2011 KIA SORENTO Complaints

View complaints related to 2011 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,440 complaints submitted for the 2011 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 KIA SORENTO
    - EFFORT, PA

    WHEN SLOWING DOWN, THE TRANSMISSION WOULD BANG FORWARD. THIS HAS BEEN HAPPENING ALL THE TIME THE CAR'S SPEED IS REDUCED. WE HAVE COMPLAINT TO DEALER MANY TIMES. THE LAST TIME WE BROUGHT THE CAR IN FOR SERVICING THE MECHANIC SAID THERE WAS SOMETHING WRONG WITH THE TRANSMISSION, BUT COULD NOT FIND THE PROBLEM. HE SAID HE ADJUSTED IT BACK TO FACTORY START, WHAT EVER THAT MEANS. WE ARE STILL HAVING THE PROBLEM TO THIS DAY.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - CAPE CORAL, FL

    A BANG/THUD HAPPENS WHEN GAS IS APPLIED. SOUND APPEARS TO BE COMING FROM LEFT FRONT ENGINE AREA. CUSTOMER SERVICE REP RODE WITH ME BACK IN 2013, HEARD SOUND, BUT LATER STATED IT WAS "NORMAL". INVOICE STATES NO PROBLEM FOUND. THE CAR WAS RECENTLY TAKEN BACK TO THE SAME DEALERSHIP FOR THE SAME ISSUE, ONLY ITS LOUDER NOW, WITH NO SOLUTION. I AM GETTING MORE FRUSTRATED. THERE IS CLEARLY SOMETHING WRONG WITH THIS VEHICLE. I PLAN TO TRY ANOTHER DEALERSHIP.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - LADERA RANCH, CA

    TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR FAILED TO OPEN. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,050.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 KIA SORENTO
    - METAIRIE, LA

    DRIVER'S SIDE DOOR HANDLE JUST STOPPED WORKING ONE DAY. IT CAN BE OPENED FROM THE INSIDE, BUT NOT THE OUTSIDE. THIS IS A SAFETY HAZARD IN RELATION TO IF THERE IS AN ACCIDENT AND I CANNOT GET MYSELF FREE, NO ONE FROM THE OUTSIDE CAN GET ME OUT EITHER. THIS IS NOT THE FIRST REPORT OF A DOOR HANDLE NOT WORKING ON THIS BRAND OF SUV MODEL.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - TUCSON, AZ

    STARTED VEHICLE AND PUT INTO REVERSE, ONCE IN REVERSE I BEGAN TO BACK UP, THE GEAR SLIPS OUT OF REVERSE INTO NEUTRAL. IF PLACED BACK INTO GEAR PARK, REVERSE OR DRIVE IT PAUSES FOR A FEW SECONDS THEN SHIFTS HARD WITH A CLANK SOUND. IF YOU PROCEED TO DRIVE IT SHIFTS LIKE IT IS GOING FROM FIRST TO THIRD GEAR. IT WILL NOT CORRECT ITSELF ONCE DRIVING. SOMETIMES WHEN THIS HAPPENS I CAN TURN THE VEHICLE OFF AND RESTART IT AND IT WORKS FINE WITH NO SLIPPING OR SHIFTING PROBLEMS, THE CHECK ENGINE LIGHT DOES NOT COME ON. HOWEVER TODAY IT WILL NOT CORRECT ITSELF AND THE CHECK ENGINE LIGHT HAS COME ON. UPDATED 11/02/2017*CN

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - NEW PORT RICHEY, FL

    AIRBAG SENSOR LIGHT CAME ON SUDDENLY. TOOK VEHICLE TO DEALERSHIP AND AFTER "RESETTING" THE SENSOR LIGHT THREE TIMES THEY NEEDED TO TAKE MORE DIAGNOSTICS. THEY CAME BACK THAT THE CLOCK SPRING NEEDED TO BE CHANGED. THIS REPAIR FOR PART AND LABOR IS $500. I COULDN'T GET IT FIXED TODAY SO IF I GET INTO AN ACCIDENT THE DRIVERS AIRBAG WILL NOT DEPLOY.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - FAIRPORT HARBOR, OH

    DRIVERS SIDE REAR DOOR WONT OPEN FROM OUTSIDE. IF WINDOW IS DOWN CAN REACH IN AND HIT INNER PANEL AND IT WILL OPEN. INNER PANEL GETTING HUNG UP ON STRIPPING SO WHEN YOU TRY TO OPEN DOOR IT PULLS CLIPS FROM PANEL BREAKING THEM.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - UPPER MARLBORO, MD

    TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR FAILED TO OPEN. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 KIA SORENTO
    - VALDOSTA, GA

    AIR BAG LIGHT CAME ON WILL NOT GO OFF HAVE AN APT WITH DEALERSHIP TOMORROW THEY SAY 45.00 TO RUN A DIAGNOSTIC CHECK BECAUSE THERE IS NO RECALL. AND IT IS NOT COVERED SO WE WILL SEE ABOUT A COST I DON'T FEEL SAFE NOT KNOWING IF MY AIR BAGS ARE NOT GOING TO WORK..UPDATED 07/13/15 *BF

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - ELMONT, NY

    TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING AT 20 MPH, THE ENGINE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE