2011 KIA SORENTO Complaints

View complaints related to 2011 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,440 complaints submitted for the 2011 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 KIA SORENTO
    - ARECIBO, PR

    DURING EARLY MORNING STARTUP, VEHICLE ACCELERATED PAST 3000 RPM FOR APPROXIMATELY 10 SECONDS. AFTER DECELERATION, WHEN THE VEHICLE WAS SHIFTED TO DRIVE, A LOUD THUMP WAS HEARD AND A FORWARD THRUST WAS FELT. NO FORWARD MOTION OCCURRED BECAUSE OF BRAKE PEDAL DEPRESSION. *TR

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - MCHENRY, IL

    I WAS LEAVING A PARKING LOT AND APPLIED THE BRAKES BEFORE ENTERING TRAFFIC. I FOUND THE BRAKE PEDAL VERY HARD TO PUSH WITH VERY LIMITED BRAKING POWER. LUCKILY, I WAS NOT TRAVELING AT A HIGH RATE OF SPEED OR A TRAGIC ACCIDENT COULD HAVE TAKEN PLACE. I DROVE CAREFULLY AND WAS ABLE TO GO VERY SLOW AND PULLED INTO A LOCAL MECHANIC. THIS IS A POTENTIALLY LIFE AND DEATH ISSUE SHOULD FAILURE OCCUR. I AM AWAITING FINAL DIAGNOSIS BUT THEY FEEL THE MOST LIKELY PART IS A BRAKE BOOSTER CHECK VALVE OR THE BRAKE BOOSTER. *TR

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - CHULA VISTA, CA

    I WAS DRIVING TO WORK ON A 2 LANE ROAD WITH PEOPLE BEHIND ME. MY CAR MADE A SOUND LIKE A ROCK ROLLING AROUND IN AN EMPTY WATER BOTTLE THEN ALL THE DASHBOARD LIGHTS TURNED ON AND THE ENGINE DIED. LUCKILY I WAS ABLE TO PULL OVER WITH A GREAT DEAL OF STRENGTH APPLIED TO THE STEERING WHEEL. I CALLED KIA IMMEDIATELY AND THEY HAD IT TOWED TO A DEALERSHIP WITHIN THE HOUR. THE DEALERSHIP IS NOW CLAIMING I HAD A COOLANT LEAK WHICH CAUSED THE CAR TO OVERHEAT BUT I HAD NO INDICATIONS PRIOR THAT THE CAR WAS OVERHEATING. THEY SAID THIS IS PROBABLY NOT COVERED BY WARRANTY SINCE ITS A LEAK AND IT SHOULD HAVE BEEN DISCOVERED EARLIER. *TR

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - WOODLAND PARK, NJ

    2011 KIA SORENTO. CONSUMER WRITES IN REGARDS TO THE AUTO FUNCTION OF THE HEATER/AC NOT WORKING. *SMD THE CONSUMER STATED THE AUTO FUNCTION WORKED FOR ANOTHER SIX MONTHS, AND THEN IT STOPPED WORKING AGAIN. THE DEALER REPAIRED IT FOR THE SECOND TIME. SHORTLY AFTER, IT STOPPED WORKING AGAIN. THE DEALER KEPT THE VEHICLE FOR A COUPLE OF DAYS, TO DETERMINE THE PROBLEM. THE VEHICLE WAS RETURNED TO THE CONSUMER AND IT WAS WORKING, BUT WAS TOLD IT WASN'T FIXED AND WOULD CONTINUE TO STOP WORKING.

    Source: CONSUMER LETTER
  • 2011 KIA SORENTO
    - KISSIMMEE, FL

    REAR SUN ROOF EXPLODED. TRAVELING ALONG I-4 ABOUT 55 MPH WHEN THERE WAS A LARGE GUN SHOT SOUND SO WE LOOKED AROUND FOR ANOTHER VEHICLE THAT MIGHT HAVE MADE THE NOISE BUT THERE WAS NO CAR WITHIN 50-60 YARDS BEHIND OR IN FRONT. THEN WE HEARD SOMETHING RUMBLING ON ROOF WHICH WAS GLASS. LUCKILY THE ROOF WAS INTACT BUT THE VERY SIDES OF THE GLASS ROOF WERE BREAKING UP IN A LONG SLENDER LINE. NOW AFTER A FEW MILES GETTING HOME THE CENTER IS STARTING TO BREAK UP. THE CAR HAD BEEN PARKED IN THE GARAGE FOR 7 WEEKS WHILE I WAS IN THE UK AND ONLY TOOK IT OUT OF GARAGE. I HAVE BEEN IN THE UK MOTOR TRADE 50 YEARS AND NEVER SEEN GLASS GIVE WAY LIKE THIS. IT APPEARS AS IF SOMEBODY TRIED TO PUSH THE TWO SIDES OF THE CAR INWARDS CAUSING THE ROOF TO EXPLODE. THERE IS NO OTHER DAMAGE AT ALL AND NO DEBRIS HIT MY ROOF. UPDATED 1/7/14*CN UPDATED 01/09/14*LJ UPDATED 01/09/14

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - OOLTEWAH, TN

    THE SEAT BELT LIGHTS WILL FLASH AND THERE IS A CLICKING SOUND IN THE LEFT SIDE B-PILLAR GOING DOWN THE ROAD WITH ALL THE PASSENGERS BUCKLED IN. THE HEADLAMPS WILL FLASH ON AND OFF AFTER DARK AND NOW THE PASSENGER SIDE AIR BAG LIGHT WILL NOT LIGHT EVEN IF THERE IS A PASSENGER IN THE CAR. I RETURNED THE CAR TO THE KIA DEALER IN CHATTANOOGA TN. AND THEY SAID IF THEY CAN'T DUPLICATE THE ACTION THEY CAN'T FIX IT. I CALLED KIA CORP. AND THEY ALSO STATE THERE IS NOTHING THEY CAN DO TO FIX THE PROBLEM. THE OWNERS MANUAL STATES IF THE SEAT BELT LIGHT IS FLASHING THEN THE SEAT BELTS ARE NOT WORKING PROPERLY. *TR

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - ALBANY, CA

    WHEN COMING TO A STOP AT A LIGHT OR STOP SIGN, USUALLY ON A SLIGHT DOWNHILL SLOPE, THE VEHICLE ENGINE DIES COMPLETELY. IT USUALLY HAPPENS AFTER THE VEHICLE HAS BE DRIVEN FOR 10-15 MINUTES, PARKED FOR 10-15 MINUTES THEN DRIVEN AGAIN FOR TEN MINUTES. ONCE IT DIES I AM ABLE TO START IT UP RIGHT AWAY. IT IS A PUSH START "KEY" AND THE CAR DIES AFTER I APPLY THE BRAKES AND AM VERY NEAR TO A COMPLETE STOP. THIS HAS HAPPENED WITHIN A FEW MONTHS OF PURCHASE AND OCCURS RANDOMLY, EVERY FEW MONTHS. IT HAS HAPPENED SIX TO TEN TIMES SINCE I PURCHASED THE CAR. I HAVE BROUGHT IT INTO THE DEALER AT LEAST THREE TIMES AND THE COMPUTER COMES BACK WITH NO CODES. THEY CAN'T REPLICATE IT AND DO NOT KNOW WHAT TO FIX. TODAY, THE DEALER INSTALLED A MONITOR FOR ME TO USE FOR TWO WEEKS TO SEE IF IT HAPPENS AND WE CAN CAPTURE THE INFO IN REAL TIME. KIA MANUFACTURER CUSTOMER SERVICE WAS ABOMINABLE. I AM TRYING TO GET A FIELD TECHNICIAN TO LOOK AT IT AND COMMUNICATE WITH THE DEALER. *TR

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - AUBURN, MA

    DRIVER ON SIDE-STREET TRIED TO CUT ACROSS MAIN ROAD DIRECTLY IN FRONT OF ME CAUSING ME TO SWERVE TO AVOID HER. MY KIA SORENTO THEN HIT A BRICK WALL AND A 2,000+ POUND CAST IRON ENTRANCE GATE. NONE OF MY AIRBAGS DEPLOYED! THAT IS WHY I BOUGHT THE CAR, FOR SAFETY FOR MY NEW FAMILY. BY THE LOOKS OF THE DAMAGE AND WHERE THE IMPACT WAS, THE OFFICERS AND I WERE ALL SURPRISED THAT AIRBAGS DID NOT DEPLOY. HAD I HAD A PASSENGER OR WAS NOT WEARING MY SEATBELT, THERE COULD HAVE BEEN SOME SERIOUS INJURY AS A RESULT OF THE IMPACT. PICTURES CAN BE FURNISHED TO DOCUMENT THE IMPACT AND DAMAGE TO THE 2011 KIA SORENTO LX AWD. *TR

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - WASHINGTON, DC

    WHEN I PRESS ON OR LET OFF OF THE BRAKE THERE IS A POPPING NOISE. MY EX ALSO HAS A 2012 SORENTO AND HERS DOES THE SAME.

    Source: NHTSA MOBILE APP
  • 2011 KIA SORENTO
    - NORWALK, IA

    TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE TURNING LEFT, THE VEHICLE SUDDENLY LOST ACCELERATION POWER. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE TRANSMISSION FLUID WAS LOW. THE TRANSMISSION WAS FLUID WAS FILLED BUT THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO THE DEALER WHERE IT WAS SCHEDULED FOR UNKNOWN REPAIRS. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V258000 (POWER TRAIN). THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE