2003 KIA SORENTO Complaints
View complaints related to 2003 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 300 complaints submitted for the 2003 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2003 KIA SORENTO- CASTLE ROCK, WA
2003 KIA SORENTO. CONSUMER STATES BOLT LOOSENED WHILE DRIVING *TGW THE CONSUMER STATED WHILE DRIVING, THE BRAKE AND BATTERY LIGHT ILLUMINATED. THE CONSUMERS HUSBAND SOON DISCOVERED IT WAS DIFFICULT TO TURN THE STEERING WHEEL. HER HUSBAND WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD. AS HE EXAMINED THE VEHICLE, HE TOUCHED A BOLT, WHICH WAS EXTREMELY HOT, AND IT WAS THE SAME BOLT THAT WAS RECALLED, WHICH HAD BECOME LOOSE AGAIN. THE VEHICLE WAS TOWED TO THE DEALER. THE CONSUMER WAS INFORMED THE VEHICLE NEEDED A NEW ENGINE AT A COST OF $6,000 EVEN THOUGH THERE WAS NO DAMAGE TO THE REST OF THE ENGINE. THE CONSUMER WANTED THE BOLT TO BE RE-THREADED. THE DEALER ADVISED THE CONSUMER, THEY DID NOT HAVE THE EQUIPMENT, TO PERFORM THE RE-THREAD OF THE BOLT, BUT INSTEAD OF NEEDING A NEW ENGINE, THEY COULD REPLACE THE CRANKSHAFT AT A COST OF $3,500. *JB
Source: CONSUMER LETTER -
2003 KIA SORENTO- OMAHA, NE
2003 KIA SORENTO. CONSUMER WRITES IN REGARDS TO GASOLINE TANK DEFECT. CONSUMER REQUESTS REIMBURSEMENT *TGW THE CONSUMER STATED SHE RECEIVED A VOLUNTARY SERVICE CAMPAIGN LETTER FROM KIA MOTORS REGARDING THE REPLACEMENT OF THE FUEL TANK AI FILTER. THE CONSUMER STATED SHE EXPERIENCED THE FAILURE IN SEPTEMBER 2011. HOWEVER, WHEN SHE CONTACTED KIA REGARDING REIMBURSEMENT, SHE WAS INFORMED THERE WAS NO RECALL OF THAT NATURE. KIA INFORMED THE CONSUMER SHE WOULD NOT BE REIMBURSEMENT FOR THE DEFECT. THE CONSUMER STATED HER VEHICLE WAS NOT OPERABLE, DUE TO THE FACT, SHE COULD NOT GET MORE THAN ONE GALLON OF GASOLINE INTO THE TANK WITHOUT IT SPRAYING BACK OUT OF THE TANK. THE MECHANIC FOUND THE CHARCOAL CANISTER FALLING APART AND BLOCKING THE AIR FLOW IN CLOSE VALVE, VENT FILTER AND ROLL OVER VALVE. THE FUEL PUMP ASSEMBLY WAS REMOVED AND THE CHARCOAL CLEANED OUT OF THE FUEL TANK AND ROLL OVER VALVE. *JB
Source: CONSUMER LETTER -
2003 KIA SORENTO- WAPPINGERS FALLS, NY
CRANKSHAFT BOLT RECALLED 2007 THEY BREAK OFF RECALL DONE CRANKSHAFT BOLT BROKE ON 2011CRANKSHAFT BROKE KIA WILL NOT FIX RECALLED PART. *TR
Source: NHTSA WEB SITE -
2003 KIA SORENTO- BUCKINGHAM, PA
TL* THE CONTACT OWNS A 2003 KIA SORRENTO. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, A LONG BANG WAS HEARD FROM UNDER THE VEHICLE AS IT STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE DEALER CONFIRMED THAT THE CRANK SHAFT PULLEY DETACHED FROM THE VEHICLE ABNORMALLY. THE VEHICLE WAS REPAIRED YET THE FAILURE RECURRED LATER WHILE THE CONTACT WAS DRIVING 40 MPH.THE VEHICLE WAS AGAIN TOWED TO THE DEALER WHERE THE DEALER CONFIRMED THAT THE CRANKSHAFT PULLEY HAD YET AGAIN, DETACHED FROM THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE VEHICLE WAS REPAIRED A SECOND TIME. THE FAILURE MILEAGE WAS 32,500 AND THE CURRENT MILEAGE WAS 76,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 KIA SORENTO- WAPPINGERS FALLS, NY
TL* THE CONTACT OWNS A 2003 KIA SERENTO. THE CONTACT STATED THAT THE BOLT TO THE HARMONIC BALANCER WOULD FRACTURE AT ANYTIME. THE CONTACT ALSO STATED THAT THE DEALER REPAIRED THE FAILURE ONCE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ASSISTANCE WITH REPAIRS. THE FAILURE MILEAGE WAS 69,000 AND THE CURRENT MILEAGE WAS 84,000. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2003 KIA SORENTO- MARIETTA, GA
I BROUGHT THE KIA SORENTO USED IN 2/2011 WITH 108,00 MILES AND REPLACED ALL BELTS,TRANSMISSION CHANGE,FRONT BRAKES,DRIVESHAFT ASSEMBLY, RADIATOR. NOW HAS 127,000 MILES AND EVERY MONTH I HAVE BEEN REPLACING PARTS. *TR
Source: NHTSA WEB SITE -
2003 KIA SORENTO- MEBANE, NC
TL* THE CONTACT OWNS A 2003 KIA SORENTO EX. THE CONTACT STATED THAT WHILE REFUELING,THE INJECTOR WOULD LEAK FUEL AT ANY TIME. THE MANUFACTURER WAS NOT CONTACTED. THE DEALER WAS CONTACTED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 109,333 AND THE CURRENT MILEAGE WAS 109,433.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 KIA SORENTO- CLEVELAND, TN
WITHOUT NOTICE THIS VEHICLE STOPPED ACCEPTING FUEL PROPERLY. WHEN YOU ATTEMPT TO REFUEL, GASOLINE DOESN'T LEAK OUT, IT SPRAYS AS IF UNDER PRESSURE. MY WIFE, DAUGHTER AND I HAVE EACH BEEN SPRAYED ON DIFFERENT OCCASIONS. EVEN FILLING VERY SLOWLY CAUSES FUEL TO SPRAY FROM VEHICLE. I WOULD BE GLAD TO VIDEO IT AS IT OCCURS. IT OCCURS EVERY TIME AND CREATES A VERY SERIOUS FIRE HAZARD FOR MY FAMILY AS WELL AS OTHER CUSTOMERS AT THE FILLING STATION. I RECENTLY HAD AN ASE CERTIFIED TECHNICIAN EVALUATE THE VEHICLE AND NO PROBLEM WAS FOUND. THIS WAS GOING TO BE MY DAUGHTERS FIRST CAR BUT I DON'T FEEL ITS SAFE FOR HER AND WOULDN'T WANT TO TRADE IT TO SOMEONE AND ENDANGER THEM. *TR
Source: NHTSA WEB SITE -
2003 KIA SORENTO- SWAINSBORO, GA
WAS DRIVING APPROX 60 MILES PER HOUR AND FUEL PRESSURE DROPPED; ENGINE SHUT OFF. WAS ABLE TO RESTART AND DRIVE BUT FOR ONLY A FEW MILES AT THE TIME. THIS HAPPENED OVER COURSE OF COUPLE OF DAYS. HAD FUEL PUMPED REPLACED. AFTER FUEL PUMP WAS REPLACED I HAD PROBLEMS FUELING VEHICLE. GAS WOULD BUBBLE UP AND SPRAY OUT OF GAS TANK. HAD TO PUMP SLOWLY. GAS WOULD GET ALL OVER ME, VEHICLE AND GROUND. RETURNED VEHICLE BACK TO REPAIR SHOP SIX TIMES OVER THE COURSE OF SIX WEEKS; HAD OTHER PART REPLACED. VEHICLE STILL LOSING FUEL PRESSURE, SHUTTING OFF AND NOT ABLE TO PUMP GAS WITHOUT IT SPURTING OUT OF TANK. VEHICLE PARKED AS I FEEL IT IS NOT SAFE TO DRIVE FOR ME OR DAUGHTER. OUT OF 600 DOLLARS AND NOT VEHICLE TO DRIVE. SOMETHING FROM MANUFACTURER SHOULD BE DONE. THIS IS A DANGEROUS SITUATION. I AM AFRAID OF VEHICLE STARTING A FIRE WITH ME IN IT. *TR
Source: NHTSA WEB SITE -
2003 KIA SORENTO- EUFAULA, AL
WHENEVER I ATTEMPT TO PUT GAS IN MY TRUCK, THE GAS ALWAYS COMES BACK OUT. I TRIED TO HAVE IT FIXED BUT NO ONE EVER HEARD OF A GAS TANK DOING THIS UNLESS IT'S FULL ALL READY WHICH I KNOW. I MEAN THE GAS WOULD JUST FLOW OUT REALLY BAD. SOME GAS STATIONS WON'T EVEN ALLOW ME TO USE THEIR STATION IN FEAR OF A FIRE. *TT
Source: NHTSA WEB SITE