2011 KIA SORENTO Complaints

STABILITY CONTROL AND DOWNHILL ASSIST LIGHT CAME ON WHILE DRIVING. WHEN VEHICLE WAS STOPPED, SHIFTER WOULD NOT GO PAST NEUTRAL. IN ORDER TO GET PAST NEUTRAL, HAD TO TURN OFF ENGINE AND RESTART. *TR

MY HUSBAND AND I WALKED OUT OF HOUSE ABOUT NOON TODAY (21APR13) AND MY HUSBAND LOOKED AT CAR AND SAID "WTF , LOOK AT CAR". SUN ROOF IS SHATTERED. WE ATTEMPTED TO CONTACT LOCAL KIA WHICH IS 32 MILES AWAY AND THEY ARE CLOSED. CONTACTED OUR INSURANCE COMPANY WHO CAN NOT HELP US OUT UNTIL KIA OPENS ON MONDAY AND THEY HAVE TO SEND US TO A DEALER THAT IS 75 MILES AWAY FROM US FOR THEM TO LOOK AT AND THEN DETERMINE REPAIR COSTS. I LOOKED ONLINE TO CHECK FOR RECALL AND AM STILL SEARCHING ALSO LOOKING TO SEE IF THIS IS AN ISSUE WITH ANYONE ELSE AND FOUND ONE ENTRY FROM 2010. NOT SURE HOW THIS HAPPENED TO A PARKED CAR SITTING IN DRIVEWAY WITH NO TREES AROUND OR LOOSE OBJECTS. HAVE OTHER VEHICLE IN DRIVE WITH NO DAMAGE SO RULED OUT RAIN. HOPING FOR FAIR WEATHER UNTIL WE CAN GET THE CAR TO DEALER (I HOPE IT WILL BE TOMORROW). HAVING A TODDLER WHO LIKES TO HAVE THE VISOR OPEN SO HE CAN LOOK OUT OF SUNROOF WINDOW AT SKY, THE FACT THIS SHATTERED , WHAT IF I HAD BEEN DRIVING AND IT SHATTERED WITH VISOR OPEN AND LITTLE ONE IN CARSEAT? *TR

DRIVING AT 65MPH WITH CRUISE CONTROL SET; WHEN SUDDENLY THERE WAS A VIOLENT JERK/HESITATION, AND AN EXTREMELY LOUD BANG, AS THOUGH I HAD HIT SOMETHING. STOPPED ON SIDE OF THE ROAD, VEHICLE NOT MAKING ANY DIFFERENT NOISE OR RUNNING DIFFERENT, PLACED WITHOUT A PROBLEM INTO PARK. CHECKED AROUND VEHICLE NOTHING OUT OF ORDER, NO FLUIDS RUNNING UNDER VEHICLE, TIRES OK, UNABLE TO LOCATE A PROBLEM. IT SEEMED LIKE A MISS OR SOMETHING WITH THE TRANSMISSION, DIDN'T NOTICE LIGHTS OR ANY THING ABNORMAL ON WARNING SYSTEM. GOT BACK IN CAR AND CONTINUED ON NO ABNORMAL NOISE, SHIFTED WITH OUT INCIDENT, NOT SURE BUT I AM WONDERING ABOUT A TRANSMISSION ISSUE, HOPE IT DOESN'T HAPPEN AGAIN. *TR

I WAS DRIVING 30 MILES AN HOUR WHEN MY CAR STALLED OUT. I MANAGED TO PULL OVER TO THE SIDE OF THE ROAD BUT WAS UNABLE TO GET THE CAR TO START. THE CAR WAS TOWED TO THE KIA DEALERSHIP WHERE THEY REPLACED THE MAIN FUSE PANEL AND THE FUEL PUMP. THE SERVICE MANAGER SAID ONE SHORTED THE OTHER OUT AND THAT IT WAS A FLUKE. ON 4/7/2013, THE CAR WOULD NOT START. AGAIN, CAR TOWED TO DEALERSHIP WHERE THE SAME PROBLEM HAS OCCURRED. NOBODY, CAN TELL ME WHY THIS IS HAPPENING AND I AM REALLY NERVOUS TO DRIVE THE CAR AGAIN.. IF THE CAR STALLS OUT WHILE I'M DRIVING ON THE HIGHWAY, IT COULD BE DISASTROUS. KIA IS SAYING THEY HAVEN'T HEARD THIS HAPPENING WITH OTHER VEHICLES, HOWEVER, AFTER COMING TO THIS SITE, IT SEEMS TO BE HAPPENING WITH REGULARITY. HELP. WHAT ARE MY RIGHTS?? *TR

ON SEVERAL OCCASIONS, THE VEHICLE DOES NOT WANT TO GO INTO/OUT OF GEAR. WHEN STARING IN THE MORNING, I OFTEN HAVE TO PUMP BRAKES, OR TURN CAR OFF AND RE-START IN ORDER TO GET THE CAR TO MOVE INTO REVERSE. ON ONE OCCASION, IT WOULD NOT MOVE OUT OF DRIVE AND INTO PARK. WHILE THIS HASN'T CAUSED ANY ACCIDENTS/INJURIES, IT COULD HAVE ON SEVERAL OCCASIONS. HAD MY TEENAGED DAUGHTER BEEN DRIVING IT AT ANY OF THE TIMES THAT THE VEHICLE DIDN'T COOPERATE AND MOVE OUT OF DRIVE, IT COULD HAVE BEEN DISASTROUS. *TR

REVERSED CAR FROM MY DRIVEWAY. FELT AS IF I HAD CRASHED INTO SOMETHING (HEARD LOUD GRINDING SOUND). PUT THE CAR INTO DRIVE AND CAME TO STOP. UPON PRESSING THE BRAKES, FELT AS IF THE ABS HAD ENGAGED AND GRIPPED ALL FOUR WHEELS. HEARD LOUD GRINDING SOUND AND CAR JOLTED (AS BRAKES WERE PRESSED). I HAD MY FIVE YEAR OLD AND THREE OLD SONS WITH ME; THEY SCREAMED FROM THE JOLT. I SLOWLY RELEASED THE BREAKS AND APPLIED THE BREAKS AGAIN, AND SAME THING OCCURRED ONLY WITH LESS FORCE. TURNED OFF THE CAR AND CALLED FOR TOWING. ALSO, A HOWLING WHINING NOISE IS HEARD INSIDE THE CAR. THE DEALERSHIP HAD IT FOR TWO WEEKS, AND UNDER THE GUIDANCE OF THE FIELD ENGINEER THEY REPLACED THE TRANSFER CASE. THE HOWLING/WHINING NOISE CONTINUES. THE DEALERSHIP REALLY TRIED TO RESOLVE THE ISSUE. THE MANAGER HERSELF TEST DROVE THE CAR AND ALSO HEARD THE WHINING/HOWLING SOUND. I DID CONTACT THE MANUFACTURER, BUT FRANKLY FELT DISAPPOINTED. I HAD ASKED IF ANYONE HAS CALLED IN WITH SIMILAR COMPLAINTS AND WAS NOT GIVEN AN ANSWER. I FEEL UNSAFE AND VERY ANXIOUS ABOUT DRIVING THE CAR. THEY DEALERSHIP STATED THE BREAKS WERE FINE, AND THAT NO ERROR CODE WAS DETECTED. I WAS NOT GIVEN A DEFINITIVE ANSWER AS TO WHAT CAUSED THE BREAKS TO BEHAVE THIS WAY OR WHAT IS THE HOWLING NOISE THAT IS OCCURRING. THIS IS THE THIRD MAJOR ISSUE WE HAD WITH THIS CAR. I HAVE AN AWD VEHICLE AND THE CURRENT RECALL ONLY COVERS THE 2WD ISSUE (THAT ALSO HAS THIS HOWLING SOUND). I HAVE READ NUMEROUS OTHER COMPLAINTS IN WHICH OTHER 2011 AWD SORENTOS ARE HAVING SIMILAR ISSUES. PLEASE INVESTIGATE; SOMEONE COULD BE SERIOUSLY HURT OR WORSE. *TR

WE HAVE PREVIOUSLY HAD 2 TRANSMISSIONS PUT INTO OUR 2011 KIA SORENTO. TODAY WE WERE TRAVELING HOME FROM SAN ANTONIO AND THE DBC INDICATOR AND ESC INDICATOR LIGHTS CAME ON WHILE DRIVING. I PULLED OVER TO SEE WHAT IT WAS AND TRIED TO PUT THE CAR INTO PARK. THE GEAR SHIFT WOULD NOT MOVE. IT DID IT SEVERAL TIMES DURING OUR TRIP. IT ALSO SOMETIMES MAKES LOUD BANG NOISES WHEN PUTTING IT INTO GEAR. I FEEL THAT THE TRANSMISSION IS FAULTY AGAIN. WE HAVE BEEN DEALING WITH THESE ISSUES SINCE WE PURCHASED THE VEHICLE. *TR

TL* THE CONTACT OWNS A 2011 KIA SORRENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE STALLED WITHOUT WARNING. UPON RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE OCCURRED NUMEROUS TIMES. IN ADDITION, THE PUSH START IGNITION FAILED TO OPERATE ON FOUR SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES FOR BOTH DEFECTS. THE DEALER WAS UNABLE TO LOCATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 900. UPDATED 04/02/13*LJ THE CONSUMER STATED THE VEHICLE WOULD STALL WHEN APPROACHING A STOP SING, TURNING TO SLOW DOWN, OR DRIVING SLOWLY THROUGH A PARKING LOT.

SINGLE CLUNKING NOISE WHENEVER DECELERATING, WHICH WAS VERIFIED BY KIA SERVICE ADVISOR AT NY KIA DEALERSHIP. *TR

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, ALL OF THE INSTRUMENT PANEL LIGHTS ILLUMINATED AS THE VEHICLE STALLED. THE CONTACT ALSO STATED THAT THERE WAS A SUDDEN LOSS OF ENGINE POWER. THERE WAS A SUDDEN INCREASE IN ENGINE RPMS AND THE VEHICLE FAILED TO SHIFT GEARS WHILE THE CONTACT WAS TRAVELING 15 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER ON FIVE SEPARATE OCCASIONS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 34,000 AND THE CURRENT MILEAGE WAS 38,000.