2021 KIA SELTOS Complaints

The contact owned a 2021 Kia Seltos. The contact stated while driving 20 MPH, there was an abnormal sound coming from the engine. The check engine warning light was illuminated. The contact stated that on another occasion while driving at slow speeds and approaching a stop sign, the engine seized. The contact was unable to coast to the side of the road and the vehicle failed to restart. The vehicle was towed to the dealer; however, the dealer refused to diagnose the vehicle. The vehicle was then towed to the residence. A mobile mechanic arrived at the residence and diagnosed the vehicle with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was repossessed. After some investigation, the contact related the failed to NHTSA Campaign Number: 25V099000 (ENGINE AND ENGINE COOLING). The manufacturer was made aware of the failure and advised contact that there would be an email from the manufacturer. The contact stated that the manufacturer had reached out via email; however, no assistance was offered. The failure mileage was approximately 54,000.

Issue started to occur around 40,000 miles, when excellerating from a stop to about 30mph and when turning vehicle will feel as if it’s grinding or clunking in the front power train area. As miles increase on vehicle issue seems to happen more frequent.

Complaint about KIA Safety Recall 25V099 I'm writing to let you know my concern about the safety recall I got for my Kia Seltos 2021. I received this letter on April 14th• and I took it to the dealership as soon as I could, to Federico KIA, at 1911 East Edwardsville Rd, Wood River, IL, 62095. I dropped off my car on April 17th and I was given a rental car the next April 18th and told that my car needed a new engine. Federico Kia kept the car for almost a month with no ETA for a new engine, according to what I was told by the Dealership by call. Then all the sudden on May 12th I get a call saying that my car was ready, I go to pick it up the next day, and no information was given to me about what was done to the car, after I signed the paperwork. Then I found that no change of engine was done and that only they did a "RETEST" and passed. I took the car and felt different vibrations and sounds coming from the car. I call them after it, and they said that all it was done according to Kia instructions. On May 14th I called Kia's Customer Care Center phone number and told them about it. They instruct that the situation was strange, and they agreed with my concern of "Why would they keep a car for a month saying that a new engine was required, and now all of the sudden the car was good, and that I had the right to go to a new dealership and ask for a new test" On May 19th I went to Lou Fusz Kia, at1025 N Lindbergh Blvd, St. Louis, MO 63132. I was about to drop off my car, they agreed to take it, until they saw in their system that I already did the test for the recall, I explained to them my situation, but their answer was "we are going to get the same results from the test and also there's going to be charge from until, since you already had one". I don't have any light popping up on my dash for now, but I don't like the noise coming from the engine, but Kia seems to not care about it. Also, I feel very unsecure now, after they had my car for a month, saying that an engine replacement was needed, and now by new te

The contact owned a 2021 Kia Seltos. The contact stated that while his son was having the vehicle service, he was informed that the vehicle was consuming an excessive amount of oil. The contact was unaware of any warning lights being illuminated. The vehicle was taken to the dealer and was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact traded the vehicle. The contact then received notification of NHTSA Campaign Number: 25V099000 (ENGINE AND ENGINE COOLING). The manufacturer was made aware of the failure and advised contact that he would be getting an email from the manufacturer’ however, the contact was still awaiting the email notification. The approximate failure mileage was 117,000.

Kia issued a recall for defective piston oil rings. The recall was performed on my 2021 Kia Seltos and showed that I needed an engine replacement. The day that the dealership tested my car Kia suspended the recall stating the test was inaccurate. When the recall test was reissued my car passed and was denied for a new engine. An oil consumption test was performed on my car and the results were that my Seltos goes through 2 quarts of oil every 1,000 miles. Kia will not do anything because I do not have records of 1 oil change that was done at my home. The recall stated the car is at risk for a fire hazard because oil could be seeping places it is not supposed to be. The car will also shut off while being driven if the oil gets below 2 quarts low.

My vehicle is currently in the shop at the local Kia dealership. Over the past week my vehicle has randomly stalled several times. The engine sounded like it was sputtering, and just not accelerating properly. The car would stall at low speeds while turning corners or pulling into a parking spot. I do not have the diagnosis as of yet but believe my vehicle should be considered one of the recalled engines due to its date manufactured and the current issues that are occurring. Noticed stalling at speeds 45mph or less. It's very frustrating with a vehicle having 82,000 miles on it. All mandatory maintenance has been done at correct intervals and now this. It needs to be reported.

Got to engine light error codes: P030100 and P030000. Happened 3 times: 1st time had loss of power and engine light flashed, could not accelerate, and vehicle shuttered. Took to world kia north San Antonio. They cleared the code. It ran fine for a while and same problem occurred. Took back to world Kia north. They had it quiet few weeks, finally got it back, they said they took it on a 60 mile road test no problems so gave it back. I drove it maybe less 2 hours after getting it back and the same problem happened loss power would not accelerate and engine light flashed but did not come on. Called Kia right when happened and brought it right back world Kia North and the service manager said to keep it running so they can see what going on, and they finally noticed the same thing. So it been at dealership since then.about month has past and it not been repaired yet. It been serviced every 5000 miles and been taken care of since I owned it! I have looked up how lot people with the S/X models have had same problems and many recalls on seltos and souls due to same problems. I’m a 100 disabled vet and having a vehicle get me to the hospital reg important. I was given a loaner car which was great so wanted to share this.

The contact owns a 2021 Kia Seltos. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the piston oil rings, resulting in damage to the engine. The contact was informed that the engine needed to be replaced. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); and the VIN was included; however, parts were not yet available for the recall repair. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 98,000.

The contact owns a 2021 Kia Seltos. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, the part to do the repair was not yet available. No further information was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Kia Seltos. The contact had received notification of NHTSA Campaign Number: 21V259000 (ENGINE). The contact stated that while driving at an undisclosed speed, the vehicle vibrated, and failed to accelerate as intended while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the local dealer and failed an inspection. The contact was informed that a new engine would be ordered. The contact picked up the vehicle and was informed that the manufacturer had placed a hold on the recall repair. However, an update to the piston ring noise sensing system (PNSS) was performed. The contact was informed that the vehicle then passed the inspection. The dealer refused to replace the engine and the vehicle was removed from the recall list. The contact stated that the failure persisted. The vehicle then failed the inspection. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was approximately 71,000.