2019 KIA SORENTO Complaints

Upon starting my vehicle after going to the grocery store, the ABS, ESC, Check Forward Collision-Avoidance Assist System, and Auto Hold warning lights illuminated. The cruise control was then inadvertently deactivated. When vehicle is started the Check Forward Collision error comes on. After a few months when entering the freeway and accelerating I received an error regarding unknown engine issue. Took vehicle to Kia dealership and was who diagnosed that the hydraulic electronic control unit (HECU) needed to be replaced. Manufacturer being notified, vehicle not repaired at dealer due to cost.

The contact owns a 2019 Kia Sorento. The contact stated that the check engine warning light had remained illuminated. The vehicle was taken to the local dealer on several occasions; however, the cause of the failure was not determined. Additionally, the contact stated that while driving at an undisclosed speed, the vehicle suddenly stalled. The vehicle was towed to the local dealer, where it was diagnosed that the engine had overheated and fractured. The contact was advised that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 97,000.

HI, MY CAR HAS INCREASED OIL CONSUMPTION.EVERY WEEK, IAM TOPING OFF THE OIL, 1 QRT EVERY WEEK NOW.I BROUGHT THIS TO KIA'S ATTENTION, HAD THE TEST DONE AS THEY SUGGESTED.THEY OFFERRED ME ONLY THIS: A/C EVAP CLEAN, COOLANT FLUID EXCHANGE, SPARK PLUG REPLACE, 3 PT INDUCTION SVC, WHICH DOESNT FIX THE PROBLEM. I ALSO WANTED THE EXISTING RECALL TO BE ADRESSED, BUT THEY IGNORED.

I am the original owner of my vehicle, which I purchased brand new from the dealership in December, 2017]. The car is now five years old and has been regularly maintained. However, I have observed significant issues with the paint, which is bubbling and peeling off in large amounts in several areas of the vehicle. This condition is concerning, as it not only affects the vehicle’s appearance but also has the potential to cause rust and other mechanical issues if left unaddressed. Given that the peeling is occurring despite proper care and no external factors such as accidents or environmental damage, I believe this may be a manufacturing defect. I am requesting an evaluation of this issue and any available remedies under the manufacturer’s warranty, especially considering the potential for long-term damage to the vehicle’s structure and mechanical components. Sincerely, [XXX] [XXX] 2019 Kia Sorento [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I’m contacting you regarding my 2019 Kia Sorento (VIN: [XXX] ), which was completely destroyed in a fire on [XXX]. I had gone for a run at the city park, and as I was walking back, I saw my vehicle in flames. Police were already on-site, and just as I approached, the back windshield exploded. The fire department arrived shortly after and extinguished the flames. The vehicle is a total loss. After reviewing the VIN, I found the vehicle is subject to Recall SC249F / NHTSA 22V703 for a fire risk related to trailer hitch wiring. I want to emphasize that this vehicle did not have a trailer hitch installed, which raises concerns that it may have been pre-wired at the factory or otherwise contained faulty components. Additionally, I had previously brought the vehicle to the dealership twice for electrical problems, including complete failure of all lights, the windshield wiper motor, and power outlets. These issues were never fully resolved and may have been early signs of the defect that led to the fire. I am requesting: 1.A factory build sheet or Monroney label to confirm if any recall-related components were installed. 2.Guidance on how to initiate an official claim or investigation with Kia. 3.Clarification on whether Recall SC249F applies to vehicles without a hitch but with related electrical systems. Photos of the fire damage are available INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Kia is well known for their engine problems. I had my engine light come on and was flashing so I pulled over and shut the car off. After a few minutes I turned it back on and the light was still on, but no longer flashing. I was able to get it to my local mechanic who told me it needed a new engine. I had it towed to the Kia dealer where I purchased it. They were able to replace it was a refurbished motor, but Kia indicated it was not part of the current recall. I feel it should be part of the current engine recall, but if it truly is not then I felt you should be made aware of the issue.

We have noticed a great amount of oil consumption in the engine. We first thought we needed an oil change. We keep up on maintenance of our vehicles. When we took it in to get the oil changed, they said we had almost no oil in the vehicle. So once we had an oil change, we took it to Kia of Alcoa and they said there was nothing wrong with it. We drove it a while and again low on oil. We take it back to Kia of Alcoa and they do an oil consumption test. We drove it 1,000 miles like they said to do and we came back. They checked the oil level and they said the oil consumption was normal. So again we drive it and still having issues with oil consumption. We always have to put anywhere from 1 to 5 quarts of oil in the vehicle on a regular basis. We should not have to add oil in between oil changes. Now we have a rattling going on and we are taking it back to Kia Alcoa soon to get looked at. We believe that rattling is from the high oil consumption. Nobody seems to have a solution and everyone thinks there is nothing wrong with the vehicle.

I own a 2019 Kia Sorento SX V6 that I purchase in January 2024 that now has 73k miles. I recently started encountering a problem where the oil light would come on and stay on while my car is an idle position. I went to City Kia of Greater Orlando to get an oil change because I assumed that was the problem. Sometime after the oil change the light continued to go on when my car was in idle position and my engine oil that was just replaced had been severely depleted so I returned to Kia to have a diagnostic done and was advised that the oil filter housing gasket, oil pressure regulator valve needed to be replaced along with some other repairs for leaks so I approved the repairs but after the repairs were completed and I retrieved my vehicle the same problem of the oil light coming own when idle continued. I returned one again to Kia and had another diagnostic done and they found that now the oil pressure switch with harness needed to be replaced which I questioned because why wasn’t this issue found with the first diagnostic. Why so many issues with parts related to my engine and is not covered under warranty or as part of a recall. I’ve done some research and found numerous complaints of the 2019 kia sorento having the same engine issues and having the same parts replaced. I strongly believe that this is a defect on this car and should be addressed immediately and these issues scrutinized.

The contact owns a 2019 Kia Sorento. The contact stated that while driving at various speeds, there was an abnormal ticking sound coming from the engine. The vehicle was taken to a local AutoZone, where a representative inspected the vehicle and advised the contact that the engine oil was extremely low. The contact added engine oil, and within two weeks, the engine oil was extremely low again. There were no warning lights illuminated. The contact stated that several local dealers were contacted; however, the vehicle was not diagnosed or repaired. The contact was advised that the VIN was not under recall. The vehicle was not repaired. The contact referenced a settlement under Kia Engine Litigation: Case [XXX] as possibly related to the failure. The manufacturer was notified of the failure. The approximate failure mileage was 69,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My oil level in my car keeps going low. Service department at Kia states they cannot find another problem. I’ve had regular oil changes. I met someone at the dealership experiencing the same problem.