2011 KIA SORENTO Complaints

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE COULD NOT BE STARTED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 24,000.

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE DRIVER'S SEAT CONTROL COVER WAS FRACTURED. THE SEAT COVER PLASTIC BECAME HOOKED ONTO THE CONTACT'S PANTS AND CAUSED HER TO FALL TO THE GROUND, INJURING HER KNEE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THEY WERE UNABLE TO DETERMINE WHY THE SEAT COVER CONTINUED TO FAIL. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THAT THEY WERE AWARE OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED WHILE DRIVING 25 MPH THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY. THE CONTACT ATTEMPTED TO STOP THE VEHICLE BY SHIFTING IN THE PARK POSITION BUT SHE WAS UNSUCCESSFUL. THE VEHICLE WAS FINALLY ABLE TO BE PUT INTO THE PARK POSITION AND THEN BECAME STUCK IN THAT POSITION. THE DEALER WAS CALLED AND INFORMED THE CONTACT OVER THE PHONE THAT HER BRAKE LAMP SWITCH WAS LIKELY THE CAUSE OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER FOR A MORE COMPLETE DIAGNOSIS AND THE BRAKE LAMP SWITCH WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 15,000. UPDATED 11/13/12 *CN THE CONSUMER STATED THE ATTORNEY GENERAL CALLED AND STATED THIS FALLS UNDER THE LEMON LAW. THE CONSUMER WOULD LIKE INFORMATION ON WHO TO CONTACT NEXT AND ANY ATTORNEY INFORMATION. UPDATED 11/20/2012 *JS

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED WHILE DRIVING 60 MPH THE ACCELERATOR FAILED. THE CONTACT STEERED THE VEHICLE TO THE SIDE OF THE ROAD AS IT SLOWED TO A STOP. ONCE THE VEHICLE WAS RESTARTED THE ACCELERATOR RESPONDED AS DESIGNED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE THROTTLE BODY WAS REPLACED. THE CONTACT MENTIONED THAT IT WAS THE SECOND TIME THE THROTTLE BODY HAD TO BE REPLACED. THE FAILURE AND CURRENT MILEAGE WAS 24,000.

WHEN SHIFTING FROM REVERSE TO DRIVE, VEHICLE CLUNKS AND THEN JOLTS FORWARD. WHEN SHIFTING INTO DRIVE,VEHICLE WHINES, DOESN'T MOVE AND SO I THEN SHIFT BACK INTO PARK WHICH RESULTS IN CLUNKING NOISE. THIS HAS HAPPENED NUMEROUS TIMES. I BROUGHT THIS TO THE ATTENTION OF MY DEALERSHIP ON 8/28/12 AND THEY COULDN'T FIND THE PROBLEM AT THAT TIME. I WAS ADVISED TO KEEP A LOG OF WHEN THE PROBLEM OCCURS WHICH IS OFTEN BUT INTERMITTENT. JUST RECENTLY VEHICLE LOST POWER AT A STOP SIGN (HAD PLENTY OF GAS IN TANK) AND AFTER SEVERAL ATTEMPTS TO KEEP IT RUNNING IT JOLTED FORWARD AND RAN FINE. *TR

THE INCLINE CONTROL LIGHT & THE TRACTION CONTROL LIGHT CAME ON FOR NO REASON. I WAS PARKING MY VEHICLE ON A FLAT SURFACE AND WHEN THESE LIGHTS WERE ON I WAS UNABLE TO PUT THE CAR IN PARK OR REVERSE. I HAD TO PUT THE VEHICLE IN NEUTRAL AND SHUT OFF THE VEHICLE WITH MY FOOT ON THE BRAKE. I THEN HAD TO RESTART THE VEHICLE, THE CONTROL AND TRACTION LIGHTS WERE NOT ON AND I WAS ABLE TO PUT THE VEHICLE IN PARK. I WENT DIRECTLY TO THE DEALERSHIP THAT I MADE THE PURCHASE FROM AND WAS TOLD THAT THIS IS A KNOWN DEFECT IN THE BRAKE LINE WHERE THERE IS A SHORT IN THE LINE THAT CAUSES THE COMPUTER TO THINK THE BREAK IS NOT PRESSED DOWN ENOUGH, THEREFORE CONFUSING THE COMPUTER INTO THINKING IT SHOULD APPLY THE INCLINE AND TRACTION CONTROL AND PREVENTS THE VEHICLE FROM BEING PUT IN REVERSE OR PARK. I WAS TOLD THAT BY TURNING THE VEHICLE OFF WHILE IN NEUTRAL LIKE I DID WILL SOMETIMES RESET THE COMPUTER. I WAS TOLD THERE IS ALSO A LITTLE BOX THAT HAS A VERY SMALL SLIT IN IT AND IF I COULD FIND SOMETHING TO FIT INTO IT THAT WOULD GO DOWN ABOUT 6 INCHES, THAT WOULD ALSO RESET IT. HOWEVER, THEY WERE NOT AWARE OF WHAT ONE WOULD USE TO DO THAT WITH. I WAS TOLD THERE WAS NO NEED TO FIX THIS VERY COMMON PROBLEM. I ASKED IF THIS WOULD EVENTUALLY MESS UP THE DRIVE SHAFT, COMPUTER SYSTEM, OR TRANSMISSION AND WAS ASSURED IT WOULD NOT. *TR

2011 KIA SORENTO. CONSUMER STATES UNINTENDED ACCELERATION *TGW THE CONSUMER STATED AS HE WAS DRIVING DOWN HIS DRIVEWAY, HE BEGAN TO SLOW DOWN, AS HE APPROACHED THE ROAD. THERE WAS A SLIGHT SHIFTING MOTION AND THE VEHICLE SUDDENLY ACCELERATED TO THE MAX OF 8000 RPM'S. HE DEPRESSED THE BRAKE, BUT THE VEHICLE CONTINUED TO MOVE, SO HE PLACED THE TRANSMISSION IN NEUTRAL AND TURNED OFF THE ENGINE. HE THEN RE-STARTED THE ENGINE AND EVERYTHING SEEMED NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER. HOWEVER, THEY WERE UNABLE TO DUPLICATE THE INCIDENT.

WHEN ACCELERATION FROM A STOP OR SLOW SPEED THE ENGINE WILL OCCASIONALLY BOG DOWN OR HESITATE AND ALMOST DIE. VERY DANGEROUS WHEN ATTEMPTING TO PULL OUT IN TRAFFIC ESP ONTO A HIGHWAY FROM A SIDE STREET. *TR

AT COMPLETE STOP, CAR WOULD NOT SHIFT INTO REVERSE. 10 MILES LATER, ATTEMPT TO PARK . THE VEHICLE WOULD NOT SHIFT PAST NEUTRAL. DASH LIGHT ILLUMINATED STEER ASSIST AND DOWNHILL PARK. I FINALLY DROVE AROUND UNTIL IT ALLOWED ME TO SHIFT INTO PARK AND RESTARTED AND WAS ABLE TO ENGAGE INTO PARK. 5 MILES DOWN THE ROAD DID THE SAME THING. MADE IT TO WORK AND SHUT CAR OFF. *TR

ON 11 SEPTEMBER 2012 I ATTEMPTED TO PLACE THE AUTOMATIC TRANSMISSION IN PARK AND IT WOULD NOT GO INTO PARK. THIS IS THE 5TH TIME THIS HAS HAPPENED WITH THIS VEHICLE. KIA MOTORS WILL SAY THERE IS NO PROBLEM. *TR