2021 KIA SELTOS Complaints

View complaints related to 2021 KIA SELTOS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 360 complaints submitted for the 2021 KIA SELTOS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2021 KIA SELTOS
    - Ruskin, FL

    2021 Kia Seltos ~50,000 miles. My horn doesn't work. I live in Tampa, so definitely need a horn. Also my infotainment center is trash. It works perfect about 30% of the time. The other 70%. Oh well where do I start? It will completely freeze, the screen turns black, when I get a call in, oh boy that's a showdown. It'll freeze, then I have to grab my phone, and answer it. Can't even use the BT (Bluetooth) in the car, I've used both Android Auto, and Carplay. It doesn't matter it's still terrible. It's unresponsive to touch about 90% of the time. Absolute trash. I've only had this car for a few months (I'm the second owner), and I can see why that last owners got rid of it. I've had nothing but issues out of this car. If I wasnt screwed by the dealership and payed 20k more than it was worth, I would have done traded the stupid thing in. I'm honestly thinking about trading it in to a Tesla, and just transfer all the negative equity over. Yea it'll cost an arm and a leg, but atleast I'd have something I'd like.

    Source: NHTSA WEB SITE
  • 2021 KIA SELTOS
    - Orlando, FL

    My car door flew open while I was driving. Car did not recognize that my door was open. The locking mechanism on the driver side of the vehicle seems to have given out. Cannot close driver side door.

    Source: NHTSA WEB SITE
  • 2021 KIA SELTOS
    - Valrico, FL

    Motor stalled while driving down the road almost causing an accident with my son and wouldn’t run again on my brand new Kia Seltos right under 37,000 miles. Towed the car to the dealership & they said the motor was blown they insist it’s my fault because I can’t provide a receipt for an oil change in a 10month period. I purchased brand new with and extended premium KIA warranty and they won’t do anything, sorry we can’t help you. They say all they can do is replace the motor while charging me $7,600. The motor never had lights flashing with oil pressure, overheating or any alerts it just died while driving down the road.

    Source: NHTSA WEB SITE
  • 2021 KIA SELTOS
    - Streamwood, IL

    The contact owns a 2021 Kia Seltos. The contact stated that while at a complete stop, the vehicle would stall upon depression of the accelerator pedal as the battery, oil, and check engine warning light illuminated. The contact shifted the vehicle into park(P) and restarted the vehicle and the vehicle drove as needed. The contact took the vehicle to a dealer where a diagnostic test was performed but no failure was found. The contact also stated that the horn intermittently failed to operate as needed. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 8,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2021 KIA SELTOS
    - Boston, MA

    My kia model is excluded from the piston ring recall but is exhibiting similar engine problems. The engine stutters nearly stalls and smells of oil frequently.

    Source: NHTSA WEB SITE
  • 2021 KIA SELTOS
    - Midlothian , IL

    My kia seltos 2021 is 47k miles and all ready have a issues whit a misfire on piston at position 4 this is the 2.0 L version and I call the dealership for see what is the problem because I notice that when is time for oil change it comes only with 4 quarters of dirty oil. And also when star the vehicle in the morning for go to work, it make a strange sound. I hope is nothing bad but kia needs to fix this problem with the engines.

    Source: NHTSA WEB SITE
  • 2021 KIA SELTOS
    - Mount Vernon, KY

    Today 9/7/2022 I was driving down a hill going about 55mph, when all of a sudden the car started jerking all of the warning lights on the dashboard came on (ABS, ACC, AEB, BSW, FCW, LDW, and the LKA). So essentially all the cool features. The vehicle then popped up a warning decrease speed immediately. Ever since then the car is like in a limp mode thing where it will not allow me to drive over 35mph. It continually jerks, and shakes. It stutters. Absolutely ridiculous. I haven't even had this car long enough to make the first payment. It feels like the back wheels lock up while driving, I'm not sure if they are but it feels like it. If I weren't in debt 40k on a car that's worth about half that (yes the dealership screwed me over). The guy I purchased from (mind you this is at a kia dealership) he is no help he refuses to answer me. I even called the main store to get ahold of him, and he refuses to talk. The service department refuses to help. I will NEVER buy another kia. This is my first and definitely last. At this point I honestly don't even know where to take it to get it fixed because they're the only kia dealership within about 100mi.

    Source: NHTSA WEB SITE
  • 2021 KIA SELTOS
    - GEORGETOWN, IN

    CAR IS BURNING OIL AT AN UNUSAL RATE. I HAVE TAKEN IT BACK TO KIA DEALER AND THEY KEEP DOING WHAT KIA TELLS THEM TO. EVERY TIME IS IS 1-2 AUARTS LOW JUST AFTER 1000K MILES. THIS CAR ONLY HAS 38K MILES ON IT AND HAD UNDER 36K WHEN STARTED TAKING IT TO THE KIA DEALER TO GET INVESTIGATED. THEY HAVE DONE OIL CONSUMPTION TEST; THEY HAVE DONE INTAKE CLEANER SERVICE AND IT IS STILL BURNING OIL. NOW, THEY ARE TELLING ME THAT THEY ARE CONTACTING KIA TO SEE WHAT IS NEXT STEP. THE CAR IS ONLY 1 YEAR OLD WITH 38K MILES.

    Source: NHTSA WEB SITE
  • 2021 KIA SELTOS
    - Boca Raton, FL

    I was driving the car at a speed of approximate 30 mph. As I was slowing down for a traffic light, the car jerked backwards. The car braking system engaged without me touching the brake. When I took the car in for service, I was told they could not duplicate the issue. I took the car in after receiving the recall. I was assured all was well with the car, though I was having issues with the car stalling out at traffic lights. I took the car in for service and was told by the manager that they could not duplicate the problem. I became so frustrated with the car that I insisted the manager get in my car and drive it with me until the problem presented itself again. He did and the car stalled out on him 2x. They kept my car for two weeks and called me to tell me that the car had no oil in it. I told them I got a recent oil change at another KIA dealership, so the issue was not my responsibility. No check engine light or oil light ever came on to notify me of any issue. KIA kept my car for over 2 weeks. They installed a Camshaft, Exhaust, Tensioner, RTV Gasket, and engine bracket, retimed the engine, replaced the hydraulic tensioner and resealed the timing cover. I continue having problems with the car. It sputters, stalls at traffic lights and sometimes when shifting gears. I have not been able to resolve the issues with the car even after involving a senior administrator, Ariston Crane, in their consumer affairs department.

    Source: NHTSA WEB SITE
  • 2021 KIA SELTOS
    - Henderson, NV

    I changed the oil of my Kia Seltos EX (not turbo) at 14,750 miles and was alarmed to discover it was 1.5 quarts low. I proceeded to check the oil level every few weeks. Here are the results: 16,307: Needed to add 1 quart 17,100: Needed to add 3/4 quart 18,632: Needed to add 3/4 quart 19,348: Down 3/4 quart - I changed the oil Kia states that burning 1 quart of oil per 1,000 miles is 'normal,' and thus has no plan to address the issue. This was never the case with the Hondas and Toyotas we have owned. At that rate you would run out of oil between service intervals and the engine would seize. I have read of several such cases on this site. I am recording this oil burning issue here to warn others of this unusual oil burn rate. You need to check your oil regularly and top it off between oil changes. I am also recording this here since my Seltos is not included in the current recall, but it is clearly having similar issues. The NTSA needs to expand this recall and get to the bottom of this issue. Kia needs to address this unacceptable oil burning issue in their engines.

    Source: NHTSA WEB SITE