2019 KIA SORENTO Complaints

The contact owns a 2019 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle abnormally shuddered, with the low oil warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with engine failure due to excessive oil consumption. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer, where the diagnostic result was confirmed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 74,750.

The contact owns a 2019 Kia Sorento. The contact stated that while driving 55 MPH, the vehicle unintendedly accelerated to 95 MPH. The check engine and hazard warning lights were illuminated. The brake pedal was depressed; however, the brakes failed to respond as needed, and the steering wheel seized. The contact turned off the vehicle and was able to stop the vehicle on the side of the road. The vehicle was towed to a local dealer to be diagnosed, and the contact was informed that the throttle shaft was faulty and needed to be replaced. The vehicle was repaired; however, the failure recurred the following day, and while driving at 55 MPH, the vehicle unintendedly accelerated to 80 MPH. The contact pulled over to the side lane and turned off the vehicle, and the vehicle gradually slowed to a stop. The check engine warning light and hazard light were illuminated. The vehicle was restarted and slowly driven back to the same deale,r and the contact was informed that additional diagnostic tests were needed to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.

The oil was changed with no leak, and less than 1000 miles later, it all disappeared. Now, it has gone into limp mode and thrown a knock code due to no oil. Having it sent to a shop four times in a week is not okay. If there's no leak and no gasket problems, where did all the oil go? I have more posts about this daily. I have 96,000 miles on this engine with full synthetic changes every time. It was healthy, and now it's not because it's overeating oil. Make it make sense, please.

2019 Kia Sorento White Pearl Paint began peeling. Spoke with Kia Dealership about issue due to sister company Hyundai having the same issue which resulted in an extended warranty. I began communication with dealership on June 2, 2025. During this time, it had been told that other Kia White Pearl Paint has been defective, but nothing has been done on Kia's side as of now. My dealership has "attempted" to get a Goodwill coverage due to paint warranty expired after 36 months of the vehicle which was in 2022. I have been put back and forth and not given specific answers on how to move forward with getting my car fix for a manufacturing/defective paint error. I have also priced out other body shops and the price estimate was over $2500. I am frustrated as I do not believe I should have to take care of an error based on Kia's issue.

Oil Consumption: flickering intermittent oil light at various times. Occurred after routine maintenance and oil changes. Various reasons were given when serviced including leak at the cap or via a screw. Multiple trips to the dealer for service. Engine has no oil and light did not remain illuminated, only flickering occasionally. Performed combustions clean out 4 weeks ago with top off of oil. Light came on, notified that the vehicle is very low on oil since that time again with light flickering.

Fuel pump main high pressure connection to line got hairline crack on main fuel connection line resorting to fuel leak and smell outside and inside of vehicle.

The engine consumes alot of oil. There are no oil leaks. I have to refill the engine with 1 quart of oil weekly. The vehicle is available for inspection. If this is not checked week, the engine could lock-up for low to no oil. The service representative at Kia in Wendell, NC, verbally stated to me the engines do burn alot of oil and to monitor it regularly. He confirmed there are no recalls on the engine though. No official inspection has been performed. But the vehicle is available for inspection by an official. There have been no warning lamps or messages. The symptom here is constant checking of the oil levels with the dip stick and refilling the engine with oil weekly.

I have a 2019 Kia Sorento that is available upon request for any inspection needed. I replaced the passenger headlight bulb for the low beams 4 times. Each time the bulb go out after a few days. Now, both headlights are out and I can only use my high beams which can cause a safety concern to other drivers as well as myself and family. Vehicle has been inspected by a licensed mechanic. The mechanic stated its a dealer issue after the replacement of the bulb 4 different times. No warning issues prior to failure just when it initially happened the dash warning light regarding low beams lights out starting with the passenger side now both passenger and drivers side. Kia dealer states my car vin number does not have a recall. But there is a current recall for same issue for 2019 Kia Sorento and I was sent a letter in the mail in Febuary 2025. But when I called to confirm the dealer stated my car vin number did not come up under the recall.

Pearl White Paint has suddenly begun flaking off from roof of my 2019 SorentoSXL. It is running above the length of the driver side door. Paint should not be doing that. Looks like a factory defect. Noticed many other complaints for the exact same issue. Kia defers to the warranty but Kia should fix this regardless of warranty timeline since this is not as a result of external forces or owner error.

I'm writing to formally report a serious and potentially dangerous issue with my 2019 Kia Sorento (VIN: [XXX] ), which is experiencing excessive engine oil consumption. This problem began around 55,000 miles and has progressively worsened to the point where I must either frequently top off oil between scheduled changes or get oil changes well ahead of schedule. Despite having two documented dealership oil changes within approximately 2,000 miles and three months, I have received no support from Kia or my extended warranty provider (JM&A). Kia Customer Care has acknowledged the issue, but refuses to inspect, test, or address it unless the KSDS sensor is triggered or the engine seizes — essentially requiring catastrophic engine failure before they will consider any action. JM&A has similarly denied coverage, stating that oil consumption is excluded under their warranty plan. This approach is not only unreasonable — it is dangerous. Running low on oil can lead to sudden engine failure while driving, posing a real risk to both my safety and that of others on the road. I have not been offered any proactive oil consumption test or preventive service by Kia, despite repeated concerns. I am aware that excessive oil consumption is the subject of class action litigation involving Kia vehicles, and that this may reflect a broader pattern of engine-related defects. I believe this situation deserves formal investigation and review, potentially qualifying for recall consideration or an expanded service campaign. I drive daily in the Chicago suburbs with my [XXX] and [XXX] children, which makes the risk of sudden engine failure especially concerning. I am more than willing to provide documentation, including oil consumption logs, service records, and communications with both Kia and JM&A. I respectfully request that NHTSA review this matter for possible investigation into its safety implications and potential systemic nature. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.