2003 KIA SORENTO Complaints
View complaints related to 2003 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 300 complaints submitted for the 2003 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2003 KIA SORENTO- VIRGINIA BEACH, VA
I WAS DRIVING AND HEARD A SCREECHING SOUND AND LOST MY POWER STEERING. I HAD VEHICLE TOWED TO MY LOCAL GARAGE AND WAS INFORMED THAT THE CRANKSHAFT BOLT, ROLL PIN AND CRANKSHAFT SPROCKET WERE ALL DAMAGED BECAUSE THE BOLT HAD BROKEN. THE GARAGE REPAIRED THE CAR AND I WAS INFORMED THAT THIS IS A COMMON PROBLEM WITH KIA SORENTO MODELS. THE CRANKSHAFT BOLT PART NUMBER HAD CHANGED AND BEEN REDESIGNED WHICH SHOWS THAT KIA KNOWS OF AN ISSUE. THE SHOP HAD TO REPLACE THE CRANKSHAFT SPROCKET, ROLL PIN AND CRANKSHAFT BOLT. *TR
Source: NHTSA WEB SITE -
2003 KIA SORENTO- AMHERST, NY
WE HAVE A 2003 KIA SORENTO, AND SINCE NOVEMBER WHILE PUMPING GAS, FUEL SUDDENLY SPEWS OUT -- LIKE A SODA CAN THAT HAD BEEN SHAKEN. ONLINE WE CAN FIND OTHER 2003 KIA SORENTOS ALSO COMPLAINING ABOUT WHAT'S KNOWN AS FUEL SPIT-BACK. . THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION INVESTIGATED OVER 100 COMPLAINTS OF SPIT-BACK ON 2003 KIA SORENTOS. COMPLAINTS ALLEGE THAT WHILE REFUELING THE VEHICLE, FUEL CAN SPILL OUT OR SPIT BACK FROM THE FUEL FILLER PORT ON MODEL YEAR (MY) 2003 KIA SORENTO VEHICLES. CONSUMERS REPORT THAT THE SPILLED FUEL CAN SPLASH ON THE PERSON FUELING THE VEHICLE, OR ON THE SIDE OF THE VEHICLE AND THE GROUND. JUST LIKE OURS. THEN IN JANUARY 2012, KIA'S TESTING FOUND THAT IF THE CANISTER FILTER BECOMES SIGNIFICANTLY CLOGGED, EXCESS PRESSURE CAN BUILD UP IN THE FUEL TANK AND CAUSE FUEL TO SPIT BACK FROM THE FILLER PORT DURING REFUELING. TO ADDRESS THE ISSUE OF FUEL SPIT BACK DURING REFUELING, KIA CONDUCTED A SERVICE CAMPAIGN OF APPROXIMATELY 86,000 MY 2003 AND 2004 KIA SORENTO VEHICLES. THE CAMPAIGN WILL PROVIDE A ONE-TIME REPLACEMENT OF THE CANISTER FILTER, AT NO COST TO THE OWNER -- THIS WAS DONE ON OUR CAR ON MARCH 6, 2012. BEFORE THIS SERVICE, THERE WAS NO PROBLEM WITH FUEL SPIT-BACK, NOW IT HAPPENS EVERY TIME WE FUEL UP. THE DEALER WANTS TO CHARGE US TO FIX IT, THE COMPANY IS OF NO HELP YOUR AGENCY CLOSED ITS INVESTIGATION, BUT IT SEEMS YOU MUST REOPEN IT. AGAIN, WE DID NOT HAVE THE FUEL SPIT-BACK PROBLEM UNTIL AFTER THE SERVICE!!!!!!!!!!! *TR
Source: NHTSA WEB SITE -
2003 KIA SORENTO- STOCKTON, CA
MY 2003 KIA SORENTO START VIBRATING AS I WAS PULLING INTO MY DRIVEWAY AND BEFORE I CAN PARK IT I HEARD A LOAD NOISE AND MY STEERING WHEEL BECAME VERY HEAVY TO STEER AND ALMOST LOOSE CONTROL. I HAD A MECHANIC LOOK INTO THE ISSUE AND FOUND THE PULLEY BOLT (HARMONIC BALANCER) BROKE IN HALF. I HAD ALSO CHECK IF THIS IS AN UNUSUAL PROBLEM - CAME TO FIND OUT THAT THIS COULD POTENTIAL DESIGN DEFECT FROM KIA. AS THERE ARE THOUSAND OF THEM THAT HAS SIMILAR PROBLEM COMPLAINED ON THE INTERNET. I HAD CALLED KIA DEALER SHIP AND THEY ARE NOT HELPING ON THIS DESIGN FLAW ISSUE. *TR
Source: NHTSA WEB SITE -
2003 KIA SORENTO- ORLANDO, FL
I HAD OWNED THE VEHICLE FOR A YEAR WHEN ALL OF A SUDDEN ONE DAY I WAS FILLING UP WITH GAS, HAD PUMPED LESS THAN A GALLON WHEN ALL OF A SUDDEN, THE GAS CAME SHOOTING BACK OUT OF THE TANK ALL OVER ME, THE CAR, THE GROUND, EVERYWHERE. I TRIED MORE GAS AS I WAS ALMOST ON EMPTY, & IT HAPPENED OVER & OVER. FINALLY, I HAD TO PULL THE NOZZLE MOST OF THE WAY OUT OF THE TANK, & PUMP AS SLOWLY AS POSSIBLE. I LEARNED THAT IF I LISTENED CAREFULLY, I COULD HEAR THE GAS APPROACHING THE TOP OF THE NECK & IF I WAS QUICK ENOUGH, COULD KEEP THE "BLOW BACK" DOWN TO A TRICKLE & ONLY HAVE IT ON THE VEHICLE & THE GROUND & NOT ON ME. MY SON REFUSES TO DRIVE IT IF IT NEEDS TO BE GASSED UP. IT MAKES ME VERY NERVOUS TO PUMP GAS LIKE THIS. WHAT IF THERE IS A RANDOM SPARK? I NOTICED IN 2005 (LONG BEFORE I PURCHASED) THERE WAS SOME SORT OF FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS RECALL FROM HTTP://WWW.MOTORTREND.COM/CARS/2003/KIA/SORENTO/RECALLS/ DOES THAT RECALL COVER THIS ISSUE? I READ A LOT OF COMPLAINTS FROM MANY PEOPLE HAVING THIS VERY SAME ISSUE. *TR
Source: NHTSA WEB SITE -
2003 KIA SORENTO- ORLANDO, FL
DRIVING AT NIGHT WHEN ALL OF A SUDDEN INTERIOR LIGHTS STARTED BLINKING OFF & ON LIKE STROBE LIGHTS AT A DISCO. I TRIED TURNING THEM OFF, NOTHING. IT SEEMED RELATED TO THE DIMMER SWITCH BECAUSE IF I KEPT PRESSURE ON IT TO THE LOWEST DEGREE, THE FLASHING STOPPED. FOR AWHILE I WEDGED A PIN IN THE SWITCH & THAT WORKED. EVENTUALLY, THOUGH THAT STOPPED WORKING & THE LIGHT SHOW WOULD BEGIN. IT HAPPENED DAY & NIGHT, JUST MORE NOTICEABLE AT NIGHT. I FINALLY REMOVED THE FUSE FOR THE CABIN LIGHTS & AS A RESULT, HAVE NO DASH LIGHTS EITHER WHILE DRIVING IN THE DARK. I'VE NOT GONE TO KIA AS I AM SURE IT WILL COST WAY MORE THAN I CAN AFFORD. I'M REDUCED TO USING A FLASHLIGHT WHEN ON LONG ROAD TRIPS TO CHECK GAS GAUGE & SPEEDOMETER. *TR
Source: NHTSA WEB SITE -
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2003 KIA SORENTO- BUNKER HILL, WV
EACH TIME WE GO TO PUT FUEL INTO THE GAS TANK IT FLIES BACK OUT. SOMETIMES AS MUCH AS A FOOT OR MORE OUT OF THE GAS TANK OPENING. THIS HAS GONE ON FOR MORE THAN A FEW MONTHS NOW. I UNDERSTAND THAT THIS HAS BEEN AN ONGOING PROBLEMS WITH KIA SORENTOS AROUND THIS YEAR MODEL WITH AROUND THE SAME AMOUNT OF MILES AS OURS. *TR
Source: NHTSA WEB SITE -
2003 KIA SORENTO- MIAMI LAKES, FL
MY FIRST KIA WAS SPORTAGE 2000 WITH 165000 MILES WHEN I SOLD THAT VEHICLE, I HAVE NO COMPLAINTS THIS WAS MY REASON TO BUY KIA AGAIN, I BUY A SORENTO 2003 NO COMPLAINTS ONLY THE 2 RECALLS FROM KIA IS THE ONLY THING I HAVE IN THIS VEHICLE. BUT SINCE THE LAST YEAR AFTER 75000 MILES I HAVE THIS REAL PROBLEM FOR ME WITH THE GAS SPILLS, MY SITUATION TODAY IS NOT THE SAME LIKE ITS WAS FIVE YEARS AGO....AND SPEND ABOVE $500 FIXING THIS PROBLEM WHO ATTRIBUTE AT FAILURE OF DESIGN FROM KIA MOTORS IS BEYOND MY BUDGET. I HAVE NOT IDEA HOW TO FIX THIS FROM KIA WHO I MAKE THEM SOLELY RESPONSIBLE OF THIS DEFECT. SOMEBODY CAN TELL ME HOW I HAVE TO PROCEED TO MAKE ACCOUNTABLE KIA IN THIS MATTER?? *TR
Source: NHTSA WEB SITE -
2003 KIA SORENTO- BLOOMINGTON, IL
WHEN I TRY TO FILL GASOLINE IN MY CAR, THE PUMP WILL CLICK OFF AFTER FILLING ABOUT 1/2 GALLON AND WILL THEN SPRAY GASOLINE BACK AT ME FOR THE FIRST 3-4 TIMES IT CLICKS OFF. I NOTICED A RECALL WAS DONE ON THIS MODEL FOR THE FUEL TANK EVAPORATOR FILTER WHICH IS THE ISSUE. I HAD THE RECALL PERFORMED BUT STILL HAVE THE ISSUE. *TR
Source: NHTSA WEB SITE -
2003 KIA SORENTO- PANAMA CITY BCH, FL
WHILE DRIVING ON HWY 275 AT 60 MPH. ENGINE LIGHTS CAME ON AND STEERING WHEEL LOCKED..TOTAL SYSTEM POWER FAILURE..2 DAUGHTERS ALMOST LOST THEIR LIVES TRYING TO MANEUVER THIS DEATH MISSILE TO EMERGENCY LANE..JUST IN TIME TO MISS MULTIPLE TRACTOR TRAILERS VEHICLES FROM CRUSHING THEM..NOT TO MENTION MULTIPLE PASSENGER CARS IN HARMS WAY FROM DEFECTIVE PART REPLACED MALFUNCTIONING AGAIN... KIA CLAIMS NO RESPONSIBILITY EVEN THOUGH DEFECTIVE PART IS CLEARLY AT FAULT..HAVE FIRESTONE MECHANIC WILLING TO SUBSTANTIATE CLAIM AND IS WILLING TO HELP IN CLASS ACTION LAWSUIT.. I URGE EVERYONE THAT HAS ANY HISTORY WITH THIS DEATHTRAP TO PLEASE GET THE MESSAGE OUT THAT THIS VEHICLE WILL KILL YOU..MOST LIKELY THEIR OTHER VEHICLES WILL AS WELL...DO NOT EVER DRIVE OR PUT ANYONE YOU LOVE IN ANY VEHICLE THAT THEY MAKE!!!!! MY DAUGHTERS ARE SCARRED FOR LIFE AND NEVER WANT TO DRIVE THIS VEHICLE OR ANYTHING AT THIS POINT..I AM GOING TO MAKE SURE THAT EVERYONE THAT I CAN REACH VIA SOCIAL MEDIA REALLY REALLY UNDERSTANDS THE TRUTH OF THIS VEHICLES DEATH WARRANT. *TR
Source: NHTSA WEB SITE -
2003 KIA SORENTO- LOGAN, OH
DRIVING MY 2003 KIA SORENTO IN TOWN WHEN THE BRAKE, OIL AND CHECK ENGINE LIGHTS COME ON AND LOST MY POWER STEERING. AFTER ALMOST HITTING A COUPLE CARS GOT IT TO MY IN LAWS HOUSE TO FIND THAT THE CRANKSHAFT BOLT HAD BACKED OUT OF THE HARMONIC BALANCER AND CAUSED ALL THE BELTS TO STOP. CALLED MY MECHANIC AND HE SAID IT IS A COMMON THING FOR KIA'S. TOLD ME TO TAKE THE BOLT OUT AND INSPECT IT TO SEE IF THE THREADS ARE STRETCHED IF SO TO GET A NEW BOLT. AFTER TRYING TO GET THE BOLT LOOSE IT WILL NOT BUDGE. NOW ITS ON A TRAILER ON ITS WAY TO THE MECHANICS HOUSE. JUST PAID MY FIRST PAYMENT ON IT LAST MONTH. BOUGHT IT USED BECAUSE MY WIFE LIKED THE VEHICLE AND HAD A THIRTY DAY WARRANTY AND WOULDN'T YOU KNOW IT 36 DAYS AFTER I PURCHASED IT SOMETHING LIKE THIS HAPPENS. *TR
Source: NHTSA WEB SITE