2011 KIA SORENTO Complaints

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING AT ANY SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING FAILED AND CAUSED THE AIR BAG WARNING LIGHT TO REMAIN ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,800.

I TURNED ON MY CAR AND THE AIRBAG LIGHT CAME ON. I TOOK IT TO THE DEALERS A WEEK LATER AND WAS TOLD THE CLOCK SPRING IN THE STEERING WHEEL HAS A SHORTAGE AND IT WILL COST APPROX. $450 TO HAVE IT REPLACED. I WAS ALSO TOLD THAT THIS SERVICE IS NOT UNDER WARRANTY. *CN

THE PASSENGER SIDE RETRACTABLE REAR SEAT BECAME MORE DIFFICULT TO OPERATE SINCE PURCHASING THE VEHICLE NEW. FINALLY IT BECAME STUCK TO THE EXTENT THAT IT COULD NOT BE MOVED IN EITHER DIRECTION. THIS OCCURRED ONE MONTH AFTER THE WARRANTY EXPIRED.

THIS ISSUE IS ONGOING AND LOOKING AT THE REPORTS ON THIS SITE, NEEDS IMMEDIATE RECALL CONSIDERING THE DEALERSHIPS WANTS TO CHARGE OVER 500.00 TO REPLACE THE HEADLIGHT ASSEMBLY. I HAVE HAD MY PASSENGER LOW BEAM BULB REPLACED SEVERAL TIMES BY THE DEALERSHIP. THE WIRE CONNECTION IS OVER HEATING. NOW THE PASSENGER SIDE IS OUT. I CAN NOT AFFORD THESE 1000.00 ISSUE THAT APPARENTLY IS WIDE SPREAD. KIA NEEDS TO DO THE RIGHT THING AND RECALL THIS ASAP. I AM ONLY DRIVING DURING THE DAY. IMMEDIATE ATTENTION IS NEEDED.

MY AIRBAG LIGHT IS ON AND ACCORDING TO THE KIA DEALERSHIP THERE IS A MALFUNCTION THAT NEEDS TO BE REPAIRED. THEY TOLD ME THAT MY CAR WENT OUR OF WARRANTY IN EARLY JUNE 2015 AND THAT I HAVE TO PAY FOR THIS REPAIR(APPROX $500.00). THIS STRIKES ME AS WRONG SINCE THERE HAS NEVER BEEN AN ACCIDENT WITH MY VEHICLE AND THUS THE AIRBAG HAS NEVER DEPLOYED. HOW CAN THEY CLAIM THAT MY AIRBAG IS BROKEN SINCE IT HAS NEVER BEEN USED/ACTIVATED? HOW CAN IT NOT BE THE MANUFACTURER"S/DEALER RESPONSIBILITY TO CORRECT THE DEFECT. COULD YOU PLEASE HELP ME WITH THIS SITUATION. CONSUMER EMAIL UPDATE ON SEPT 3, 2015: "THEY HAVE GIVEN US THE INFO TODAY REGARDING WHAT'S WRONG WITH THE AIRBAG: IT NEEDS A CLOCK-SPRING FOR THE AIRBAG THAT IS LOCATED SOMEWHERE IN THE STEERING COLUMN. I HAVE NOT HAD ANY HORN OR CRUISE CONTROL MALFUNCTIONS, BUT THE AIRBAG LIGHT IS ON ALL THE TIME." UPDATED 9/15/15*CW......UPDATED 12/10/15 *BF THE CONSUMER WAS INFORMED THE CLOCK SPRING NEEDED TO BE REPLACED. UPDATED 12/17/15. *JB

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT ALL THE EXTERIOR DOOR HANDLES FAILED TO OPEN THE VEHICLE FROM THE OUTSIDE. VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND STATED THAT THERE WERE NO RECALLS AT THE TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,000.

UPON STARTING VEHICLE THE AIRBAG LIGHT STAYED ILLUMINATED. TAKEN TO MECHANIC THAT STATES IT'S A MALFUNCTION IN THE AIRBAG SYSTEM. I'VE NEVER BEEN IN AN ACCIDENT OR DEPLOYED THE AIRBAGS. IT IS SCARY TO KNOW THAT IF I WAS INVOLVED IN AN ACCIDENT I WOULDN'T HAVE THE SAFETY OF AIRBAGS DESIGNED TO SAVE LIVES. I'VE TAKEN TO THE DEALER AND THEY WANT 2000 TO FIX. I FEEL THIS IS A SAFETY HAZARD AND SHOULD BE COVERED UNDER A RECALL. I HAVE DONE A LOT OF RESEARCH AND IT SEEMS LIKE IT'S A COMMON PROBLEM AFFECTING MANY SORENTO OWNERS. PLEASE INVESTIGATE.

THE DRIVER'S SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE. THERE IS NO DAMAGE TO THE HANDLE, AND THERE WAS NO INCIDENT TO CAUSE IT TO BREAK AND NOT OPEN. APPARENTLY THE DOOR LOCK ACTUATOR (INSIDE THE DOOR COMPARTMENT) IS BROKEN. SOUNDS LIKE A COMMON COMPLAINT.

WHILE DRIVING AT NIGHT THE HEADLIGHTS WILL GO OFF THEN COME BACK ON AFTER BEING OFF FOR APPROX 2 SECONDS. IT ALSO OCCURS SOMETIMES WHEN CHANGING LANES AND USING THE TURN SIGNALS. I FEEL THAT IT MAY BE A DEFECT IN THE TURN SIGNAL HEADLIGHT ASSEMBLY SWITCH ON THE STEERING COLUMN.

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT UPON ENTERING THE VEHICLE, THE DRIVER FRONT AND PASSENGER FRONT SIDE DOORS FAILED TO OPEN. THE VEHICLE WAS DRIVEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE LATCH ASSEMBLY KIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.