2019 KIA SORENTO Complaints

View complaints related to 2019 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 400 complaints submitted for the 2019 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2019 KIA SORENTO
    - Belfair, WA

    Excessively burn oil, have to put in a quart or more every 1,000 miles. Recently started sputtering like there was a miss in the engine when idling or barely pushing at acceleration pedal. Bad oil consumption started around 70k miles Engine sputtering started around 100k miles

    Source: NHTSA WEB SITE
  • 2019 KIA SORENTO
    - East Brunswick, NJ

    The contact owns a 2019 Kia Sorento. The contact stated that while driving 65 MPH and depressing the accelerator pedal, the vehicle failed to respond as intended. The contact pulled over to the right side of the road and waited for several minutes before the vehicle started working as intended. The check engine warning light was illuminated. A dealer was contacted. The vehicle was taken to a dealer where it was diagnosed and determined that the transmission needed to be replaced, and that the transmission fluid was burnt. The contact had experienced the failure on several occasions. The transmission was replaced, and the vehicle was repaired. The manufacturer was notified on the failure and opened a case. The approximate failure mileage was 71,682.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2019 KIA SORENTO
    - Lincolnwood , IL

    There is almost no engine oil in the engine room. This phenomenon does not happen once, but continuously.

    Source: NHTSA WEB SITE
  • 2019 KIA SORENTO
    - Louisville, KY

    Car suffered catastrophic internal engine failure due to rod bearings. Began having problems with engine stuttering then knocking July 2025. Car was taken to local mechanic stated that the engine failed. Followed up with local Kia dealer and they verified that the engine had indeed failed. Car is in my possession and available for inspection. My safety and the safety of other drivers was compromised in that all engine systems failed rendering me incapable of driving vehicle and needing to push the car manually. Dealer has reproduced and confirmed the engine failure. Car inspected by dealership only. No warning lights came on. The only lights that have EVER come on in my vehicle are the low tire pressure sensor and the scheduled maintenance light. NEITHER of these sensors came on during these events.

    Source: NHTSA WEB SITE
  • 2019 KIA SORENTO
    - Bainbridge, PA

    Purchased this vehicle in June 17 2025 from a used car dealer, as i was driving from time to time, i noticed that the vehecle would hesatate, and at times would stall, i had the spark plugs and coild replaced along with a new high pressure fuel pump, it still hesatates when pulling out into traffic, from a stop, this places the vehicle in a very dangerous position in that it can be broadsided, or another form of collision with on comming traffic, I looked on line on various sites and there are quite a number of kias with this issue, some contacted the mfg and were told that it is withing the 8 speed transmission, something about the servers inside it, this appears to be an issue with several year models, and the mfg does not repair or replace the defective part, so i am quite sure they are awar of it, i am not aware of any loss of life for this priblem, i have also seen that by placing the selective system out of eco, economy or comfort mode into ( sport ) mode that it does not do it as often, but at time does, this mode also has a determental effect on millage. i am sure that many KIS SORENTO owners have the same issue and shoudl be fixed under a nationwide recall, ASAP before anyone is hurt or killed like stalling out when pulling out into highway traffic.

    Source: NHTSA WEB SITE
  • 2019 KIA SORENTO
    - Selden, NY

    Engine started to knock, had it towed to KIA dealership it's been there for 6 weeks. Dealership stated needs new engine, Warranty company refuses to honor coverage and replace engine. 2019 KIA Sorento known for engine failures. Have provided oil receipts which is not needed. (Nothing stated in our contract) If we continued to drive the car the engine would have seized or caught fire. There were no lights on the dash for oil change or engine lights on. There are reports on the internet/social media of many people having the same issue with this engine. There should be a recall on this engine. And it shouldn't be this hard to get KIA or the warranty company to step up and fix a known problem. We paid for the warranty and expect it to work for us. Right now the car is still at KIA of Huntington. We have made a complaint with the BBB and with KIA Headquarters in CA hopefully this will be resolved soon.

    Source: NHTSA WEB SITE
  • 2019 KIA SORENTO
    - Kokomo, IN

    I bought this car back in January 2024. I had it for about a week and the check engine light came on. When I had it read it was a torque converter clutch solenoid. I took it to Kia they said it needed reprogrammed, it was fine. Then a few months go by and I take it back in and they told me I needed to spend $5,000 for a new Transmission at less than 100,000 miles. When doing research a lot of others have had this issue as well. They said there maybe a recall eventually but until then I had to pay for it. I paid for it there is still no recall. Also the rear cross traffic goes off as a car is behind you, there’s not really a warning before the car is behind you

    Source: NHTSA WEB SITE
  • 2019 KIA SORENTO
    - Los Angeles, CA

    The contact owns a 2019 Kia Sorento. The contact stated that while driving at various speeds, there was an abnormal fuel odor inside the cabin of the vehicle. The fuel odor was also outside the vehicle. There was no warning light illuminated. An appointment with the dealer was scheduled for the vehicle to be inspected. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 71,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2019 KIA SORENTO
    - Kannapolis, NC

    Excessive oil burning Burns an insane amount of oil every week, 2-3 quarts of oil has to be added every week. Started noticing slightly low oil a year ago wasn’t a lot but it has gotten worse.

    Source: NHTSA WEB SITE
  • 2019 KIA SORENTO
    - Sturtevant, WI

    Car burns oil excessively. It is an ongoing problem. I also had a kia soul before this that also burned oil excessively

    Source: NHTSA WEB SITE