2011 KIA SORENTO Complaints
View complaints related to 2011 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,440 complaints submitted for the 2011 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 KIA SORENTO- BLYTHEWOOD, SC
AT COMPLETE STOP, CAR WOULD NOT SHIFT INTO REVERSE. 1.4 MILES LATER, ATTEMPT TO PARK . THE VEHICLE WOULD NOT SHIFT PAST NEUTRAL. DASH LIGHT ILLUMINATED STEER ASSIST AND DOWNHILL PARK. DEPRESSED EMERGENCY BRAKE AND TURNED VEHICLE OFF WITH GEAR SHIFT IN NEUTRAL. RESTARTED AND WAS ABLE TO ENGAGE INTO PARK. *TR
Source: NHTSA WEB SITE -
2011 KIA SORENTO- MINNETONKA, MN
I HAD THE SAME INCIDENT HAPPEN TWICE IN THE LAST WEEK. I CAME TO A COMPLETE STOP AT A STOP SIGN WHILE MY CAR WAS IN DRIVE. I TRIED ACCELERATING SEVERAL TIMES TO PROCEED THROUGH THE INTERSECTION AND MY CAR WOULD NOT MOVE BUT THE ENGINE WOULD REV UP. I HAD TO PUT MY CAR INTO PARK AND THEN PUT IT INTO DRIVE AGAIN IN ORDER TO HAVE THE CAR FUNCTION SO THAT I COULD PROCEED THROUGH THE INTERSECTION. I AM TERRIBLY NERVOUS I WILL BE REAR ENDED IF THIS HAPPENS AGAIN. I RECENTLY HAD A BRAKE SWITCH REPLACED BECAUSE I WAS UNABLE TO GET MY CAR INTO PARK. I HAD TO PUT THE CAR INTO NEUTRAL WHILE ENGAGING THE EMERGENCY BRAKE IN ORDER TO TURN OFF THE ENGINE BUT I WAS UNABLE TO REMOVE MY KEYS FROM THE IGNITION. I DON'T KNOW IF THESE 2 PROBLEMS ARE RELATED TO ONE ANOTHER. *TR
Source: NHTSA WEB SITE -
2011 KIA SORENTO- SUGAR HILL, GA
STABILITY CONTROL AND DOWNHILL ASSIST LIGHTS ILLUMINATE WHILE DRIVING. THEN WHEN STOPPED, CAR WILL NOT GO PAST NEUTRAL WHEN TRYING TO SHIFT INTO PARK. ALSO, WHEN DRIVING, THE BRAKE LIGHTS DO NOT WORK IMMEDIATELY WHEN PEDAL IS DEPRESSED. CAR WILL NOT SHIFT OUT OF PARK AFTER STARTED AND STABILITY CONTROL AND DOWNHILL ASSIST LIGHTS ARE ILLUMINATED. LOCATED SWITCH AT THE UPPER PART OF THE BRAKE PEDAL AND WHILE CAR WAS IN NEUTRAL, WITH PARKING BRAKE ON, WAS ABLE TO BUMP THE SWITCH BOX AND THEN SHIFT CAR INTO PARK. *TR
Source: NHTSA WEB SITE -
2011 KIA SORENTO- ST. LOUIS, MO
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE WOULD STALL SPORADICALLY WITH THE ILLUMINATION OF THE CHECK ENGINE AND OIL WARNING LIGHTS. THE VEHICLE HAD BEEN TAKEN TO THE DEALER THREE TIMES FOR THE FAILURE BUT THE TECHNICIANS WERE UNABLE TO DUPLICATE OR CORRECT THE PROBLEM. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 7,000 AND THE CURRENT MILEAGE WAS 15,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 KIA SORENTO- LAKEWOOD, CA
VEHICLE UNABLE TO START, EVEN WITH KEY IN 'HOLSTER' IN GLOVE BOX. VEHICLE BRAKE APPEARED TO BE PRESSED DOWN ALREADY AND NO REACTION WHEN START BUTTON WAS PUSHED. THIS HAPPENED MULTIPLE TIMES OVER A 3 DAY PERIOD. AFTER MULTIPLE ATTEMPTS OVER TWO DAYS, THE VEHICLE STARTED. TAKEN TO DEALERSHIP WHO DETECTED NOTHING AND WERE UNABLE TO DUPLICATE THE SITUATION. *TR
Source: NHTSA WEB SITE -
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2011 KIA SORENTO- GRANDVIEW, MO
THE DATE ABOVE IS THE FIRST DATE THERE WAS A INDICATION OF A PROBLEM. THE ACTUAL SPEED OF TRAVEL HAS VARIED. THE ISSUE IS RANDOM AND HAS AFFECTED MOST SYSTEMS AT ONE TIME OR THE OTHER. IT HAS NORMALLY BEEN A HEADACHE MORE THAN SAFETY ALWAYS GOING AWAY AFTER SHUTTING THE CAR DOWN AND RESTARTING. TO ME IT BECAME A SAFETY ISSUE WHEN ABOUT TWO MONTHS AGO I HEARD A LOUD BANG LIKE I HIT SOMETHING AND THEN MY RPMS INCREASED AND THE TRANSMISSION WOULD NOT SHIFT OUT OF THE LOWER GEARS. I PULLED INTO A SAFE PARKING AREA, SHUT THE CAR DOWN AND CALLED THE DEALER. AFTER RESTARTING THE CAR THE PROBLEM WENT AWAY, JUST AS IT HAS EVERY TIME NO MATTER WHAT SYSTEM HAS BEEN AFFECTED. THE ISSUES HAVE RANGED FROM A CRUISE CONTROL REFUSING TO ACTIVATE, THE CRUISE CONTROL HAVING ERRATIC BEHAVIOR (OFTEN KICKING IN THE PASSING GEAR WHEN NOT REQUIRED), TOTAL ELECTRONIC PANEL SHUTDOWN (INCLUDING RADIO), TO DOORS LOCKING ON THEIR OWN WHEN OPEN, TO HEADLIGHTS NOT BEING TURNED OFF WHEN THEY SHOULD HAVE BEEN AFTER 2-30 SECONDS. THE TRANSMISSION ISSUE HAS BEEN THE MOST SERIOUS. THE CAR SHOULD HAVE ALREADY BEEN SERVICED UNDER A SIMILAR RECALL. I HAVE NOTED SIMILAR COMPLAINTS INCLUDING A SIMILAR TRANSMISSION COMPLIANT ON KIA FORUMS. KIA ITSELF REFUSED TO GIVE THE GO AHEAD FOR A COMPUTER RESET/UPGRADE. MY DEALER DID THIS ON HIS OWN FOR ME AFTER I MADE IT CLEAR THIS HAS GONE TOO FAR. A PERSONAL CONVERSATION WITH KIA WAS NEGATIVE AND WAS NOTHING SHORT OF TALKING IN CIRCLES. I UNDERSTAND THE ISSUE OF TRYING TO TRACED RANDOM PROBLEMS, BUT NOT THE FAILURE TO START AN INVESTIGATION INTO, FOR INSTANCE, POSSIBLE COMPUTER SHIELDING ISSUES MAKING OUTSIDE INTERFERENCE A POSSIBILITY. IT REMAINS TO BE SEEN IF THE COMPUTER UPDATE WORKS, BUT IT IS A ISSUE WHEN A TRANSMISSION SHUTS TOTALLY OR PARTLY DOWN. THE DEALER HAS NEVER BEEN ABLE TO VERIFY MY COMPLAINTS. *TR
Source: NHTSA WEB SITE -
2011 KIA SORENTO- TRENTON, IL
WHEN PULLING INTO A PARKING SPACE WHEN I WENT TO LUNCH TODAY THE ESC AND DBC LIGHTS CAME ON AND I COULD NOT GET THE CAR OUT OF DRIVE OR NEUTRAL. I TRIED TO PUT IT IN REVERSE OR PARK AND IT WOULD NOT MOVE INTO THAT POSITION. THIS HAS HAPPENED TO ME AT LEAST 10 TIMES. TODAY, IT TOOK OVER 20 MINUTES UNTIL IT WOULD MOVE INTO PARK. THIS IS A REAL PROBLEM. THE SAME THING HAPPENED TO ME LAST NIGHT. I'M GETTING REALLY AGGRAVATED BECAUSE I DON'T KNOW WHEN I'M GOING TO BE STUCK AGAIN. KIA NEEDS TO RECALL THESE VEHICLES AND GET THIS FIXED OR GIVE US A NEW VEHICLE TO DRIVE WITHOUT THESE PROBLEMS. *TR
Source: NHTSA WEB SITE -
2011 KIA SORENTO- APOPKA, FL
AUTOMATIC, FRONT WHEEL DRIVE THIS HAPPENED TO ME 3 TIMES IN 1 DAY. -PULLED INTO A PARKING SPACE, NOTICED THE ESC AND DBC LIGHTS ILLUMINATED AND VEHICLE WOULD NOT GO PAST NEUTRAL TO GET INTO PARK. AFTER A MINUTE OR SO OF TRYING TO GET IT TO PARK (WHILE PRESSING ON THE BRAKE PEDAL ALL ALONG) IT FINALLY RELEASED AND WENT TO PARK. -THE CAR SAT FOR 2 AND A HALF HOURS. -ON MY WAY HOME I PULLED INTO A GAS STATION, TURNED THE VEHICLE OFF AND PUMPED GAS. WENT TO LEAVE AND THE CAR WOULD NOT GO OUT OF PARK, THE ESC AND DBC LIGHTS ONCE AGAIN ILLUMINATED. FINALLY AFTER ABOUT A MINUTE OR SO, WHILE PUSHING THE BRAKE PEDAL, IT RELEASED AND WENT INTO DRIVE. -THE THIRD TIME THAT SAME DAY, I GOT HOME ABOUT 5 MINUTES LATER, PULLED INTO THE DRIVEWAY AND AGAIN THE ESC AND DBC LIGHTS WERE ON AND THE CAR WOULD NOT GO PAST NEUTRAL TO PARK. ONCE AGAIN, AFTER A MINUTE OR SO WHILE PUSHING THE BRAKE PEDAL THE WHOLE TIME, IT FINALLY RELEASED AGAIN AFTER A MINUTE OR SO. I HAVE YET TO DRIVE MY CAR AGAIN, AND AM ACTUALLY AFRAID TO DRIVE IT AT THIS POINT, NOT KNOWING WHAT ELSE IS GOING TO HAPPENED. I AM TAKING IT TO THE DEALERSHIP TOMORROW TO GET IT CHECKED OUT. I'VE SEEN A LOT OF OTHERS COMPLAINING ABOUT THIS SAME ISSUE AND IT NEEDS TO BE RECALLED AND FIXED IF THIS MANY PEOPLE ARE HAVING THIS SAME PROBLEM. *TR
Source: NHTSA WEB SITE -
2011 KIA SORENTO- WALLINGTON, NJ
AS I BACK U THIS WEIRD SCRATCHY SOUND AND ALSO AS I DRIVE AT NORMAL SPEED. *TR
Source: NHTSA WEB SITE -
2011 KIA SORENTO- DOUGLASVILLE, GA
THE SAME THING IS HAPPENING TO MY SORENTO THAT IS LISTED IN OD10459049. VEHICLE WOULD NOT GO INTO PARK FROM THE DRIVE POSITION. THE DBC AND ESC DASH LIGHTS WERE ALSO ILLUMINATED. THIS HAS HAPPEND 3 TIMES IN 2 WEEKS. *JS
Source: NHTSA WEB SITE