2011 KIA SORENTO Complaints

View complaints related to 2011 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,440 complaints submitted for the 2011 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 KIA SORENTO
    - LEXINGTON, IN

    TL- THE CONTACT 2011 KIA SORENTO. THE CONTACT STATED SHE HAD TAKEN THE VEHICLE TO A TIRE DEALER TO REPLACE FOUR TIRES ON THE VEHICLE. THE MECHANIC INFORMED THE CONTACT THAT THE CORE BETWEEN THE VALVE STEMS AND THE TIRE PRESSURE SENSORS WERE CORRODED AND COULD CAUSE FUTURE FAILURES. THE REAR DRIVER SIDE SENSOR WAS ATTACHED TO THE VALVE STEM AND THE ENTIRE PIECE HAD BROKEN OFF OF THE VEHICLE WHEN AIR WAS INSERTED INTO THE TIRE DUE TO CORROSION. THE FAILURE CAUSED THE "LOW TIRE PRESSURE" SENSOR TO NOT ILLUMINATE WHEN THE TIRES WERE LOW. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS AND THE DEALER MECHANIC WAS NOT ABLE TO LOCATE A PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE APPROXIMATE FAILURE MILEAGE WAS 49,000.GB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 KIA SORENTO
    - TOWNSEND, GA

    DASH INDICATORS FOR TRACTION SLIP, DOWNHILL ASSIST AND ABS CAME ON AND HAVE STAYED ON. BRAKING IS FINE AND PUSHING THE ASSIST AND SLIP BUTTONS HAVE NO CHANGE ON BRAKING. TWO WEEKS LATER THE HIGH BEAM AND TURN SIGNAL DASH LIGHTS WILL NOT ILLUMINATE, BUT THE AFOREMENTIONED LIGHTS ARE STILL ON. THE BRAKE LIGHT SWITCH WAS RECALLED AND REPAIRED BY THE DEALER UNDER WARRANTY. I HAVE CHANGED THE BRAKE LIGHT SWITCH AND AFOREMENTIONED LIGHTS ARE STILL ON AND OTHERS STILL NOT WORKING. *TR

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - SENECA, SC

    AFTER A SMALL NUMBER OF DAYS OF A MINOR RATTLING FROM THE ENGINE, AS I PULLED AWAY AT AN INTERSECTION THERE WAS A BANG FROM THE ENGINE, THE ENGINE LOST ALL POWER AND THERE WAS A TREMENDOUS AMOUNT OF BANGING FROM THE ENGINE. MANAGED TO CRAWL TO A NEARBY GAS STATION. THE CAR STALLED ON THE FORECOURT. MANAGED TO RESTART IT, ONLY TO HEAR THE TERRIBLE BANGING AGAIN AND SEE THAT THE ENGINE STILL HAD NO POWER. HAD IT TOWED TO THE LOCAL KIA DEALER THE FOLLOWING MORNING. AT THE TIME OF WRITING THIS, KIA ARE REFUSING TO FIX THE CAR UNDER WARRANTY, DESPITE IT STILL BEING COVERED AND THERE ONLY BEING 44,000 MILES ON IT. THEY ARE CLAIMING THE REASON FOR THE INCIDENT IS A 'CLOGGED OIL FILTER', ALTHOUGH THEY HAVE YET TO PROPERLY EXAMINE THE ENGINE AND OFFICIALLY DIAGNOSE THE FAULT. THE SYMPTOMS OF MY INCIDENT ARE SUSPICIOUSLY SIMILAR TO OTHER ISSUES DATING BACK TO 2005 WHERE THE BOLT PIN ON THE CRANKSHAFT PULLEY SHEARS. *TR

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - DECATUR, GA

    AROUND THE FIRST OF THIS MONTH I ATTEMPTED TO OPEN MY DRIVER'S SIDE DOOR FROM THE OUTSIDE AND WAS UNABLE TO. I THOUGHT IT WAS THE LOCK ITSELF, BUT AFTER INVESTIGATING A LITTLE FURTHER I REALIZED IT IS THE DOOR HANDLE ITSELF. I ALSO EXPERIENCE PROBLEMS WITH MY FUEL DOOR. SOMETIMES IT OPENS WITH THE PUSH BUTTON AND SOMETIMES IT DOES NOT. KIA HAS LOOKED AT THIS AND WAS NOT ABLE TO REPRODUCE THE PROBLEM. *TR

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - TUCSON, AZ

    TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. THE DEALER REPLACED THE TRANSMISSION, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000. UPDATED 10/02/14*LJ UPDATED 3/2/2015 *JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 KIA SORENTO
    - TUCSON, AZ

    THE CAR HAD PROBLEMS STARTING AND THE STARTER, ALTERNATOR AND BATTERY WAS FINE. THE DEALER CLAIMS IT WAS A SWITCH AND IT WAS REPLACED. THE PROBLEM KEPT HAPPENING ON OCCASION (2-3 TIMES) IN THE LAST YEAR AND LAST TIME THEY REPLACED THE BATTERY. I BELIEVE THERE IS A BIGGER PROBLEM AND DEFECT. *TR

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - FLEMINGTON, WV

    AFTER SITTING OVERNIGHT OR ALL DAY, WHEN BACKING UP THEN GOING FORWARD THE CAR ACTS LIKE THE ABS IS STICKING AND WONT MOVE FORWARD, PULLS TO THE LEFT. YOU HAVE PUT CAR IN PARK, TURN IT OFF, THEN TURN BACK ON FOR IT TO STOP. *TR

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - ELLENDALE, MN

    AIRBAG LIGHT CAME ON AT APPROXIMATELY 70000 MILES, RESET AND REMAINED OFF FOR A WHILE. BACK ON AT 72000 MILES. DIAGNOSED BY DEALER THAT IT IS RELATED TO FAULTY PASSENGER SIDE OCS SENSOR MAT, WITH REPAIR COST OF APPROX. $2000. CONTACTED KIA AND THEY CHECKED WITH DISTRICT MANAGER TO SEE IF THEY WOULD DO ANYTHING REGARDING THE ISSUE (FIX, DISCOUNT, ETC.) AND WAS INFORMED THEY WOULD NOT. UNFORTUNATELY OUT OF STANDARD WARRANTY DUE TO MILEAGE...WHICH TO ME A SAFETY SENSOR BECOMING FAULTY WOULD HAVE NOTHIN TO DO WITH MILEAGE AND IS NOT REALLY THAT OLD. EXHUBERANT COST FOR MOST PEOPLE TO REPAIR, WHICH WE CURRENTLY DO NOT HAVE FINANCES TO DO. IN RESEARCHING, AFTER THE FACT, APPEARS KIA HAS HAD A LONG LINE OF ISSUES WITH AIRBAG AND OCS SENSORS. MAKES ME WONDER IF ISSUES STILL EXIST IN THIS MODEL, BUT MOST ARE STILL BEING COVERED UNDER WARRANTY OR IF WE HAPPENED TO JUST GET A "LEMON". (NOT ONLY ISSUE WE HAVE HAD WITH CAR, BUT BEING RELATED TO SAFETY WANTED TO SHARE.) *TR

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - PAPILLION, NE

    FRONT DRIVER EXTERIOR HANDLE WILL NOT OPEN THE DOOR - CAN ONLY BE OPENED FROM INSIDE . *TR

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - WESTBY, WI

    2/12/14 WAS THE DATE THAT I PURCHASED THIS VEHICLE. I HAVE HATED EVERY MINUTE OF IT SINCE. IT KEPT SOUNDING LIKE STUFF WAS FALLING OFF THE BOTTOM OF MY CAR. I TOOK IT IN AND HERE BOTH THE FRONT STRUTS ARE OUT. THEN TO FIND OUT THEY WHERE OUT BEFORE I EVEN BOUGHT THE VEHICLE! I HAVE BEEN WAITING MONTHS FOR KIA TO GET THE PARTS IN THIS COUNTRY TO HAVE MY CAR FIXED! SINCE THEN I HAVE BEEN STUCK DRIVING MY NEW/USED VEHICLE WITH NO STRUTS. WITHOUT THE STRUTS WORKING THAT ALIGNMENT IS OFF WHICH CAUSES THE VEHICLE TO PULL. I HAVE TWO YOUNG CHILDREN THAT RIDE IN THIS VEHICLE PLUS I DRIVE 25 MILES TO WORK AND 25 MILES BACK EVERY DAY. I CALL KIA AND THE DEALERSHIP TO CHECK ON THE PARTS ORDER AND ALL THEY CAN SAY IS THEY ARE BACK ORDERED.....WELL, IF IT IS A 2011 AND PARTS ARE BACK ORDERED SO FAR I HAVE TO WAIT MONTHS TO GET THEM, SOMETHING IS WRONG. STRUTS SHOULD NOT HAVE TO BE REPLACED THIS SOON ON A CAR. *TR

    Source: NHTSA WEB SITE