaints

KEY STUCK IN IGNITION. PARKED MINI-VAN, CANNOT REMOVE KEY FROM IGNITION. WHILE TURNING COUNTER CLOCKWISE, STOPPED AT ACC POSITION. CAN TURN KEY CLOCKWISE, RESTART ENGINE, TURN OFF ENGINE, KEY WOULD NOT TURN COUNTER CLOCKWISE PAST ACC POSITION. TOOK TO DEALER, DEALER COULD NOT DUPLICATE PROBLEM. COST $170. 2 DAYS AFTER PICK UP MINI-VAN FROM DEALER, WIFE DROVE TO GROCERY STORE, COULD NOT REMOVE KEY FROM IGNITION. CHECKED INTERNET, SEEMS THAT THERE HAS BEEN A PROBLEM GOING ON SINCE 2006 WITH NUMEROUS KIA VEHICLES BUT NO TECHNICAL SERVICE BULLETINS. I WAS ABLE TO DUPLICATE IT ONCE. I COULD NOT TURN KEY COUNTER CLOCKWISE PAST ACC, WHEN I TOOK FOOT OFF BRAKE PEDAL, VEHICLE ROCKED SLIGHTLY, HEARD CLICK AND SAW GEAR SELECTOR LEVER SHUDDER. NOW COULD TURN KEY AND REMOVE FROM IGNITION. I THINK SOMETHING WRONG WITH SHIFTER LINKAGE NOT RELEASING MICROLOCK IN IGNITION. *TR

TL*THE CONTACT OWNS A 2012 KIA SEDONA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH AND MAKING A RIGHT TURN, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND CAUSING THE VEHICLE TO ACCELERATE INDEPENDENTLY. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.

TL* THE CONTACT OWNED A 2012 KIA SEDONA. WHILE DRIVING 30 MPH IN RAINY WEATHER CONDITIONS, THE VEHICLE VEERED TO THE RIGHT, CRASHED INTO A CURB, AND ROLLED OVER. THE AIR BAGS FAILED TO DEPLOY. THE REAR PASSENGER SUSTAINED A CHIN INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000. THE VIN WAS NOT AVAILABLE.

REAR HATCH WON'T OPEN WHEN SITTING OUT IN THE SUN FOR 4-5 HOURS. AFTER IT COOLS DOWN, IT WILL OPEN. WHEN SITTING FOR LONGER THAN 3 HOURS, IT WILL NOT OPEN. *TR

MY SON WAS DRIVING THE CAR WITH MY GRANDSON IN THE FRONT PASSENGER SEAT. SMOKE CAME OUT OF THE AIR CONDITIONING VENTS AND A FIRE STARTED IN THE WIRING BELOW THE DASH ON THE PASSENGERS SIDE. MY GRANDSON PUT OUT THE FIRE WITH HIS SHOE AND AFTER TURNING OFF THE AC THE SMOKE STOPPED. DEALERSHIP SAID BLOWER MOTOR WAS DRAWING TOO MUCH CURRENT. SUBSEQUENTLY THEY FOUND A 40 AMP FUSE HAD BLOWN AND A BAD MOTOR RESISTOR. THIS PROBLEM NEVER SHOULD HAVE HAPPENED AND IF THE FIRE HAD SPREAD, AT BEST THE CAR WOULD BE TOTALED AND WORST CASE A SERIOUS ACCIDENT WITH POSSIBLE LOSS OF LIFE. NEXT ISSUE IS A BAD IGNITION SWITCH. IT WAS VERY DIFFICULT TO TURN THE KEY IN THE SWITCH. REPLACING KEY DID NOT HELP. ENDING UP REPLACING IGNITION SWITCH. IN AN EMERGENCY NOT BEING ABLE TO USE YOUR CAR COULD BE LIFE THREATENING. *TR

FIRST THE CHECK ENGINE LIGHT WOULD COME ON AND THE VAN WOULD JERK THEN I HAD NO CONTROL OVER THE GAS 6/19/2014 I HAD TO PULL OVER TURN THE VAN OFF WAIT ABOUT FIVE MINS THEN TURN IT BACK ON A GO TILL IT HAPPENED AGAIN TOOK IT TO THE DEALERSHIP GOT IT FIXED THEN TWO DAYS LATER 6/21/2014 SAME PROBLEM OCCURRED AND THIS TIME THE GAS WOULD GO DOWN ON ITS OWN SO I TOOK IT BACK ON THURSDAY 6/26/2014 THEY LOOKED AT IT CAME OUT TOLD ME IT WAS A THROTTLE ISSUE AND HE WASN'T GOING TO LET ME DRIVE IT THEY PUT ME IN A RENTAL AND I GOT MY VAN BACK ON 7/02/2014 AND ABOUT THREE TO FOUR HOURS OR SO AFTER GETTING IT BACK THE THROTTLE STARTED DOING IT AGAIN SO NOW I HAVE TO CALL THEM BACK AGAIN AND LET THEM KNOW THE THROTTLE IS DOING IT AGAIN. I HAVE FOUR DAUGHTER'S THAT DRIVE AROUND IN THE VAN WITH ME WHEN IM NOT AT WORK I CAN'T TAKE THE CHANCE OF SOMETHING HAPPENING WHILE THERE IN THE VAN WITH ME AND I CANT KEEP TAKING THE TIME TO DRIVE THE VAN FROM LEHIGH TO CAPE CORAL TO GET IT FIXED. WHEN I TOOK IT THE FIRST TIME I HADTO PULL OVER ABOUT 12 TIMES BEFORE I GOT THERE. *TR

I HAVE REPORTED TO THE KIA DEALERSHIP AND FILED A COMPLAINT WITH KIA MOTORS CUSTOMER SERVICE ABOUT THE ACCELERATOR PEDAL BEING UNUSUALLY SENSITIVE TO FOOT PRESSURE. THIS IS A CONSTANT ISSUE THAT CAUSES ME TO ACCELERATE MORE THAN I WISH TO. I HAVE NEVER EXPERIENCED AN ISSUE WITH AN ACCELERATOR PEDAL IN MY DECADES OF DRIVING EXPERIENCE. FROM A STOP, I HAVE TO CONCENTRATE ON PRESSING DOWN EXTREMELY GENTLY OR ELSE I CAN SPIN MY WHEELS AND LURCH FORWARD UNINTENTIONALLY. WHILE DRIVING I CANNOT HELP BUT SPEED UP MORE THAN I WANT TO DO. IT IS DANGEROUS AND WASTES FUEL TO BE CONTINUALLY BACKING OFF FOOT PRESSURE AFTER THE OVERLY SENSITIVE (LOOSE FEELING) GAS PEDAL SPEEDS UP THE ENGINE. I ASKED TO TAKE THE DEALERSHIP SERVICE DIRECTOR WITH ME. HE HAD ME DRIVE ANOTHER KIA SEDONA, WHICH IS WHEN I DISCOVERED THE ACCELERATOR PEDAL FELT AND ACTED SIMILARLY TO MINE. THEREFORE, THIS IS A GENERAL SAFETY PROBLEM THAT SO FAR KIA MOTORS HAS CONFRONTED. MY DEALERSHIP DID CHECK OUT MY GAS PEDAL AND THOUGHT THERE WAS NOTHING EXTRAORDINARY ABOUT HOW IT PERFORMED. THERE WAS NO FIX FOR MY PROBLEM. THE KIA SEDONA HAS A PEDAL THAT ACTS DIFFERENTLY THAN OTHER KIA VEHICLES. I HAVE A FRIEND WHO OWNS A 2012 KIA SUV THAT I HAVE NO PROBLEM WITH, AT ALL. *TR

I BOUGHT THIS 2012 KIA BRAND NEW IN 2011 WELL, A FEW MONTHS AGO, WE TOOK IT IN FOR AND OIL CHANGE AND IT WAS MAKING A LOUD NOISES IN THE ENGINE, THEY FIX IT. ALSO A PART FEEL OF THE VEHICLE WHICH SECURES THE SIDE DOOR THEY ORDERS THE PART AND WE HAD TO KEEP CALLING THEN TO SEE IF THEY GOT THE PART IN FINALLY THEY DID I TALK TO THEM ABOUT THE LIGHTS NOT TURNING OFF AFTER WE TURN OFF THE VEHICLE AND HAS RAN THE BATTERY DOWN SEVERAL TIMES AND I HAD TO REPLACE THE BATTERY THEY CHECK IT OUT AND COULD NOT DETERMINE WHAT THE PROBLEM THEY HAD TO CALL SOMEONE. THEY SAID THEY WOULD GET BACK TO US FOUR MONTHS AGO NO RESPONSE SO I TOOK THE VEHICLE IN TODAY TO GET AND OIL CHANGE [XXX]. SAID HE CAN?T HELP ME THE WARRANTY IS OUT AND PRETTY MUCH JUST GET OVER IT,CALL THEIR CROP OFFICE WELL [XXX]. JUST GRAB A BUSINESS CARD AND GAVE IT TO ME WITH A GRIN ON HIS FACE LIKE YEA GOOD LUCK WITH THAT ONE.PERSON I SPOKE TO ASK ME A FEW QUESTIONS AND THEN HUNG UP I CALLED BACK TALK TO SOMEONE WHO SAID GIVE ME A FEW DAYS TO RESEARCH THE PROBLEM [XXX] TOLD ME THEY WILL CHECK OUT THE LIGHTS IN WHICH THEY DID I ASSUME. WENT TO PAY FOR THE OIL CHANGE NO MENTION ANYTHING ABOUT THE LIGHT PROBLEM SO I ASKED THE STATUS OF THE LIGHT PROBLEM. [XXX]. SAID IT WAS AN ?ELECTRICAL PROBLEM? AND THEY NEED SOMEONE TO AUTHORIZE HIM TO FIX IT.I ASKED WON?T KIA AUTHORIZE THEM TO FIX IT HE SAID NO WE HAD TO SO I ASKED HIM IF WE AUTHORIZE IT THAT MEANS WE HAD TO PAY FOR IT RIGHT.? HE STATED YES. I BE RESPONSIBLE FOR THE BILL RIGHT HE STATED I WOULD HAVE TO PAY THEM A MINIMUM OF $150.00 FOR THE LABOR BEFORE THEY PUT IT BACK TOGETHER OR GIVE ME MY VAN BACK. WE ASK HIM IS THERE A CHANCE IT COULD CATCH ON FIRE OR ANYTHING HE STATED NO BUT IT IS AN ELECTORAL PROBLEM THAT IS A THAT WAS THERE BEFORE WE BOUGHT IT'S NOT SOMETHING WE DID OR CAUSE HE AGREE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHILE I DRIVE A CAR. IT WAS VERY HUMIDITY CONDITION. SO I TURN ON AC TO WINDOWS. FEW MINUTES LATER THEN SUDDENLY AC STOP. THE WINDSHIELD ARE CLOUDED UP WITH STEAM. SO I CAN'T SEE ANY THROUGH THE WINDSHIELD. SO I STOP AND NEED TO WAIT TILL ITS GONE. SO I VISIT MY MECHANIC AFTER DAY. HE SAID AC PIPE LOCATED BEHIND STEERING HOSE IS ABRADED BY STEERING HOSE. SO AC GAS LEAKED AT ONCE. IT SHOULDN'T HAPPEN. IT IS VERY DANGEROUS SITUATION.. *JS

TL* THE CONTACT OWNS A 2012 KIA SEDONA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH THE VEHICLE LOST ACCELERATION INDEPENDENTLY AND THE SPEED WOULD NOT INCREASE TO 30 MPH WHEN THE PEDAL WAS ENGAGED. THE FAILURE OCCURRED TWICE OVER A PERIOD OF A YEAR. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE SENSOR FOR THE THROTTLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT THE ODOMETER READING WAS INCORRECT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.