2015 KIA SORENTO Complaints

View complaints related to 2015 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 700 complaints submitted for the 2015 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2015 KIA SORENTO
    - MONMOUTH, OR

    2015 kia sorento 3.3 GDI engine out of know where the car stalled on a hwy engine now knocks loudly was told it has to be completley replaced no warning or anything kia is saying its going to be 11k to fix

    Source: NHTSA WEB SITE
  • 2015 KIA SORENTO
    - Idaho Falls , ID

    My car died when I stopped. No warning lights, no warning whatsoever. I had to push my car out of traffic. I was able to start it again after a couple minutes but immediately a knocking sound started. I was encouraged to get an oil analysis by my mechanic friend in which it states my oil is fine and describes the metal found in the oil and where it likely came from.

    Source: NHTSA WEB SITE
  • 2015 KIA SORENTO
    - Conyers, GA

    The contact owned a 2015 Kia Sorento. The contact stated that the vehicle was driven to a store, and when the vehicle was turned off, the contact saw smoke and fire coming from the hood. The contact went into the store to get a fire extinguisher and bystanders used their fire extinguishers and attempted to extinguish the fire. The Fire department extinguished the fire. There were no occupants in the vehicle. No injuries were sustained. The contact stated that all vehicles were moved away from the fire, however, one vehicle was not moved. The contact stated that the vehicle was not on fire and it was unknown if there was damage to the vehicle. There were no occupants in that vehicle. There was a fire department report filed. There was a police report filed. The vehicle was destroyed. The vehicle was towed to the contact's residence. The contact discovered the NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic), however, the contact was not notified that their VIN was included. The manufacturer was made aware of the failure. The failure mileage was approximately 147,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 KIA SORENTO
    - Bessemer, AL

    The contact owns a 2015 Kia Sorento. The contact stated that while driving at an undisclosed speed, the contact noticed a popping sound coming from the steering column. The contact stated that the failure occurred while making a turn. The contact stated that the failure was intermittent at first but had become a persistent failure. The vehicle was taken to an independent mechanic where it was diagnosed with a fractured steering column. The contact was informed that the steering column needed to be replaced. The vehicle was not repaired. In addition, the contact stated that the independent mechanic had not provided a full diagnostic report. The contact was informed that the steering column needed to be disassembled to be able to provide a complete diagnostic report. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 KIA SORENTO
    - Denver, CO

    1. The engine seized and lost total power at 74,795 miles due to faulty rod bearings manufactured by KIA and due to metal shavings left within the engine compartments. Yes, I have the vehicle in my possession. It is stored at my apartment garage and it is available for inspection. 2. I was driving my vehicle on the highway prior to sudden engine seizure and loss of power. The check engine light appeared for the first time on [XXX]. I immediately took my vehicle to my mechanic (same day on [XXX]) where it seized and lost complete power on the road. It had to be pushed into the mechanic's garage by hand. Total loss of power of my vehicle could have resulted in a catastrophic accident and injuries to myself and others. I could have lost control of the vehicle and I could have been rear-ended or side-swiped at a high speed on the highway or the street. Additionally, my vehicle was recalled due to a faulty HECU/ABS Module, which could have resulted in engine fire and it was recalled due to increased theft risk because my vehicle was manufactured without an engine immobilizer. KIA did not notify me of any recalls nor did they notify me of their self-proclaimed and self-manufactured KSDS and "Product Improvement Campaign - P11802". KIA Corp (Irvine, CA) only provided a SAMPLE letter on 11.13.23. 3. Yes, the defect was confirmed by my mechanic, KIA Corp, and by the Grand KIA dealership in Thornton, Colorado. 4. Yes, the vehicle was inspected by the Grand KIA dealership in Thornton, Colorado. Grand KIA confirmed that there was no rotation of the crankshaft and no power or codes detected upon scanning the engine. Grand KIA confirmed that the engine failure was due to their faulty rod bearings, but denied engine replacement because I did not upgrade my engine with their KSDS/"Product Improvement Campaign", although they upgraded my car with the KSDS upon diagnosis to cover up. Grand KIA stated that engine seizure is not a safety issue. 5. Yes, check engine light. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF IN

    Source: NHTSA WEB SITE
  • 2015 KIA SORENTO
    - Anniston, AL

    THE PAINT IS BUBBLING AND BLISTERING ALONG WITH DELMINATION IN SOME AREA'S. I SEE THIS IS A KNOWN REOCCURRING ISSUE WITH THE SNOW WHITE PEARL PAINT ON MANY OTHER KIA'S AS WELL. MY CAR ONLY HAS 31,000 MILES ON IT AND HAS BEEN WELL TAKEN CARE OF WITH THE EXCEPTION OF THIS MANUFACTURER ISSUE. FIRST NOTICED A SMALL DELAMINATION ON THE A PILLAR IN 2019, NOW BLISTERS ARE NOTICED AND SPEADING OVER MANY PANELS OF THE VEHICLE

    Source: NHTSA WEB SITE
  • 2015 KIA SORENTO
    - TAYLORSVILLE, UT

    You forced kia into an extended warranty for an engine defect. They warranty 2016/17 models under WTY035 but it also happens to 2015 models. I'm hoping this can be extended.

    Source: NHTSA WEB SITE
  • 2015 KIA SORENTO
    - Gaithersburg, MD

    The contact owns a 2015 Kia Sorento. The contact stated that while driving at an undisclosed speed, there was an abnormal knocking sound emanating from the engine compartment. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to the remedy for NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic); the VIN was included, and the vehicle was repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 68,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 KIA SORENTO
    - GLOVERSVILLE, NY

    The 4 wheel drive and all wheel. During the first snow I went to use it because I live on the top of a large hill it I had no traction at all I was all over the road and had a terrible time getting out of the way of another car. My Husband had to tow me up the hill into the driveway. It had worked last winter and I had no warning it wasn't working. I took my car to the KIA dealership they confirmed it is the 4 wheel and all wheel drive and I could have it fixed for $2,262.15 and then they would guarantee the parts for the life of the car. Only inspected by the dealership. The warning light did not come on till after I tried to use it during the snow storm. I already know there is a service bulletin on this issue and don't think that it is fair I pay for there issue and they will guarantee it after.

    Source: NHTSA WEB SITE
  • 2015 KIA SORENTO
    - Summerville , SC

    Engine has seized. Mechanic at local automotive shop stated that the engine seizure is due to engine burning oil internally. Told me to call KIA because they were aware of this problem due to safety recall. I reported problem to KIA dealership but was told there was no safety recalls relating to my vehicle. Check engine light has been coming on sporadically since 2018 along with my vehicle randomly stalling while idling in traffic. KIA was made aware of these problems and did a diagnostic, stating that the light wasn't on during inspection. And there was no reason for stalling. Also reported smell of chemical and fumes several times but nothing was found. When my vehicle reached 100k miles I was told by KIA dealer that it is normal for the check engine light to stay on due to wear and tear/high mileage. Engine seized while driving.

    Source: NHTSA WEB SITE