2011 KIA SORENTO Complaints

View complaints related to 2011 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,440 complaints submitted for the 2011 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 KIA SORENTO
    - KENOSHA, WI

    I WAS ATTEMPTING TO PARK MY 2011 KIA SORENTO IN MY GARAGE WHEN THE DOWNHILL ASSIST AND ELECTRONIC STABILITY CONTROL LIGHTS CAME ON. MY CAR WOULD NOT SHIFT BEYOND NEUTRAL. I HAD TO SHUT OFF CAR WHILE IN 'DRIVE' AND TURN BACK ON, WITH MULTIPLE ATTEMPTS, BEFORE I COULD GET IT TO SHIFT TO PARK. HUGE PROBLEM AND HAS OCCURRED FOUR TIMES THE PAST TWO DAYS! I'LL BE CALLING DEALERSHIP FIRST THING MONDAY MORNING. *TR

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - PORT JEFFERSON STATION, NY

    WHILE DRIVING MY 2011 KIA SORENTO IT JUST LOST POWER, IT WOULD NOT GO FORWARD BUT THE ENGINE WAS STILL RUNNING AND ALL THE DASHBOARD IDIOT LIGHTS LIT UP. I WAS IN A PARKING LOT WITH NO ONE BEHIND ME OTHERWISE I WOULD HAVE BEEN REAR-ENDED IF THIS HAPPENED DRIVING ON THE ROAD OR HIGHWAY. THE CAR WOULD NOT GO AND THERE WAS NO STEERING RESPONSE. I TURNED OFF THE KEY TO KILL THE ENGINE AND THEN RESTARTED THE CAR. THE CAR STARTED AND I WAS ABLE TO GET TO MY DESTINATION AND PARK. I CHECKED THIS PROBLEM ONLINE BY SEARCHING KIA SORENTO STALLING AND FOUND A DOZEN OR MORE VIDEO'S FROM PEOPLE EXPERIENCING THE SAME ISSUE THAT I JUST EXPERIENCED. SOME OF THE DRIVERS FOUND THAT IF YOU USE THE CAR IN THE MANUAL SHIFT MODE THE STALLING DID NOT SEEM TO HAPPEN. THIS IS A REAL POTENTIAL DISASTER. YOU LOOSE POWER AND HAVE NO WAY OF MOVING THE CAR TO GET OUT OF THE WAY WHEN YOU ARE IN TRAFFIC ON A HIGHWAY...LIKE RIDING IN A 'DEATH WISH CAR'. THE VIDEO'S ALSO STATING THAT THEY EXPERIENCED THE STALLING MANY TIMES AND ONCE IT STARTED IT GOT WORSE. THEY ALSO STATED THAT KIA DEALERSHIPS WERE OF LITTLE HELP SINCE THEY NEED TO REPRODUCE THE STALLING AND SINCE IT'S JUST RANDOM THAT IS NOT EASY. THE VIDEOS WERE TAPED WHEN THE ISSUE WAS ACTUALLY TAKING PLACE AND SHOWED THE TACH AT ABOUT 15 RPM'S ALL THE ENGINE LIGHTS LIT BUT NO STEERING RESPONSE OR POWER TO MOVE THE CAR. I AM HOPING THIS CAN BECOME A RECALL AND KIA WILL FIX THIS STALLING PROBLEM AND KEEP THE PEOPLE IN THESE KIA SORENTO'S SAFE! IF THIS IS A COMPUTER PROBLEM THEN THERE SHOULD BE AN ERROR LOG TO SHOW WHEN THE CAR LOST POWER FOR NO REASON. KIA NEEDS TO TAKE OWNERSHIP OF THIS DEFECT AND FIX THIS POTENTIAL DEADLY PROBLEM. *TR

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - VERSAILLES, KY

    VEHICLE ROLLED DOWN MY DRIVEWAY WHILE IN PARK, WENT ACROSS A TWO LANE STREET INTO THE NEIGHBORS DRIVEWAY ONLY BEING STOPPED BY THEIR VEHICLE PARKED IN THEIR DRIVEWAY. THE KEYS WERE NOT IN THE VEHICLE AND WHEN I GOT TO THE VEHICLE IT WAS IN PARK. AFTER GETTING IN THE VEHICLE YOU COULD PUT IT IN GEAR WITHOUT HAVING THE KEY IGNITION OR YOUR FOOT ON THE BRAKE. *TR

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - FRANKLIN , LA

    TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE FRONT DRIVER, PASSENGER AND REAR DRIVER'S SIDE DOOR LATCHES FAILED. THE CONTACT WAS UNABLE TO OPEN THE DOORS FROM THE EXTERIOR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE FAILURE WAS CAUSED BY NORMAL WEAR AND TEAR. THE FAILURE WAS NOT REPORTED TO THE MANUFACTURER. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 100,000. THE CURRENT MILEAGE WAS 135,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 KIA SORENTO
    - DIAMONDHEAD, MS

    STABILITY CONTROL AND DOWNHILL ASSIST LIGHT CAME ON WHILE DRIVING. ONCE STOPPED, SHIFTER WOULD NOT GO PAST NEUTRAL. IN ORDER TO GET PAST NEUTRAL, HAD TO TURN OFF ENGINE AND RESTART. *TR

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - BEAVER, PA

    TRAVELING AT 70MPH WITH CRUISE CONTROL ENGAGE, A LARGE "THUD" WAS FELT IN THE CABIN AS IF SOMETHING HAD BEEN HIT. PULL OFF SIDE OF HIGHWAY TO EXAMINE FOR DAMAGE. NO DAMAGE OF ANY KIND WAS NOTED. UPON LEAVING THE SIDE OF THE ROAD, THE ACCELERATION WAS SLUGGISH AND AT HIGHWAY SPEED RPM WAS 4500, NOT NORMAL. PULLED OFF THE SIDE IF THE HIGHWAY AGAIN AND TURNED THE CAR OFF. THIS RESET THE CAR. PULL OFF THE SHOULDER AGAIN AND TRANSMISSION OPERATED NORMALLY AGAIN. *TR

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - IOWA PARK, TX

    I WAS DRIVING WITH THE CRUISE CONTROL SET AT 70 AND SUDDENLY THE CAR ACCELERATED ON ITS OWN (SOUNDED AS IF SOMEONE HAD FLOORED THE GAS PEDAL). I TAPPED THE BRAKE AND WHEN I LOOKED AT THE DASH MULTIPLE INDICATOR LIGHTS WERE LIT. AFTER TAPPING THE BRAKE THE ENGINE CONTINUED TO RUN BUT THE ACCELERATOR WOULD NOT WORK. I CAME TO A STOP ON THE SHOULDER- AT THIS POINT THE ENGINE OIL PRESSURE LIGHT AND ENGINE MALFUNCTION LIGHTS WERE ILLUMINATED. I TURNED THE CAR OFF. TRIED TO RESTART AFTER FEW MINUTES AND IT WOULD NOT START. A FEW MINUTES LATER IT DID START BUT SOUNDED BAD. I CONTACTED KIA AND WAS TOLD TO HAVE VEHICLE TOWED TO DEALERSHIP AND A REGIONAL KIA REP WOULD INVESTIGATE MY VEHICLE (WHAT THAT MEANS, I DON'T KNOW QUITE YET). *TR

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - BIGLERVILLE, PA

    CAR WOULDN'T START WHEN I PUSHED IT TO START, THE NEXT DAY IT STARTED. ON 1/4/2012 DRIVING THE CAR AT APPROXIMATELY 30 MPH AND THE CAR SHUT OFF. THE CAR DID RESTART BUT SHUT OFF AGAIN WHILE DRIVING. RESTARTED AND HAD IT TOWED TO KIA. THEY HAD THE CAR UNTIL 1/9/12. I WAS TOLD THERE WAS A PROBLEM WITH THE FUSE BLOCK. THEY REPLACED EMS BLOCK CONTROL HARNESS. ON JANUARY 30,2012, THE CAR WOULDN'T START AGAIN. HAD IT TOWED TO KIA. THEY KEPT THE CAR AND ON 2/1/12 AND 2/2/12 THE CAR DIDN'T START FOR THEM. I WAS TOLD THEY MOVED AROUND THE COMPUTER AND THEN THE CAR STARTED. I WAS ALSO TOLD THAT THERE WAS NO FUEL PRESSURE THAT TIME. THEY REPLACED PCM. I TOOK IT TO THE KIA GARAGE ON 4/26/13 FOR A ROUTINE OIL CHANGE. THAT DAY GOT THE CAR BACK AND HAD OIL LEAKING ALL OVER MY DRIVEWAY. I HAVE HAD PROBLEMS EVER SINCE. TOOK THE CAR BACK 2 TIMES FOR OIL LEAK. DURING THE TIME IT WAS IN THE GARAGE I WAS TOLD THE OXYGEN SENSOR NEEDED REPLACED, AFTER BEING REPLACED I WAS TOLD THERE WAS TO MUCH VOLTAGE GOING TO THE SENSOR AND THEY DIDN'T KNOW WHY. CURRENTLY I AM TOLD THE CARS COMPUTER NEEDS TO BE REPLACED. WE STILL HAVEN'T GOTTEN THE CAR BACK. *TR

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - WASHINGTON, PA

    STABILITY CONTROL AND DOWNHILL ASSIST LIGHT CAME ON WHILE DRIVING. ONCE STOPPED, COULDN'T GET THE SHIFTER TO GO INTO PARK. HAD TO TURN VEHICLE OFF AND RESTART. ONCE I WAS FINALLY ABLE TO GET INTO PARK, THE LIGHTS CAME ON AGAIN AND I COULDN'T GET IT TO GO BACK INTO ANY GEAR. *TR

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - SAN ANTONIO , TX

    TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE VEHICLE SHIFTED INTO NEUTRAL INDEPENDENTLY AND WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 54,200. *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE